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Smartarget FAQ icon
Maintained Tested up to 7.0.0

Smartarget FAQ

Provide answers and increase user`s trust in your website

Active installs10+10+ tier
Downloads · 30d65▼ -33.7% vs prev. 30d
Rating—0 reviews
Health score51/100Fair
All-time downloads1.9KSince Apr 2021
Support resolved—No recent threads
RequiresWP 3.0.1PHP 5.2.4+
Downloads · 7d15▲ +36.4% week over week
Our verdict

Use with caution

Smartarget FAQ works, but test it on a staging site before relying on it in 2026. It runs on 10+ sites and was last updated 4 months ago, and scores 51/100 on our health check.

  • Small user base (10+ active installs)
  • Very few reviews so far

How does it stack up?

Side-by-side on installs, updates, ratings & support

Daily downloads

51116Jul 22Sep 4Oct 19
Yesterday4
Daily average (1y)2
Peak day22Sep 11, 2026
Last 12 months724

Download spikes usually follow a new release — each site that auto-updates counts as a download.

Rankings

Where Smartarget FAQ stands today

WordPress.org search rankings

Live position in the plugin search, top 100
KeywordPositionCompeting pluginsCategory
customer support >100 10,000 Best customer support plugins →
faq >100 6,374 Best faq plugins →
frequently asked questions >100 773 Best frequently asked questions plugins →
support automatization #2 3 Best support automatization plugins →

Version adoption

Share of active sites per release.

  • 1.2100.0%

About Smartarget FAQ

From the official readme · v1.8

Description

Smartarget FAQ helps your users to get most common questions answered in the most visible way by showing them on every page on your website.
Answer the most relevant question and make it visible for users so they gain more trust in you. For example:
What payment options do you accept?
What is your return policy? *Customer support working hours?

Smartarget FAQ Pro Features:

Pro version overcomes your limitations with lite version of Smartarget FAQ.

Smartarget FAQ PRO Plugin Features

  • Apps visibility on all pages
  • No Smartarget label

BUY Smartarget FAQ Pro Features : Buy Now

Installation

  1. Unpack plugin zip to the /wp-content/plugins/ directory
  2. Activate the plugin through the ‘Plugins’ menu in WordPress
  3. Open plugin settings page
  4. Configure settings and press Save

Frequently asked questions

Where I can create Smartarget account

You can create account here: Smartarget.online

Changelog

1.8

  • Bug fixes and improvements

1.8

  • Bug fixes and improvements

1.7

  • Bug fixes and improvements

Full changelog on WordPress.org →

Screenshots

Smartarget FAQ #1
Smartarget FAQ #1
Smartarget FAQ #2
Smartarget FAQ #2
Smartarget FAQ #3
Smartarget FAQ #3

For developers

Is this your plugin? Show off the numbers.

Add a live badge to your site, docs or GitHub README. It updates on its own — no account needed.

Active installs badge Rating badge Health score badge

Best Smartarget FAQ alternatives

All customer support plugins →
Alternatives
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1 Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons Chatway Live Chat AI chatbot agent, MCP & human live chat for customer support, FAQ, chat buttons include… by Chatway Live Chat 30K+ ★★★★★★★★★★ 5 (770) 6 days ago 95
2 LiveChat – Live Chat Plugin for WP Websites LiveChat – Live Chat Plugin for WP Websites Best live chat and help desk plugin for WordPress websites. Add the LiveChat widget to… by Text 10K+ ★★★★★★★★★★ 4.6 (98) 5 months ago 63
3 SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent SupportCandy Enhance your WordPress site with our AI Powered customer support ticket system. Manage… by PSM Plugins 10K+ ★★★★★★★★★★ 4.9 (289) 3 weeks ago 94
4 Zendesk Chat Zendesk Chat Zendesk Chat (previously Zopim) lets you monitor and chat with visitors surfing your store… by zendesk_official 10K+ ★★★★★★★★★★ 4 (27) 6 years ago 42
5 JS Help Desk – AI-Powered Support & Ticketing System JS Help Desk – AI-Powered Support & Ticketing System A complete help desk in WordPress: unlimited tickets and agents, a customer portal, AI… by JoomSky 7K+ ★★★★★★★★★★ 3.7 (74) 8 hours ago 83
6 WPChat – Live Chat & Messaging Widget for Customer Support WPChat – Live Chat & Messaging Widget for Customer Support Click-to-chat button for WordPress. Connect to WhatsApp, Messenger, Telegram, or Instagram… by Syed Balkhi 6K+ ★★★★★★★★★★ 4.5 (2) 2 weeks ago 78
7 Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin Majestic Support Majestic Support for WordPress is a top-tier ticket system that can significantly enhance… by Majestic Support 3K+ ★★★★★★★★★★ 5 (8) 3 weeks ago 78
8 Typebot Typebot Collect 4x more responses with conversational apps using Typebot. by Baptiste 3K+ ★★★★★★★★★★ 5 (6) 7 months ago 55
9 Live Chat with Messenger Customer Chat Live Chat with Messenger Customer Chat Support your customers via Facebook Messenger Live Chat conveniently from your own website. by Zotabox 3K+ ★★★★★★★★★★ 4.5 (212) 2 years ago 46
10 Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System Support Genix AI-powered helpdesk & support ticket system with chatbot, knowledge base, and smart… by DevItems 3K+ ★★★★★★★★★★ 4.5 (10) 5 days ago 85

FAQ

Smartarget FAQ: quick answers

Straight answers, pulled from live WordPress.org data.

Live data from WordPress.org · checked Oct 20, 2026

Is Smartarget FAQ free?

Yes. Smartarget FAQ is free to download and use from the official WordPress.org plugin directory.

Is Smartarget FAQ safe to use in 2026?

Smartarget FAQ works, but test it on a staging site before relying on it in 2026. It runs on 10+ sites and was last updated 4 months ago, and scores 51/100 on our health check.

How many websites use Smartarget FAQ?

Smartarget FAQ is active on 10+ WordPress websites and has been downloaded 1,863 times since it launched in April 2021. It was downloaded 65 times in the last 30 days.

Does Smartarget FAQ work with WordPress 7.1?

Smartarget FAQ is officially tested up to WordPress 7.0.0, while the latest release is 7.1.3. It may still work, but try it on a staging site first.

What PHP version does Smartarget FAQ need?

Smartarget FAQ requires PHP 5.2.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.

When was Smartarget FAQ last updated?

The latest version, 1.8, was released on June 30, 2026 (4 months ago).

Who makes Smartarget FAQ?

Smartarget FAQ is developed and maintained by Erez Hadas-Sonnenschein.

What are the best alternatives to Smartarget FAQ?

The most popular alternatives to Smartarget FAQ are Chatway Live Chat (30K+ installs), LiveChat (10K+ installs) and SupportCandy (10K+ installs).

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