WITHMIA ChatWeb
Add an AI-powered live chat assistant to your WordPress site. It answers questions, captures leads and sells for you — 24/7.
Solid choice
WITHMIA ChatWeb is a solid plugin choice in 2026, with a few things worth checking first. Was last updated 6 days ago, and scores 64/100 on our health check.
- Actively developed — last update 6 days ago
- Tested with the latest WordPress (7.1)
- Small user base (<10 active installs)
- Very few reviews so far
How does it stack up?
Side-by-side on installs, updates, ratings & support
Daily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where WITHMIA ChatWeb stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| AI | >100 |
| chatbot | >100 |
| customer support | >100 |
| live chat | >100 |
| webchat | #14 |
About WITHMIA ChatWeb
From the official readme · v1.1.4Description
WITHMIA ChatWeb installs a smart chat widget on your WordPress site, powered by artificial intelligence. Your virtual assistant answers customer questions, captures contact details and generates sales — automatically, 24 hours a day.
What does this plugin do?
💬 AI live chat
A floating button on your site opens a chat where your AI assistant answers questions about your products, services, opening hours and more.
🧠 Trained with your information
From the WITHMIA dashboard you train your assistant with your business information. It answers as if it were part of your team.
📱 Omnichannel
The same assistant that answers on your website can also answer on WhatsApp, Instagram, Messenger and email. All conversations stay unified in one inbox.
🎯 Lead capture
Configure pre-chat forms to collect name, email and phone number before the conversation starts.
🎨 Customizable
Choose the language, dark theme and button text, and exclude specific pages where you don’t want the chat to appear. The color and position come from your WITHMIA dashboard, so the bubble always matches the chat window.
📊 Metrics and follow-up
Review every conversation, response times and satisfaction from your WITHMIA dashboard.
Features
- Responsive floating chat widget
- AI assistant trained with your business information
- Color and position synced live from your WITHMIA dashboard
- Language and button text customization
- Automatic dark theme
- Per-page exclusion rules
- Mobile visibility control
- Simple admin panel
- Cache and CDN friendly
- Asynchronous loading with no performance impact
- Chat window in 6 languages (ES, EN, PT, FR, DE, JA)
- Admin panel translated into Spanish, Portuguese, French, German and Japanese
Requirements
- A WITHMIA account (every plan includes the web chat, and new accounts start with a 14-day free trial)
- WordPress 5.0+
- PHP 7.4+
External services
This plugin connects your site to the WITHMIA platform, a third-party service operated by MIA SpA. It is required for the chat widget to work:
- What it connects to: the chat server URL you configure in the plugin settings (your WITHMIA chat server, e.g.
https://chat.withmia.com). The plugin loads the chat widget script (Chatwoot SDK) from that server, reads your widget configuration, and sends/receives the chat messages between your site visitors and your AI assistant. - What data is sent: the messages your visitors type into the chat, and any contact details they voluntarily provide in the pre-chat form (such as name, email and phone number). This data is sent to your own WITHMIA account so you can read and answer the conversations.
- When: only on pages where the widget is displayed, after the page loads.
Service provider: WITHMIA — Terms of Service · Privacy Policy
Installation
Automatic installation
- Go to Plugins → Add New in your WordPress dashboard
- Search for “WITHMIA ChatWeb”
- Click Install and then Activate
- You will be redirected to the settings page
Manual installation
- Download the plugin ZIP file
- Go to Plugins → Add New → Upload Plugin
- Select the ZIP file and click Install Now
- Activate the plugin
Setup
- If you don’t have an account yet, click Create your WITHMIA account
- In app.withmia.com, go to Integrations → Web Chat
- Connect your web chat channel
- Copy the Website Token and the Server URL
- Paste them into WITHMIA Chat in your WordPress dashboard
- Choose the language and button text (the color and position are set in the WITHMIA dashboard)
- Click Save changes
- Your AI assistant is now live!
Frequently asked questions
Do I need a WITHMIA account?
Yes. This plugin connects your WordPress site to the WITHMIA platform, where you configure and train your AI assistant. You can start at withmia.com — new accounts include a 14-day free trial, no credit card required.
Does the plugin slow down my site?
