WPBuddy – Get Reliable WordPress Support
Streamline your customer support process with WP Problem Solvers Support Ticket. This plugin allows admin users on your WordPress site to easily create support tickets from the admin dashboard and integrates seamlessly…
Use with caution
WPBuddy works, but test it on a staging site before relying on it in 2026. Was last updated 4 months ago, and scores 49/100 on our health check.
- Small user base (<10 active installs)
- Very few reviews so far
How does it stack up?
Side-by-side on installs, updates, ratings & supportDaily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where WPBuddy stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| customer support | >100 |
| support tickets | >100 |
| ticket system | >100 |
About WPBuddy – Get Reliable WordPress Support
From the official readme · v1.0.6Description
Streamline your customer support process with WP Problem Solvers Support Ticket. This plugin allows admin users on your WordPress site to easily create support tickets from the admin dashboard and integrates seamlessly with the WP Problem Solvers ticket system.
🤖 HOW IT WORKS
- Download and Install the Plugin: The first step is to download and install the WPBuddy Support Ticket plugin on your WordPress site. The plugin can be downloaded from the WordPress Plugin Directory.
- Acquire a Maintenance Plan with WP Problem Solvers: To use the WPBuddy Support Ticket plugin, you will need a maintenance subscription plan with WP Problem Solvers. This plan provides access to a range of maintenance and support services.
- Configure the Plugin with the API Key: After installing the plugin, you will need to configure it with your WP Problem Solvers API key. This key is provided to you when you sign up for a maintenance subscription plan. Once you’ve entered the API key into the plugin settings, you’re ready to start submitting support requests!
- Submit Support Requests: With the WPBuddy Support Ticket plugin, submitting support requests is a breeze. Simply navigate to the support section of your WordPress site and fill out the support request form. Your request will be sent directly to the WP Problem Solvers ticket system, where it will be promptly handled by the site’s expert support team.
Please note that you will need a maintenance subscription plan with WP Problem Solvers to use this plugin.
Please visit WP Problem Solvers to learn more about our maintenance plans and support services.
Our Terms of Service and Privacy Policy can be found here and here.
Installation
- Download the WPBuddy plugin from the WordPress plugin repository.
- Upload the WPBuddy plugin to your WordPress site.
- Activate the WPBuddy plugin in the WordPress plugins menu.
- Configure the WP Problem Solvers ticket system settings in the WPBuddy plugin settings.
Frequently asked questions
Do you offer 24/7 technical support?
We currently offer support hours from 8 AM to 5 PM Central Standard Time (CST), Monday through Friday. If you submit a support ticket during off-hours, we will immediately attend to it during our regular support hours. With an advanced maintenance plan, we may be able to negotiate support on weekends or evenings for urgent issues.
Changelog
1.0.6 – 06/22/2026
- Updated: Declared compatibility with WordPress 7.0.
- Improved: Hardened REST permissions, settings sanitization, file validation, and admin output escaping.
1.0.5 – 01/03/2025
- Fixed: Bumped up the version number
1.0.4 – 03/25/2023
- Fixed: Minor bug fixes
1.0.3 – 03/22/2023
- Added: API token validation
- Fixed: UI issues
1.0.2 – 03/05/2023
- Fixed: Minor bug fixes
1.0.1 – 03/03/2023
- Fixed: Form css styling issues and minor bug fixes
For developers
Is this your plugin? Show off the numbers.
Add a live badge to your site, docs or GitHub README. It updates on its own — no account needed.
Best WPBuddy alternatives
All customer support plugins →FAQ
WPBuddy: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 6, 2026
Is WPBuddy free?
Yes. WPBuddy is free to download and use from the official WordPress.org plugin directory.
Is WPBuddy safe to use in 2026?
WPBuddy works, but test it on a staging site before relying on it in 2026. Was last updated 4 months ago, and scores 49/100 on our health check.
How many websites use WPBuddy?
WPBuddy is active on <10 WordPress websites and has been downloaded 2,484 times since it launched in March 2023. It was downloaded 55 times in the last 30 days.
Does WPBuddy work with WordPress 7.1?
WPBuddy is officially tested up to WordPress 7.0.6, while the latest release is 7.1.2. It may still work, but try it on a staging site first.
What PHP version does WPBuddy need?
WPBuddy requires PHP 7.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.
When was WPBuddy last updated?
The latest version, 1.0.6, was released on June 22, 2026 (4 months ago).
Who makes WPBuddy?
WPBuddy is developed and maintained by WP Problem Solvers.
What are the best alternatives to WPBuddy?
The most popular alternatives to WPBuddy are Chatway Live Chat (30K+ installs), LiveChat (10K+ installs) and Zendesk Chat (10K+ installs).
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