Submit Ninja – NPS & CSAT Feedback Widget for WordPress
Add NPS and CSAT feedback surveys to your WordPress site in 2 minutes. Submit Ninja Feedback is a lightweight widget plugin that handles WordPress-native targeting (specific pages, post types, categories, tags, or…
Use with caution
Submit Ninja works, but test it on a staging site before relying on it in 2026. Was last updated 5 months ago, and scores 42/100 on our health check.
- Small user base (<10 active installs)
- Very few reviews so far
- Only tested up to WordPress 6.9 (latest is 7.1)
How does it stack up?
Side-by-side on installs, updates, ratings & support
Daily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where Submit Ninja stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| csat | #8 |
| feedback | >100 |
| nps | #46 |
| survey | >100 |
| widget | >100 |
About Submit Ninja
From the official readme · v2.0.1Description
Add NPS and CSAT feedback surveys to your WordPress site in 2 minutes. Submit Ninja Feedback is a lightweight widget plugin that handles WordPress-native targeting (specific pages, post types, categories, tags, or exclusions) while survey customization happens in your Submit Ninja dashboard.
From $9/month with a generous free tier — 100 submissions/month forever, no credit card required.
Why Submit Ninja
- Affordable. $9/month for unlimited submissions and unlimited surveys. Most NPS/CSAT tools start at $89-$299/month.
- Self-serve. No demo calls, no sales pitches. Sign up, build, embed.
- Purpose-built for NPS and CSAT. Most “feedback” plugins are generic survey builders. This one is dedicated to the two metrics that matter for SaaS and e-commerce.
- Lightweight. Async script loading. Zero performance impact when the widget isn’t shown.
- WordPress-native. Targeting happens in WP, not in some external SaaS. The plugin understands your post types, categories, and tags.
Key Features
- WordPress-native page targeting — Show on all pages (default), target specific pages or posts, target by post type (pages, posts, custom types), target by categories or tags, or exclude specific pages/posts
- Shortcode support — Embed surveys anywhere with
[submit_ninja_survey]or[submit_ninja_survey code="ABC123"] - Page builder compatible — Works with Gutenberg, Elementor, Beaver Builder, Divi, and any builder that supports shortcodes
- Automatic widget injection based on your display rules
- Multiple surveys on a single site
- Async loading — no impact on page speed
- Simple configuration — just enter your 6-character survey code
How It Works
- Sign up at submit.ninja (free, no credit card)
- Build your survey in the dashboard — choose NPS or CSAT, customize colors and copy
- Copy your 6-character survey code
- Install this plugin, paste the code in Settings → Submit Ninja
- Configure where the widget appears
- Done — responses flow into your Submit Ninja dashboard
Survey Types Supported
- CSAT (Customer Satisfaction)
- NPS (Net Promoter Score)
- Custom feedback forms
All survey configuration, styling, and analytics live in your Submit Ninja account. This plugin handles the WordPress integration and display rules.
Service Information
This plugin is the WordPress integration for the Submit Ninja service (https://submit.ninja). The plugin loads a widget script from widget.submit.ninja which handles survey display and data collection. By using this plugin, you agree to Submit Ninja’s Terms of Use and Privacy Policy. The widget script may collect user interaction data as part of the survey functionality. Update your site’s privacy policy to reflect the use of third-party survey widgets.
Installation
- Upload the plugin via Plugins → Add New, or upload the zip manually.
- Activate the plugin.
- Go to Settings → Submit Ninja.
- Paste your 6-character survey code from your Submit Ninja dashboard.
- Choose where the widget should appear (all pages, specific pages, by post type, etc.).
- Save changes — the widget is live.
Frequently asked questions
Is this free? What does it cost?
The WordPress plugin is free. The Submit Ninja service has a free tier (100 submissions/month, unlimited surveys) and a Pro plan ($9/month) for unlimited submissions, custom branding, and advanced data capture.
Do I need a Submit Ninja account?
Yes. The plugin is the WordPress integration; the surveys and analytics live in your Submit Ninja account. Sign up free at submit.ninja — no credit card required.
How does this compare to UserFeedback or generic survey plugins?
Submit Ninja is purpose-built for NPS and CSAT, the two metrics most SaaS and e-commerce teams actually track. Generic survey plugins make you build NPS yourself and don’t visualize NPS scores natively. Submit Ninja does that out of the box. Pricing is also dramatically lower than dedicated NPS tools like Delighted or Refiner.
Where do I get my survey code?
Your survey code is a 6-character unique identifier shown in your Submit Ninja dashboard after creating a survey, in the publish/embed section.
Can I use multiple surveys on the same site?
Yes. Use the shortcode with a specific code: [submit_ninja_survey code="ABC123"] to embed different surveys in different places.
Will this slow down my site?
No. The widget script loads asynchronously and only on pages matching your display rules. Zero render-blocking, zero impact on Core Web Vitals.
Can I customize the survey appearance?
All visual customization (colors, copy, logo) happens in the Submit Ninja dashboard, so your surveys stay consistent across the web, email, and direct links.
What if I want to show the widget on a specific page only?
Set Display Mode to “Show on specific pages/posts only” and pick the page(s) in the include dropdown.
Can I exclude the widget from certain pages?
Yes. Use the “Exclude Pages/Posts” option to keep the widget off specific pages even if they match your inclusion rules.
Does this work with page builders?
Yes. The shortcode [submit_ninja_survey] works in any page builder that supports shortcodes — Gutenberg, Elementor, Beaver Builder, Divi.
Does this plugin track users?
The plugin itself does not track users. The widget script (loaded from widget.submit.ninja) collects survey responses and basic interaction data as part of survey functionality. Update your site’s privacy policy accordingly.
Changelog
Major rewrite with WordPress-native targeting and shortcode support. Recommended for all users.
2.0.1
- Updated readme
2.0.0
- Major rewrite with WordPress-native targeting system
- Added shortcode support:
[submit_ninja_survey]and[submit_ninja_survey code="..."] - Page builder compatibility: Gutenberg, Elementor, Beaver Builder, Divi
- Async script loading for zero performance impact
- Improved settings UI
1.0.0
- Initial release
Screenshots
For developers
Is this your plugin? Show off the numbers.
Add a live badge to your site, docs or GitHub README. It updates on its own — no account needed.
Best Submit Ninja alternatives
All csat plugins →FAQ
Submit Ninja: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Sep 29, 2026
Is Submit Ninja free?
Yes. Submit Ninja is free to download and use from the official WordPress.org plugin directory.
Is Submit Ninja safe to use in 2026?
Submit Ninja works, but test it on a staging site before relying on it in 2026. Was last updated 5 months ago, and scores 42/100 on our health check.
How many websites use Submit Ninja?
Submit Ninja is active on <10 WordPress websites and has been downloaded 413 times since it launched in May 2026. It was downloaded 45 times in the last 30 days.
Does Submit Ninja work with WordPress 7.1?
Submit Ninja is officially tested up to WordPress 6.9.9, while the latest release is 7.1.2. It may still work, but try it on a staging site first.
What PHP version does Submit Ninja need?
Submit Ninja requires PHP 7.0 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.
When was Submit Ninja last updated?
The latest version, 2.0.1, was released on May 6, 2026 (5 months ago).
Who makes Submit Ninja?
Submit Ninja is developed and maintained by submitninja.
What are the best alternatives to Submit Ninja?
The most popular alternatives to Submit Ninja are Wyapy Customer Feedback for… (<10 installs) and Intunix (<10 installs).
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