Plug Chat
Add Meta (Facebook) Messenger chat to your WordPress website. Paste your Chat Plugin embed code and you're done.
Consider an alternative
Plug Chat shows warning signs in 2026 — compare the alternatives below before installing. It runs on 10+ sites and was last updated 6 months ago, and scores 38/100 on our health check.
- Small user base (10+ active installs)
- Very few reviews so far
- Only tested up to WordPress 6.9 (latest is 7.1)
How does it stack up?
Side-by-side on installs, updates, ratings & support
Daily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where Plug Chat stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| chat plugin | >100 |
| facebook chat | >100 |
| messenger | >100 |
| meta chat | >100 |
| WordPress Messenger | >100 |
Version adoption
Share of active sites per release.
About Plug Chat
From the official readme · v3.0.0Description
Plugchat lets you add a Meta (Facebook) Messenger chat widget to your WordPress site so visitors can message you directly.
Version 3.0 — Rebuilt for Meta’s New Chat Plugin
Meta has retired the old Customer Chat Plugin SDK. Plugchat 3.0 is rebuilt around Meta’s current system: you copy the embed code from Meta Business Suite and paste it into the plugin settings. That’s it — no API keys, no app IDs, no SDK configuration.
How it works
- Get your Chat Plugin code from Meta Business Suite.
- Paste it into Plugchat settings.
- Choose left or right position.
- Save. Your Messenger chat widget is live.
Features
- Simple embed code setup — paste and save.
- Position control — left or right side of the screen.
- Zero external scripts loaded by the plugin — Meta’s embed code handles everything.
- Fully compatible with WordPress 6.9.
- Clean uninstall — all settings removed when you delete the plugin.
- Existing users with legacy settings are not affected — old configuration is preserved and accessible.
Important Note
Meta (Facebook) deprecated the legacy Customer Chat Plugin SDK. The old method (entering a Page ID) no longer works for new setups because Meta shut down the SDK endpoint. This is a Meta platform decision and is outside this plugin’s control.
Plugchat 3.0 solves this by using Meta’s current embed code system. If you were using the old version, your settings are preserved and you can reference them while migrating.
Installation
- Upload the plugin files to
/wp-content/plugins/plugchat, or install through the WordPress plugins screen. - Activate the plugin through the ‘Plugins’ screen.
- Go to Plugchat in the admin sidebar.
- Follow the on-screen guide to get your embed code from Meta Business Suite.
- Paste the code and save.
How to get the embed code from Meta
- Go to Meta Business Suite and select your Facebook Page.
- Click Inbox in the left sidebar, then the Settings gear icon.
- Select Chat Plugin.
- Click Set Up and customize your widget (color, greeting text, language).
- On the installation step, click Copy Code.
- Paste the full code into the Plugchat “Embed Code” field.
Frequently asked questions
The chat widget is not showing on my website?
Make sure you have pasted a valid Meta Chat Plugin embed code in the settings. The code must contain a reference to facebook.com or messenger.com. Also ensure your domain is whitelisted in your Facebook Page’s Chat Plugin settings.
I was using the old version with a Page ID. What should I do?
Your old settings are preserved under “Legacy Settings” on the Plugchat settings page. Follow the setup guide to get the new embed code from Meta Business Suite. Once you paste the new code and save, the new method takes priority automatically. Your old settings remain available for reference.
Can I display multiple chat widgets?
No. Only one Messenger chat widget can be active per page.
Does Plugchat collect any data?
No. Plugchat stores only your settings in the WordPress database. The chat itself runs entirely through Meta’s servers.
What happens when I uninstall the plugin?
All plugin settings (embed code, position, and any legacy settings) are removed from your database. Deactivating the plugin does not delete settings.
The embed code field shows an error when I save?
The plugin validates that your code contains a reference to a Meta/Facebook domain. Make sure you are pasting the exact code from Meta Business Suite without modifications.
Changelog
Major update: Meta has shut down the old Customer Chat SDK. Plugchat 3.0 uses Meta's new embed code system. Your existing settings are preserved — follow the in-plugin guide to migrate. No data is lost on upgrade.
3.0.0
- Major rebuild: Plugin now uses Meta’s Chat Plugin embed code instead of the retired SDK.
- New: Embed code textarea — paste your code from Meta Business Suite.
- New: On-screen setup guide with step-by-step instructions.
- New: Status indicator showing Active, Legacy Mode, or Not Configured.
- New: Admin notice on plugins page prompting setup or migration.
- New: Embed code validation — only accepts snippets with Meta/Facebook domains.
- Improved: Legacy settings preserved and accessible in a collapsible section.
- Improved: New embed code takes priority; legacy settings used as fallback only.
- Improved: No external scripts loaded by the plugin — Meta’s embed handles its own SDK.
- Improved: Frontend CSS updated for new embed wrapper positioning.
- Backward compatible: All existing option values preserved. No data lost on upgrade.
2.0.0
- Security: Added sanitization callbacks to all settings.
- Security: Fixed unescaped output in frontend widget.
- Security: Added capability check on admin page.
- Performance: Admin assets scoped to plugin page only.
- Performance: Frontend assets skip loading when unconfigured.
- Updated: Facebook SDK URL updated.
- Updated: WordPress 6.9 compatibility.
- Fixed: uninstall.php now cleans up all options.
1.0.2
- WordPress 6.1.1 Version Compatibility Check.
1.0.0
- Initial public release.
Screenshots
For developers
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Best Plug Chat alternatives
All chat plugin plugins →
FAQ
Plug Chat: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 6, 2026
Is Plug Chat free?
Yes. Plug Chat is free to download and use from the official WordPress.org plugin directory.
Is Plug Chat safe to use in 2026?
Plug Chat shows warning signs in 2026 — compare the alternatives below before installing. It runs on 10+ sites and was last updated 6 months ago, and scores 38/100 on our health check.
How many websites use Plug Chat?
Plug Chat is active on 10+ WordPress websites and has been downloaded 2,065 times since it launched in April 2020. It was downloaded 98 times in the last 30 days.
Does Plug Chat work with WordPress 7.1?
Plug Chat is officially tested up to WordPress 6.9.9, while the latest release is 7.1.2. It may still work, but try it on a staging site first.
What PHP version does Plug Chat need?
Plug Chat requires PHP 7.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.
When was Plug Chat last updated?
The latest version, 3.0.0, was released on April 4, 2026 (6 months ago).
Who makes Plug Chat?
Plug Chat is developed and maintained by themeshape.
What are the best alternatives to Plug Chat?
The most popular alternatives to Plug Chat are HelpCrunch (2K+ installs), Chaport (2K+ installs) and Website Chat Button: Kommo… (1K+ installs).
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