WebAsk: Plugin for Creating Online Surveys, Polls, Questionnaires, and Marketing Research

This plugin gives you the opportunity to automate WebAsk surveys — just connect your API key and choose the survey from the list.

WebAsk is a Russian service for conducting online surveys, questionnaires, marketing and product research. The service is registered in the Unified Register of Russian Software and complies with laws 152-FZ and 242-FZ.

Ready templates | Knowledge base | Video tutorials | Ask support questions | Our blog

Main advantages

Creating surveys without programming knowledge

Create surveys for any task in a convenient constructor. From a simple feedback form to a full-fledged research questionnaire with complex logic and branching. Our users have used the service for the following purposes:

• Marketing research
• Customer satisfaction surveys
• Employee surveys
• Product evaluation
• Event feedback
• NPS surveys
• Brand awareness research
• Market research
• Social research
• Educational tests and quizzes

19 Built-in Question Types

The builder includes all necessary question types for creating various surveys. Here is the full list of question types:

Welcome Screen — the first screen that your audience will see. Used for greeting and introductory information.

Thank You Screen — the final screen of the survey. In addition to standard settings, you can add a “Share” button or a link redirect button.

Yes or No — a simple question format with binary choice. You can add labels and choose icon styles.

Single Choice — the respondent selects one of the proposed options. Settings allow random order of options and adding “your own answer”.

Multiple Choice — allows selecting several answers at once. You can also enable random order and “your own option”.

Media Choice — answers are presented as images or videos. Settings allow you to:
* set the number of columns,
* allow multiple selection,
* add captions,
* shuffle the order of answers.

Dropdown — answers are presented as a list. You can enable alphabetical sorting or random order.

Ranking — the respondent sorts options in order of preference. Additionally, you can shuffle options randomly or display them alphabetically.

Slider — allows you to set a range of values (from/to) and step change.

Rating — rating format in points or with icons. You can choose the type of icons, enable numbering and set the number of gradations.

Scale — linear scale with settings for the number of points and labels on the left, center and right.

Text Input — open question for text. You can set a character limit and expand the field for long answers.

Email — field for entering an email address. Can be made mandatory.

Phone Number — field for entering a phone number. Can also be made mandatory.

Date and Time — allows you to select a date, time, or date and time together. Additionally, you can specify the format and separator.

Matrix — allows you to set several questions in a table. Supports different field types: radio, button, text.

Message — display text without answer. You can add a button to go to the next question or hide it.

File Upload — allows respondents to upload files.

HTML Code — field for inserting your own HTML code into the survey.

Design a layout that suits your website or brand

Use ready-made themes or create your own with a variety of design settings. You can change the design of every element placed in the survey. Not enough built-in design settings? You can always add your own CSS styles directly in the builder.

Logical branching

Set up conditional logic to show or hide questions based on previous answers. This allows you to create personalized survey experiences and collect more relevant data.

Receive responses in convenient format

All responses go into a convenient internal system. It allows you to export received responses in xlsx or csv formats, as well as create custom statuses and mark them as they are processed.

Get notifications about survey submissions

You can connect notifications via email, through webhooks, SMS messages, or Telegram. Choose the most convenient way for you to receive notifications and don’t miss a single response!

Use a library of ready-made templates

It features over 100 different templates on various topics. Starting from simple feedback collection forms to complex research questionnaires. Whether to take a ready-made template or use it as a basis is up to you.

Surveys are adapted for all types of devices

After creating a survey, it automatically adapts to any device screens. You don’t need to separately think about mobile or tablet versions of surveys, the builder will do everything for you.

Collect statistics on survey visits

Surveys can be integrated with analytics services. There are several services to choose from, which will help you conduct analytics on survey visits and achievements of already planned goals/events.

Full list of WebAsk features

• Drag and drop builder
• 14-day trial period
• 19 types of questions
• Surveys are adaptive to any devices
• Logical branching
• Ability to create tests with correct/incorrect answers
• Ability to brand your survey
• Protection against duplicate responses (by IP or cookies)
• Ability to export received responses
• Using surveys by sending a link to it
• Friendly support

WebAsk Integrations

• Yandex.Metrica
• Zapier
• Google Sheets
• VK Pixel
• Telegram
• Webhooks
• Google Analytics
• WebAsk API

External services

This plugin communicates with the WebAsk API at https://api.webask.io (you can change the domain in the plugin settings) to list surveys, folders, hidden field options, and responses inside WordPress.

Each request is authenticated with your WebAsk API key. Depending on the operation, the plugin also transmits survey identifiers, pagination data, and optional filters (for example, date ranges when you review responses).

Service provider: WebAsk (LLC “WebForm”). Terms of Service: https://webask.io/agreement — Privacy Policy: https://webask.io/privacy.