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Kung Woo Help Center icon
Maintained Tested up to 7.0.6

Kung Woo Help Center

A beautiful, categorized knowledge base and FAQ section with a built-in question submission form.

Active installs<10New
Downloads · 30d56▲ +43.6% vs prev. 30d
Rating—0 reviews
Health score49/100Fair
All-time downloads258Since May 2026
Support resolved—No recent threads
RequiresWP 5.8PHP 7.4+
Downloads · 7d13▼ -7.1% week over week
Our verdict

Use with caution

Kung Woo Help Center works, but test it on a staging site before relying on it in 2026. Was last updated 4 months ago, and scores 49/100 on our health check.

  • Small user base (<10 active installs)
  • Very few reviews so far

How does it stack up?

Side-by-side on installs, updates, ratings & support

Daily downloads

134Jul 3Aug 16Sep 30
Yesterday5
Daily average (1y)2
Peak day29May 27, 2026
Last 12 months264

Download spikes usually follow a new release — each site that auto-updates counts as a download.

Rankings

Where Kung Woo Help Center stands today

WordPress.org search rankings

Live position in the plugin search, top 100
KeywordPositionCompeting pluginsCategory
faq >100 5,998 Best faq plugins →
help center >100 1,540 Best help center plugins →
knowledge base >100 1,234 Best knowledge base plugins →
support >100 10,000 Best support plugins →
woocommerce >100 10,000 Best woocommerce plugins →

About Kung Woo Help Center

From the official readme · v1.2.0

Description

Kung Woo Help Center is a lightweight, customizable, and easy-to-use plugin that allows you to build a professional knowledge base or FAQ section for your users. It is perfect for WooCommerce stores, corporate websites, or any business that wants to reduce support tickets.

With a single shortcode [kung_woo_help_center], you can display a fully functional help center on any page.

Key Features:

  • Custom Post Type & Taxonomy: Clean URL structure (/kung-woo-help-center/) for all your support articles and categories.
  • Modern Interface: Includes a Hero section with search, top columns for main categories, and a tabbed layout for subcategories.
  • Frontend Submission Form: Users who can’t find their answer can submit a question directly from the help center page.
  • Pending Questions: Submitted questions appear in your WordPress dashboard as “Pending” articles, waiting for you to answer and publish them.
  • Advanced Customization: Change colors, backgrounds, layout columns, section spacing (padding), and categories directly from the settings panel.

Installation

  1. Upload the entire kung-woo-help-center folder to the /wp-content/plugins/ directory, or install it directly through the WordPress plugins screen.
  2. Activate the plugin through the ‘Plugins’ screen in WordPress.
  3. Go to Help Center -> Settings & Appearance to configure your layout, spacing, and colors.
  4. Add your support articles via the Help Center menu.
  5. Place the [kung_woo_help_center] shortcode on any page or post to display the knowledge base.

Frequently asked questions

How do I change the colors and spacing of the Help Center?

Go to the plugin settings under Help Center -> Settings & Appearance in your WordPress dashboard. You can customize the hero background image, primary accent colors, link colors, search bar colors, section backgrounds, and section paddings.

What happens if I don’t set a background image?

By default, the plugin will load a built-in hero image. You can always override this by pasting your own image URL in the settings panel.

Where do the submitted questions go?

When a user submits a question via the frontend form, it is saved as a “Pending” post in your Help Center menu. You can review it, write your answer, choose the right category, and publish it.

Can I hide the submission form?

Yes! You can toggle the visibility of the “Ask a question” form directly from the plugin settings page.

Changelog

1.2.0

  • New: Added a default hero background image (loads automatically if no custom image is provided).
  • New: Added spacing (padding) controls for the top columns and bottom tabs sections.
  • New: Added color pickers to customize the search input text and search icon colors.

1.1.0

  • Initial release for the WordPress Plugin Repository.
  • Added full customization settings (colors, layout limits).
  • Integrated frontend user question submission form.
  • Security and code standard improvements (WPCS compliance).

Full changelog on WordPress.org →

Screenshots

The main Help Center frontend view with search and categories.
The main Help Center frontend view with search and categories.
The tabbed category layout for sub-topics.
The tabbed category layout for sub-topics.
The frontend question submission form.
The frontend question submission form.
The plugin settings panel in the WordPress dashboard.
The plugin settings panel in the WordPress dashboard.

For developers

Is this your plugin? Show off the numbers.

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Active installs badge Rating badge Health score badge

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FAQ

Kung Woo Help Center: quick answers

Straight answers, pulled from live WordPress.org data.

Live data from WordPress.org · checked Oct 1, 2026

Is Kung Woo Help Center free?

Yes. Kung Woo Help Center is free to download and use from the official WordPress.org plugin directory.

Is Kung Woo Help Center safe to use in 2026?

Kung Woo Help Center works, but test it on a staging site before relying on it in 2026. Was last updated 4 months ago, and scores 49/100 on our health check.

How many websites use Kung Woo Help Center?

Kung Woo Help Center is active on <10 WordPress websites and has been downloaded 258 times since it launched in May 2026. It was downloaded 56 times in the last 30 days.

Does Kung Woo Help Center work with WordPress 7.1?

Kung Woo Help Center is officially tested up to WordPress 7.0.6, while the latest release is 7.1.2. It may still work, but try it on a staging site first.

What PHP version does Kung Woo Help Center need?

Kung Woo Help Center requires PHP 7.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.

When was Kung Woo Help Center last updated?

The latest version, 1.2.0, was released on June 16, 2026 (4 months ago).

Who makes Kung Woo Help Center?

Kung Woo Help Center is developed and maintained by kungwoopanda.

What are the best alternatives to Kung Woo Help Center?

The most popular alternatives to Kung Woo Help Center are VK Blocks (100K+ installs), Easy Accordion (70K+ installs) and BetterDocs (30K+ installs).

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