No. The widget loads asynchronously (async/defer) and does not block your page rendering. It is compatible with caching plugins such as WP Rocket, W3 Total Cache and LiteSpeed Cache.
Can I customize how the chat looks?
Yes. In the plugin you choose the language, the button text and the dark theme. The color and position (left/right) are set in the WITHMIA dashboard, under Integrations → Web Chat, and your site picks them up on its own. From the dashboard you can also customize the agent name, avatar, suggested questions and the pre-chat form.
Does it work with WooCommerce?
Yes. The widget works on any WordPress page, including WooCommerce stores. If you also want your AI to sell your products, install the WITHMIA for WooCommerce plugin as well.
Can I exclude the chat from certain pages?
Yes. In the settings you can list paths to exclude, with wildcard support. For example: /checkout, /my-account/*.
Does it work on mobile?
Yes, the widget is fully responsive. You can disable it on mobile devices from the settings if you prefer.
Does the chat also work on WhatsApp?
Yes. WITHMIA is an omnichannel platform — the same AI assistant that answers on your website can also answer on WhatsApp, Instagram, Messenger and email.
How do I train my assistant?
From the WITHMIA dashboard (app.withmia.com) you can upload documents, website URLs, frequently asked questions and more. The AI learns from all of that material.
Changelog
The bubble now matches your chat window: color and position are set in the WITHMIA dashboard.
1.1.4
- The bubble now uses the color you choose in the WITHMIA dashboard, the same one as the chat window. The plugin used to paint it with its own color, so the two could differ
- The color and position fields were removed from the plugin settings: the dashboard already controlled them and overrode what was set here
- Translations now load on the init hook
1.1.3
- The admin panel is now fully translatable and ships with Spanish, Portuguese, French, German and Japanese
- Japanese added to the chat window languages
- The WITHMIA mark replaces the generic emoji icons in the admin menu and settings page
- Screenshots added to the plugin directory listing
1.1.2
- All JS/CSS output now uses the WordPress enqueue APIs (wp_add_inline_script / wp_add_inline_style)
- The widget bubble logo is now bundled with the plugin instead of loaded from a remote server
- Fixed: editing the connection fields while the disconnect controls were present could silently discard the edit
- readme rewritten in English; added the External services disclosure
1.1.1
- The widget position now syncs live from your WITHMIA dashboard
1.0.0
- Initial release
- Floating chat widget powered by the Chatwoot SDK
- Admin panel with subscription-first flow
- Customization: color, position, language, dark theme
- Page exclusion rules and mobile visibility control
- Asynchronous loading with no performance impact
- Automatic redirect to settings after activation
Screenshots
For developers
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Add a live badge to your site, docs or GitHub README. It updates on its own — no account needed.
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FAQ
WITHMIA ChatWeb: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 2, 2026
Is WITHMIA ChatWeb free?
Yes. WITHMIA ChatWeb is free to download and use from the official WordPress.org plugin directory.
Is WITHMIA ChatWeb safe to use in 2026?
WITHMIA ChatWeb is a solid plugin choice in 2026, with a few things worth checking first. Was last updated 6 days ago, and scores 64/100 on our health check.
How many websites use WITHMIA ChatWeb?
WITHMIA ChatWeb is active on <10 WordPress websites and has been downloaded 129 times since it launched in September 2026. It was downloaded 135 times in the last 30 days.
Does WITHMIA ChatWeb work with WordPress 7.1?
Yes. The developer has tested WITHMIA ChatWeb up to WordPress 7.1.2, the latest release. It requires WordPress 5.0 or newer.
What PHP version does WITHMIA ChatWeb need?
WITHMIA ChatWeb requires PHP 7.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.
When was WITHMIA ChatWeb last updated?
The latest version, 1.1.4, was released on September 25, 2026 (6 days ago).
Who makes WITHMIA ChatWeb?
WITHMIA ChatWeb is developed and maintained by appwithmia.
What are the best alternatives to WITHMIA ChatWeb?
The most popular alternatives to WITHMIA ChatWeb are Elementor Website Builder (10M+ installs), All in One SEO (2M+ installs) and AI Agent by SiteGround (1M+ installs).
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