Wyapy Customer Feedback for WooCommerce
Collect customer feedback after checkout and after delivery, and analyze results in the Wyapy dashboard.
Consider an alternative
Wyapy Customer Feedback for Woo… shows warning signs in 2026 — compare the alternatives below before installing. Was last updated 9 months ago, and scores 36/100 on our health check.
- Small user base (<10 active installs)
- Very few reviews so far
- Only tested up to WordPress 6.9 (latest is 7.1)
How does it stack up?
Side-by-side on installs, updates, ratings & support
Daily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where Wyapy Customer Feedback for… stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| csat | #21 |
| customer feedback | >100 |
| customer satisfaction | >100 |
| survey | >100 |
| woocommerce | >100 |
About Wyapy Customer Feedback for WooCommerce
From the official readme · v1.0.0Description
Wyapy Customer Feedback for WooCommerce lets you collect structured customer feedback at two key moments:
- On the WooCommerce “Thank you” page (post checkout survey).
- A few days after order completion (post delivery survey reached from a feedback request sent by email).
This plugin connects your WooCommerce store to the Wyapy service, where you can manage surveys, questions and analytics.
Main features:
- Embed a customer satisfaction survey directly on the order confirmation page.
- Gather per-item or categorized customer feedback after delivery.
- Schedule transactional feedback request emails a configurable number of days after order completion.
- Advanced analytics and AI reports available inside the Wyapy dashboard loaded inside your admin console.
This plugin requires WooCommerce.
How it works
- Install and activate the plugin.
- Connect your store to Wyapy.
- Wyapy creates a workspace and default projects for your store.
- Configure:
- Post checkout survey
- Post delivery survey
- Wyapy embeds a survey iframe on the Thank you page and schedules post delivery emails using Action Scheduler.
All post delivery emails sent by this plugin are transactional and related to the specific order. They are not categorized as marketing emails.
Data sent to Wyapy
To provide feedback and analytics, the plugin sends limited order data to the Wyapy API, such as:
- Order ID.
- Order status and completion time.
- Items and totals necessary to associate feedback with an order.
- Store identifier and project configuration.
The plugin does not send your WooCommerce login credentials or customer personal data (for example name, email address, phone number, billing/shipping address).
Customer email addresses are not sent to Wyapy servers. Post-delivery feedback request emails are sent by your WooCommerce site to the order email address.
You can remove all plugin configuration and order meta created by the plugin via the WordPress Plugins → Delete flow.
For more information about data handling, please read the Wyapy privacy policy on https://wyapy.com/privacy
Installation
- Upload the plugin folder
wyapy-customer-feedback-for-woocommerceto the/wp-content/plugins/directory or install it via the WordPress Plugins screen. - Activate the plugin through the Plugins screen in WordPress.
- Ensure WooCommerce is active.
- Follow the on screen instructions from the Wyapy plugin section:
- Create or connect your Wyapy workspace.
- Enable post checkout survey if you want feedback on the Thank you page.
- Enable post delivery survey and set the delay in days.
- Grant email sending consent to enable sending transactional feedback request emails from your WooCommerce site.
Frequently asked questions
Do I need a Wyapy account?
Yes. The plugin will create or connect a Wyapy workspace for your store during the setup in WooCommerce admin.
Is Wyapy free?
Wyapy offers a free plan that includes up to 20 feedback responses per month. Paid subscription is 29USD/month (and currently at 70% off with promo code WOOCOMMERCE70).
Are the feedback emails marketing emails?
No. Post delivery emails triggered by this plugin are transactional messages related to a specific order and used only to request feedback on that order.
Does this plugin store data outside my site?
Yes. Feedback responses and analytics are stored in Wyapy so that you can see aggregated reports and manage your surveys. The plugin sends limited order related data needed to associate feedback with orders.
Can I disable emails and only use the checkout survey?
Yes. You can: Enable or disable the post checkout survey. Enable or disable the post delivery survey. Adjust the delay in days for the post delivery survey. All these settings are available on the Wyapy Home page inside your admin console.
Who sends the post-delivery feedback email?
The email is sent by your WooCommerce site.
Changelog
Initial release of Wyapy Customer Feedback for WooCommerce.
1.0.0
- Initial release.
- Post checkout survey embedded on the Thank you page.
- Post delivery feedback emails based on completion date and configurable delay.
- Wyapy Home page for connection and settings.
- Responses page listing recent feedback by project.
- Advanced Wyapy dashboard integration inside WordPress admin.
Screenshots
For developers
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Best Wyapy Customer Feedback for W… alternatives
All csat plugins →FAQ
Wyapy Customer Feedback for WooComm…: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Sep 29, 2026
Is Wyapy Customer Feedback for Woo… free?
Yes. Wyapy Customer Feedback for Woo… is free to download and use from the official WordPress.org plugin directory.
Is Wyapy Customer Feedback for Woo… safe to use in 2026?
Wyapy Customer Feedback for Woo… shows warning signs in 2026 — compare the alternatives below before installing. Was last updated 9 months ago, and scores 36/100 on our health check.
How many websites use Wyapy Customer Feedback for Woo…?
Wyapy Customer Feedback for Woo… is active on <10 WordPress websites and has been downloaded 316 times since it launched in January 2026. It was downloaded 46 times in the last 30 days.
Does Wyapy Customer Feedback for Woo… work with WordPress 7.1?
Wyapy Customer Feedback for Woo… is officially tested up to WordPress 6.9.9, while the latest release is 7.1.2. It may still work, but try it on a staging site first.
What PHP version does Wyapy Customer Feedback for Woo… need?
Wyapy Customer Feedback for Woo… requires PHP 7.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.
When was Wyapy Customer Feedback for Woo… last updated?
The latest version, 1.0.0, was released on January 2, 2026 (9 months ago).
Who makes Wyapy Customer Feedback for Woo…?
Wyapy Customer Feedback for Woo… is developed and maintained by wyapy.
What are the best alternatives to Wyapy Customer Feedback for Woo…?
The most popular alternatives to Wyapy Customer Feedback for Woo… are Submit Ninja (<10 installs) and Intunix (<10 installs).
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