Flexible Chat – AI chatbot plugin for WordPress and WooCommerce
Do you want to add an AI assistant, customer support bot, or automated live chat to your WooCommerce store or WordPress site?
Solid choice
Flexible Chat is a solid plugin choice in 2026, with a few things worth checking first. Was last updated 2 weeks ago, and scores 64/100 on our health check.
- Actively developed — last update 2 weeks ago
- Tested with the latest WordPress (7.1)
- Small user base (<10 active installs)
- Very few reviews so far
How does it stack up?
Side-by-side on installs, updates, ratings & support
Daily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where Flexible Chat stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| AI | >100 |
| chatbot | >100 |
| live chat | >100 |
| n8n | #65 |
| woocommerce | >100 |
About Flexible Chat
From the official readme · v1.1.0Description
The easiest way to add an AI chatbot to WordPress and WooCommerce
Do you want to add an AI assistant, customer support bot, or automated live chat to your WooCommerce store or WordPress site?
Flexible Chat is a free WordPress AI chatbot plugin that connects a ready-made chat widget directly to your n8n workflows – bring any AI agent or automation you’ve already built in n8n straight to your frontend, no code required.
If you’re searching for an n8n chat widget for WordPress, a live chat for WooCommerce, or a no-code AI chatbot plugin, Flexible Chat is built exactly for that.
With Flexible Chat you can:
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Connect any n8n HTTP webhook to a polished frontend chat interface.
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Engage visitors with real-time streaming responses, just like ChatGPT.
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Route conversations by topic before the chat starts.
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Fully customize colors, texts, and behavior – no coding required.
⚠️ Requires your own n8n instance
Flexible Chat is a frontend only – it has no AI logic of its own. You need your own n8n instance (self-hosted or n8n Cloud, a separate service not affiliated with WP Desk) with at least one workflow exposing an HTTP Webhook. Build a basic workflow (Webhook → AI node → Respond) in n8n, copy its webhook URL, and paste it into the plugin settings. Without an n8n workflow, the plugin has nothing to connect to.
Key features
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Seamless n8n webhook integration – connect via a simple webhook URL.
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Streaming responses – bot replies appear in real time as they’re generated.
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Topic routing – suggest topics (e.g. “Sales”, “Support”) and route the chat accordingly.
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File uploads – with strict MIME type security restrictions.
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Message feedback – 👍 / 👎 buttons under bot responses.
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Persistent chat history – conversations survive across sessions.
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Custom metadata – send user ID, page URL, or subscription plan to n8n with every message.
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AI disclosure notice – add a compliance reminder below the chat input.
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Works with WordPress and WooCommerce – any page, post, or store page.
Advanced customization
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Brand colors & typography – color pickers with automatic contrast adjustment, adjustable fonts and border radius.
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Custom texts & welcome messages – header, subtitles, placeholders, initial greeting.
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Window & toggle sizing – exact dimensions, small/normal/large floating buttons.
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Developer-friendly – CSS variables, class hooks, DI-driven architecture, Vite HMR support.
🛠 Setup (n8n workflow required first)
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Set up an n8n workflow with a webhook and copy its URL.
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Install and activate Flexible Chat.
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Go to Settings → Flexible Chat Settings.
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Paste your n8n webhook URL into the General tab.
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Customize colors, texts, and welcome messages.
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Save – your AI chat widget is live!
Need more automation? Try Flexible Chat PRO
The free version covers a single n8n workflow with full visual customization. For multiple AI agents, advanced visitor targeting, or priority support, check out Flexible Chat PRO.
📚 Documentation & support
Questions? Use the official plugin support forum on WordPress.org.
Why choose Flexible Chat?
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100% free core features.
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Built and maintained by the trusted WP Desk team.
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Lightweight, optimized React-based frontend.
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Compatible with the latest WordPress and WooCommerce.
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Actively developed and secure.
🔒 Data use policy
Learn more about our Use of Data Policy by WP Desk Plugins.
Installation
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Set up n8n first – have an active instance with a workflow exposing an HTTP Webhook, and copy that URL.
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Upload the plugin files to
/wp-content/plugins/flexible-chat, or install directly through the WordPress Plugins screen. -
Activate the plugin through the Plugins menu.
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Go to Settings → Flexible Chat Settings and paste your n8n webhook URL.
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Customize colors, texts, and welcome messages.
