Head-to-head · October 2026
Smartarget FAQ vs LiveChat
LiveChat comes out ahead, winning 5 of 7 head-to-head checks against Smartarget FAQ.
Smartarget FAQ
Smartarget FAQ helps your users to get most common questions answered in the most visible way by showing them…
LiveChat
Want to communicate with visitors while they’re browsing your site? With the LiveChat plugin for WordPress…
| Metric | Smartarget FAQ | LiveChat |
|---|---|---|
| Active installs | 10+ | 10K+ |
| Downloads (30 days) | 65 | 3.7K |
| Download trend | -33.7% | +3.8% |
| Rating | — | 4.6/5 |
| Reviews | 0 | 98 |
| Health score | 51/100 | 63/100 |
| Last updated | 4 months ago | 5 months ago |
| Tested up to | WP 7.0.0 | WP 6.9.10 |
| Support resolved | — | 50% |
| Requires PHP | 5.2.4+ | 7.2+ |
| First released | Apr 2021 | Mar 2010 |
Daily downloads, last 90 days
Smartarget FAQLiveChat
Choose Smartarget FAQ if…
You care most about last updated and tested up to.
- Small user base (10+ active installs)
- Very few reviews so far
Choose LiveChat if…
You care most about active installs, downloads (30 days) and download trend.
- Proven at scale on 10K+ active sites
- Loved by users — 4.6/5 from 98 reviews
- Only tested up to WordPress 6.9 (latest is 7.1)
Both compete in: customer support
FAQ
Smartarget FAQ vs LiveChat: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 20, 2026
Which is better, Smartarget FAQ or LiveChat?
LiveChat comes out ahead, winning 5 of 7 head-to-head checks against Smartarget FAQ. Choose Smartarget FAQ if you care most about last updated and tested up to. Choose LiveChat if you care most about active installs, downloads (30 days) and download trend.
Is Smartarget FAQ more popular than LiveChat?
LiveChat is the more popular of the two with 10K+ active installs, compared with 10+ for Smartarget FAQ.
Can I use Smartarget FAQ and LiveChat together?
Both plugins cover customer support, so most sites only need one. Running two plugins that do the same job can cause conflicts and slow your site down — pick the one that fits best and remove the other.
Are Smartarget FAQ and LiveChat free?
Yes. Both are free to download from the official WordPress.org plugin directory. Either may also offer paid upgrades from its developer.
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