Head-to-head · October 2026
Chatway Live Chat vs WPBuddy
Chatway Live Chat comes out ahead, winning 6 of 7 head-to-head checks against WPBuddy.
Chatway Live Chat
Live chat with your WordPress website visitors. Provide customer support using the Chatway AI chatbot and…
WPBuddy – Get Reliable WordPress Support
Streamline your customer support process with WP Problem Solvers Support Ticket. This plugin allows admin…
| Metric | Chatway Live Chat | WPBuddy |
|---|---|---|
| Active installs | 30K+ | <10 |
| Downloads (30 days) | 7.2K | 57 |
| Download trend | -21.8% | +42.5% |
| Rating | 5/5 | — |
| Reviews | 762 | 0 |
| Health score | 95/100 | 49/100 |
| Last updated | 19 hours ago | 4 months ago |
| Tested up to | WP 7.1.3 | WP 7.0.7 |
| Support resolved | 100% | — |
| Requires PHP | Any | 7.4+ |
| First released | Nov 2023 | Mar 2023 |
Daily downloads, last 90 days
Chatway Live ChatWPBuddy
Choose Chatway Live Chat if…
You care most about active installs, downloads (30 days) and reviews.
- Proven at scale on 30K+ active sites
- Loved by users — 5/5 from 762 reviews
- Actively developed — last update 19 hours ago
- Tested with the latest WordPress (7.1)
- Responsive support — 100% of recent threads resolved
Choose WPBuddy if…
You care most about download trend.
- Small user base (<10 active installs)
- Very few reviews so far
Both compete in: customer support
FAQ
Chatway Live Chat vs WPBuddy: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 8, 2026
Which is better, Chatway Live Chat or WPBuddy?
Chatway Live Chat comes out ahead, winning 6 of 7 head-to-head checks against WPBuddy. Choose Chatway Live Chat if you care most about active installs, downloads (30 days) and reviews. Choose WPBuddy if you care most about download trend.
Is Chatway Live Chat more popular than WPBuddy?
Chatway Live Chat is the more popular of the two with 30K+ active installs, compared with <10 for WPBuddy.
Can I use Chatway Live Chat and WPBuddy together?
Both plugins cover customer support, so most sites only need one. Running two plugins that do the same job can cause conflicts and slow your site down — pick the one that fits best and remove the other.
Are Chatway Live Chat and WPBuddy free?
Yes. Both are free to download from the official WordPress.org plugin directory. Either may also offer paid upgrades from its developer.
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