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Save changes – the widget appears automatically.
Frequently asked questions
Do I need an n8n account to use this plugin?
Yes, and it’s required, not optional. Flexible Chat is a chat frontend for n8n – it has no built-in AI. You need your own n8n instance (self-hosted or Cloud) with a workflow exposing an HTTP Webhook. The plugin sends messages to that webhook and displays the response. If you’ve never used n8n, you’ll need to build a basic workflow there first.
Does it support real-time streaming like ChatGPT?
Yes, as long as your n8n workflow returns the response in a compatible streaming format. Visitors see the AI typing in real time, reducing perceived waiting time.
Can I change the chat widget colors to match my brand?
Yes. Change primary/background/text colors and border radius in the settings, or override styling with CSS variables or custom classes for full control.
Can I pass user data (like email or user ID) to my n8n workflow?
Yes. Send custom metadata – user ID, email, page URL, subscription plan – with every message via a custom JSON payload, so your n8n workflow can personalize responses or integrate with your CRM.
Can I ask the visitor what they want to talk about first?
Yes. Configure suggested topics (e.g. “Sales”, “Support”); the visitor’s choice is sent to n8n to route the chat to the right agent or logic branch.
Do I need coding skills to set this up?
No coding is required for the plugin itself – just paste the webhook URL and configure options in the admin panel. You will need to build at least a basic n8n workflow first, which uses n8n’s visual editor rather than code, but does require some familiarity with the tool.
What’s the difference between Flexible Chat and Flexible Chat PRO?
The free version covers a single n8n webhook with full visual customization, streaming, topic routing, and file uploads. Flexible Chat PRO adds support for multiple AI agents/workflows, advanced visitor targeting, and priority support.
Can I use Flexible Chat as a WooCommerce live chat widget?
Yes. It works on any WooCommerce page – product, cart, checkout, account – the same way as on regular WordPress content. Connect it to an n8n workflow reading order or product data for a WooCommerce live chat backed by your own automation.
Where do I report security bugs found in this plugin?
You can report security bugs through the Patchstack Vulnerability Disclosure Program. The Patchstack team help validate, triage and handle any security vulnerabilities. Report a security vulnerability.
Changelog
Welcome to Flexible Chat! Configure your webhook URL in the settings to get started.
1.1.0 – 2026-09-21
- Added WP Desk Cloud integration.
- Added structured streaming support, status updates, sources, and product cards.
- Rework settings, improved error handling and session recovery.
1.0.5 – 2026-07-15
- Added support for WooCommerce 11.0
1.0.4 – 2026-07-01
- Added support for WooCommerce 10.9
1.0.3 – 2026-05-27
- Fixed chat widget loading (file path)
- Fixed loadPreviousSession option
- Added support for WordPress 7.0
- Added support for WooCommerce 10.8
1.0.2 – 2026-04-22
- Fixed fatal error on plugin installation.
1.0.1 – 2026-04-20
- Added repo assets (banner, icon, screenshot)
- Updated readme
Screenshots
For developers
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FAQ
Flexible Chat: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 7, 2026
Is Flexible Chat free?
Yes. Flexible Chat is free to download and use from the official WordPress.org plugin directory. The developer also sells premium add-ons or a Pro version with extra features.
Is Flexible Chat safe to use in 2026?
Flexible Chat is a solid plugin choice in 2026, with a few things worth checking first. Was last updated 2 weeks ago, and scores 64/100 on our health check.
How many websites use Flexible Chat?
Flexible Chat is active on <10 WordPress websites and has been downloaded 730 times since it launched in March 2026. It was downloaded 148 times in the last 30 days.
Does Flexible Chat work with WordPress 7.1?
Yes. The developer has tested Flexible Chat up to WordPress 7.1.3, the latest release. It requires WordPress 6.4 or newer.
What PHP version does Flexible Chat need?
Flexible Chat requires PHP 7.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.
When was Flexible Chat last updated?
The latest version, 1.1.0, was released on September 21, 2026 (2 weeks ago).
Who makes Flexible Chat?
Flexible Chat is developed and maintained by wpdesk.
What are the best alternatives to Flexible Chat?
The most popular alternatives to Flexible Chat are Elementor Website Builder (10M+ installs), All in One SEO (2M+ installs) and AI Agent by SiteGround (1M+ installs).
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