WBugBoard
A professional issue tracking plugin for WordPress to manage and prioritize customer support tickets.
Consider an alternative
WBugBoard shows warning signs in 2026 — compare the alternatives below before installing. Is rated 5/5 and was last updated 2 years ago, and scores 31/100 on our health check.
- Small user base (<10 active installs)
- Very few reviews so far
- No update in over a year
- Only tested up to WordPress 6.7 (latest is 7.1)
How does it stack up?
Side-by-side on installs, updates, ratings & support
Daily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where WBugBoard stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| customer service | >100 |
| issue-tracking | >100 |
| project management | >100 |
| support tickets | >100 |
| WordPress | >100 |
Rating breakdown
★★★★★★★★★★ 5 from 1 reviews
About WBugBoard
From the official readme · v1.0.1Description
WBugBoard is a robust and user-friendly issue tracking and support ticket plugin designed for WordPress. It allows you to create, manage, and prioritize tickets directly in your WordPress dashboard, ideal for customer support or project management.
✨ = Key Features =
* Ticket Management: Easily create, update, and manage support tickets with titles, descriptions, and priority levels.
* Priority Levels: Set customizable ticket priorities (e.g., Low, Medium, High).
* User Access Control: Manage permissions for different user roles.
* Email Notifications 📧: Send customizable notifications to admins and users when tickets are created or updated.
* Comment System 💬: Facilitate ticket discussions through a built-in commenting system.
WBugBoard PRO (Coming Soon)
🚀 Introducing WBugBoard PRO
The advanced version of WBugBoard is coming soon! Take your support and issue tracking to the next level with these exclusive features:
- CSV/PDF Export System 📁: Export your tickets and reports in CSV or PDF format for easier sharing and record-keeping.
- Advanced Search and Filters 🔍: Quickly find tickets using multiple criteria, such as status, priority, and creation date.
- Backend Ticket Creation 📝: Create and manage tickets directly from the WordPress backend for enhanced admin control.
- Mobile and Tablet Optimization 📱: Fully responsive design with mobile and tablet-friendly ticket management.
- Resolution Time Tracker ⏱️:
- View the total resolution time for all tickets.
- See the average resolution time per ticket.
- Monitor live resolution time with a dynamic stopwatch for tickets in progress.
- Deleted Tickets Management 🗂️:
- Archive Deleted Tickets: Automatically archive tickets deleted by the client for record-keeping.
- Visibility Control: Toggle the visibility of deleted tickets directly in the dashboard.
- File Attachments 📎: Attach files to tickets for better communication and problem resolution.
Stay tuned for the release of WBugBoard PRO!
Custom Upload Directory
Uploaded files are stored in /wp-content/uploads/wbugboard/. This directory is automatically created on plugin activation and deleted upon plugin deactivation.
Support
For support, please use the Support Forum or contact us at contact@melioze.com.
License
WBugBoard is licensed under the GPLv2 or later. For more information, see https://www.gnu.org/licenses/gpl-2.0.html.
Contributing
If you would like to contribute to the development of WBugBoard, please visit our GitHub repository and submit a pull request.
Credits
- Author: Moez BETTOUMI
- Website: https://moezbettoumi.fr
- Donate: https://buymeacoffee.com/mizou1253
Installation
- 📂 Upload the
wbugboardfolder to the/wp-content/plugins/directory, or install the plugin directly through the WordPress plugins screen. - 🔌 Activate the plugin through the ‘Plugins’ menu in WordPress.
- ⚙️ Go to Settings > WBugBoard to configure your settings, priorities, and email notifications.
Frequently asked questions
❓ How do I set up email notifications?
Navigate to Settings > WBugBoard > Email Notifications to enable notifications for admins and users. You can also customize the subject and message content of these notifications.
🔒 Can I restrict ticket management to certain user roles?
Yes. Go to Settings > WBugBoard > User Roles to define which roles have access to ticket management functionalities.
🔧 How do I add custom priority levels?
Go to Settings > WBugBoard > Priorities to add, edit, or delete priority levels.
📎 What types of files can users upload?
Only JPEG, PNG, and PDF file types are allowed for upload. Files are sanitized and stored in a custom directory for security.
Changelog
1.0.1
- Fix: Minor bug fixes and performance improvements.
1.0.0
- 🎉 Initial release with ticket management, priority levels, email notifications, and role-based access control.
Screenshots
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FAQ
WBugBoard: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 6, 2026
Is WBugBoard free?
Yes. WBugBoard is free to download and use from the official WordPress.org plugin directory.
Is WBugBoard safe to use in 2026?
WBugBoard shows warning signs in 2026 — compare the alternatives below before installing. Is rated 5/5 and was last updated 2 years ago, and scores 31/100 on our health check.
How many websites use WBugBoard?
WBugBoard is active on <10 WordPress websites and has been downloaded 1,001 times since it launched in November 2024. It was downloaded 41 times in the last 30 days.
Does WBugBoard work with WordPress 7.1?
WBugBoard is officially tested up to WordPress 6.7.9, while the latest release is 7.1.2. It may still work, but try it on a staging site first.
What PHP version does WBugBoard need?
WBugBoard requires PHP 8.0 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.
When was WBugBoard last updated?
The latest version, 1.0.1, was released on November 28, 2024 (2 years ago).
Who makes WBugBoard?
WBugBoard is developed and maintained by Moez.
What are the best alternatives to WBugBoard?
The most popular alternatives to WBugBoard are n8n Chat Widget (300+ installs), Libro de Reclamaciones para… (200+ installs) and Richpanel (100+ installs).
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