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WPBuddy – Get Reliable WordPress Support icon
Maintained Tested up to 7.0.6

WPBuddy – Get Reliable WordPress Support

Streamline your customer support process with WP Problem Solvers Support Ticket. This plugin allows admin users on your WordPress site to easily create support tickets from the admin dashboard and integrates seamlessly…

Active installs<10New
Downloads · 30d55▲ +37.5% vs prev. 30d
Rating—0 reviews
Health score49/100Fair
All-time downloads2.5KSince Mar 2023
Support resolved—No recent threads
RequiresWP 5.6PHP 7.4+
Downloads · 7d14▲ +7.7% week over week
Our verdict

Use with caution

WPBuddy works, but test it on a staging site before relying on it in 2026. Was last updated 4 months ago, and scores 49/100 on our health check.

  • Small user base (<10 active installs)
  • Very few reviews so far

How does it stack up?

Side-by-side on installs, updates, ratings & support

Daily downloads

134Jul 8Aug 21Oct 5
Yesterday2
Daily average (1y)1
Peak day24Jun 22, 2026
Last 12 months427

Download spikes usually follow a new release — each site that auto-updates counts as a download.

Rankings

Where WPBuddy stands today

WordPress.org search rankings

Live position in the plugin search, top 100
KeywordPositionCompeting pluginsCategory
customer support >100 10,000 Best customer support plugins →
support tickets >100 2,299 Best support tickets plugins →
ticket system >100 1,151 Best ticket system plugins →

About WPBuddy – Get Reliable WordPress Support

From the official readme · v1.0.6

Description

Streamline your customer support process with WP Problem Solvers Support Ticket. This plugin allows admin users on your WordPress site to easily create support tickets from the admin dashboard and integrates seamlessly with the WP Problem Solvers ticket system.

🤖 HOW IT WORKS

  • Download and Install the Plugin: The first step is to download and install the WPBuddy Support Ticket plugin on your WordPress site. The plugin can be downloaded from the WordPress Plugin Directory.
  • Acquire a Maintenance Plan with WP Problem Solvers: To use the WPBuddy Support Ticket plugin, you will need a maintenance subscription plan with WP Problem Solvers. This plan provides access to a range of maintenance and support services.
  • Configure the Plugin with the API Key: After installing the plugin, you will need to configure it with your WP Problem Solvers API key. This key is provided to you when you sign up for a maintenance subscription plan. Once you’ve entered the API key into the plugin settings, you’re ready to start submitting support requests!
  • Submit Support Requests: With the WPBuddy Support Ticket plugin, submitting support requests is a breeze. Simply navigate to the support section of your WordPress site and fill out the support request form. Your request will be sent directly to the WP Problem Solvers ticket system, where it will be promptly handled by the site’s expert support team.
    Please note that you will need a maintenance subscription plan with WP Problem Solvers to use this plugin.
    Please visit WP Problem Solvers to learn more about our maintenance plans and support services.
    Our Terms of Service and Privacy Policy can be found here and here.

Installation

  1. Download the WPBuddy plugin from the WordPress plugin repository.
  2. Upload the WPBuddy plugin to your WordPress site.
  3. Activate the WPBuddy plugin in the WordPress plugins menu.
  4. Configure the WP Problem Solvers ticket system settings in the WPBuddy plugin settings.

Frequently asked questions

Do you offer 24/7 technical support?

We currently offer support hours from 8 AM to 5 PM Central Standard Time (CST), Monday through Friday. If you submit a support ticket during off-hours, we will immediately attend to it during our regular support hours. With an advanced maintenance plan, we may be able to negotiate support on weekends or evenings for urgent issues.

Changelog

1.0.6 – 06/22/2026

  • Updated: Declared compatibility with WordPress 7.0.
  • Improved: Hardened REST permissions, settings sanitization, file validation, and admin output escaping.

1.0.5 – 01/03/2025

  • Fixed: Bumped up the version number

1.0.4 – 03/25/2023

  • Fixed: Minor bug fixes

1.0.3 – 03/22/2023

  • Added: API token validation
  • Fixed: UI issues

1.0.2 – 03/05/2023

  • Fixed: Minor bug fixes

1.0.1 – 03/03/2023

  • Fixed: Form css styling issues and minor bug fixes

Full changelog on WordPress.org →

For developers

Is this your plugin? Show off the numbers.

Add a live badge to your site, docs or GitHub README. It updates on its own — no account needed.

Active installs badge Rating badge Health score badge

Best WPBuddy alternatives

All customer support plugins →
Alternatives
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5 JS Help Desk – AI-Powered Support & Ticketing System JS Help Desk – AI-Powered Support & Ticketing System A complete help desk in WordPress: unlimited tickets and agents, a customer portal, AI… by JoomSky 7K+ ★★★★★★★★★★ 3.7 (74) 4 days ago 83
6 WPChat – Live Chat & Messaging Widget for Customer Support WPChat – Live Chat & Messaging Widget for Customer Support Click-to-chat button for WordPress. Connect to WhatsApp, Messenger, Telegram, or Instagram… by Syed Balkhi 6K+ ★★★★★★★★★★ 4.5 (2) 3 weeks ago 78
7 Typebot Typebot Collect 4x more responses with conversational apps using Typebot. by Baptiste 3K+ ★★★★★★★★★★ 5 (6) 6 months ago 61
8 Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin Majestic Support Majestic Support for WordPress is a top-tier ticket system that can significantly enhance… by Majestic Support 3K+ ★★★★★★★★★★ 5 (8) 6 days ago 78
9 Live Chat with Messenger Customer Chat Live Chat with Messenger Customer Chat Support your customers via Facebook Messenger Live Chat conveniently from your own website. by Zotabox 3K+ ★★★★★★★★★★ 4.5 (212) 1 year ago 46
10 Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System Support Genix AI-powered helpdesk & support ticket system with chatbot, knowledge base, and smart… by DevItems 2K+ ★★★★★★★★★★ 4.5 (10) 4 weeks ago 85

FAQ

WPBuddy: quick answers

Straight answers, pulled from live WordPress.org data.

Live data from WordPress.org · checked Oct 6, 2026

Is WPBuddy free?

Yes. WPBuddy is free to download and use from the official WordPress.org plugin directory.

Is WPBuddy safe to use in 2026?

WPBuddy works, but test it on a staging site before relying on it in 2026. Was last updated 4 months ago, and scores 49/100 on our health check.

How many websites use WPBuddy?

WPBuddy is active on <10 WordPress websites and has been downloaded 2,484 times since it launched in March 2023. It was downloaded 55 times in the last 30 days.

Does WPBuddy work with WordPress 7.1?

WPBuddy is officially tested up to WordPress 7.0.6, while the latest release is 7.1.2. It may still work, but try it on a staging site first.

What PHP version does WPBuddy need?

WPBuddy requires PHP 7.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.

When was WPBuddy last updated?

The latest version, 1.0.6, was released on June 22, 2026 (4 months ago).

Who makes WPBuddy?

WPBuddy is developed and maintained by WP Problem Solvers.

What are the best alternatives to WPBuddy?

The most popular alternatives to WPBuddy are Chatway Live Chat (30K+ installs), LiveChat (10K+ installs) and Zendesk Chat (10K+ installs).

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