uWebChat
This plugin puts the uWebChat button on your website. You need to have the uWebChat Teams App installed in order to use this plugin.
Consider an alternative
uWebChat shows warning signs in 2026 — compare the alternatives below before installing. It runs on 10+ sites and was last updated 1 year ago, and scores 32/100 on our health check.
- Small user base (10+ active installs)
- Very few reviews so far
- No update in over a year
- Only tested up to WordPress 6.8 (latest is 7.1)
How does it stack up?
Side-by-side on installs, updates, ratings & supportDaily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where uWebChat stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| livechat | #71 |
| microsoft | >100 |
| teams | >100 |
| webchat | #12 |
Version adoption
Share of active sites per release.
About uWebChat
From the official readme · v1.0.2Description
uWebChat is not just a live chat bot but an intelligent platform that integrates live chat, voice, video, and automated responses, all within Microsoft Teams, making it a versatile tool for any organization looking to improve their customer service and engagement.
This plugin provides an effortless implementation. Click here to download uWebChat for free from Microsoft AppSource. After you have downloaded and installed uWebChat for Microsoft Teams, this plugin makes it easy to embed the uWebChat button on your website or portal.
Installation
To to enable the button, you’ll need to enter 2 ID’s on the settings page and consent to allow uWebChat.com content :
1) Customer ID
This is your unique customer ID that was generated by installing the uWebChat software from AppSource. You can retrieve this ID by typing typing \”debug\” in the chat window
2) Group ID
This ID can be found by typing “show groups” in the chat window.
3) Consent
This field needs to be checked in order to use the plugin
Frequently asked questions
Is the plugin free?
Yes, the plugin itself uses the GNU General Public License, version 2.
Does the plugin require a payed uWebChat license?
No, you can install a free version of uWebChat first and use this free plugin to embed it on your website. The paid version of uWebChat however offers more functionality like group settings, automatic translation, servicetimes, meet now and more.
How can the chat-page be customized?
The layout and colors of the embeded chat window can be changed from within uWebChat itself. Type “help” to see more info on this topic.
Can I use the plugin without using Microsoft Teams?
No, Microsoft Teams is currently the only supported client.
Is this plugin any different then manually add HTML code?
No, it just makes it easier to embed. You can also use the code generated by uWebChat and add it manually to the body tag of your page.
Can I change to default color and image of the out-of-the-box webchat button?
Yes, the webchat button uses a default color and image. You can change these by adding extra CSS properties to the chat button.
Can I create my own style for the chat window itself?
The Enterprise edition of uWebChat allows the creating of a new web chat style.
Does the chat-button appears on every page on my site?
Yes, the current Plugin-version displays the chat-button on every page except login and admin pages. You can however create you own custom code to embed it on specific pages only. The GPL license even allows you to modify the source-code of the plugin according to your requirements.
Can I use the same Customer ID and Group ID on multiple sites (domain names)?
Check your uWebChat license for the number of supported domain/sites.
Changelog
This is the latest version
1.0.0 is the initial published version
For developers
Is this your plugin? Show off the numbers.
Add a live badge to your site, docs or GitHub README. It updates on its own — no account needed.
Best uWebChat alternatives
All livechat plugins →FAQ
uWebChat: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 2, 2026
Is uWebChat free?
Yes. uWebChat is free to download and use from the official WordPress.org plugin directory.
Is uWebChat safe to use in 2026?
uWebChat shows warning signs in 2026 — compare the alternatives below before installing. It runs on 10+ sites and was last updated 1 year ago, and scores 32/100 on our health check.
How many websites use uWebChat?
uWebChat is active on 10+ WordPress websites and has been downloaded 10,900 times since it launched in October 2020. It was downloaded 241 times in the last 30 days.
Does uWebChat work with WordPress 7.1?
uWebChat is officially tested up to WordPress 6.8.10, while the latest release is 7.1.2. It may still work, but try it on a staging site first.
What PHP version does uWebChat need?
uWebChat requires PHP 7.0 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.
When was uWebChat last updated?
The latest version, 1.0.2, was released on July 9, 2025 (1 year ago).
Who makes uWebChat?
uWebChat is developed and maintained by uWebChat.
What are the best alternatives to uWebChat?
The most popular alternatives to uWebChat are Tidio (70K+ installs), Smartsupp (20K+ installs) and Crisp (20K+ installs).
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