Tidio – Live Chat & AI Chatbots
Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, generate leads, and increase sales.
Safe pick
Yes — Tidio – Live Chat & AI Chatbots is a safe, well-maintained plugin to use in 2026. It runs on 70K+ sites, is rated 4.7/5 and was last updated 4 weeks ago, and scores 94/100 on our health check.
- Proven at scale on 70K+ active sites
- Loved by users — 4.7/5 from 396 reviews
- Actively developed — last update 4 weeks ago
- Tested with the latest WordPress (7.1)
- Momentum — downloads up 312.3% vs the previous 30 days
How does it stack up?
Side-by-side on installs, updates, ratings & support
Daily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where Tidio stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| chat | #7 |
| chatbot | #6 |
| free live chat | #3 |
| live chat | #2 |
| livechat | #8 |
Version adoption
Share of active sites per release.
Rating breakdown
★★★★★★★★★★ 4.7 from 396 reviews
About Tidio – Live Chat & AI Chatbots
From the official readme · v8.0.1Description
🟦 Tidio – Live Chat for WordPress with AI Chatbots, Customer Support & Sales Tools
Tidio Live Chat is an all-in-one customer support plugin for WordPress that lets you talk to your website visitors in real time. Provide 24/7 live chat support, generate leads, answer FAQs, and increase sales with our powerful AI chatbots and live chat widget.
With Tidio’s Live Chat for WordPress, you can boost customer satisfaction, solve problems instantly, and grow your business with proactive messaging and automation — all from one intuitive dashboard. Plus, with Lyro – Tidio’s AI customer support agent – you can automate up to 70% of inquiries, providing fast, accurate answers 24/7 without human intervention.
💬 Why Use Tidio Live Chat on Your WordPress Website?
✅ Real-Time Live Chat Support: Chat instantly with visitors and customers to solve their issues and answer questions.
✅ Live Chat + AI Automation: Combine traditional live chat with AI-powered chatbots for faster, smarter responses.
✅ Automated Support with Lyro AI: Let Lyro, Tidio’s conversational AI, handle up to 70% of customer inquiries automatically, saving time and improving response speed.
✅ Boost Conversions with Proactive Chat: Start live chat conversations when visitors need help — recover abandoned carts and offer discounts in real-time.
✅ Mobile-Friendly Live Chat Widget: Fully responsive live chat widget that looks and works great on desktop, tablet, and mobile devices.
✅ Multichannel Live Chat Plugin: Manage conversations from Live Chat, Facebook Messenger, Instagram, and Email in one inbox.
🚀 Top Features of Tidio WordPress Live Chat Plugin
🟢 Live Chat Widget Customization – Match the live chat to your website branding and user experience.
🟢 AI Chatbot (Lyro) – Resolve up to 70% of customer questions instantly with our advanced conversational AI.
🟢 WooCommerce Live Chat Integration – View visitor carts, order history, and send product cards directly in chat.
🟢 Chatbot Templates & Visual Builder – Use drag-and-drop tools to build custom chatbots or choose from dozens of prebuilt templates.
🟢 Live Visitor Tracking – See who is online and start live chat conversations based on behavior or location.
🟢 Departments & Agent Routing – Route live chat messages to the right team instantly.
🟢 Smart Popups – Trigger proactive live chat messages based on user actions.
🌍 Multi-Language Live Chat for Global Support
Tidio’s live chat widget supports 6 languages: English, German, French, Spanish, Italian, and Portuguese. Deliver a personalized live chat experience to users in their native language automatically.
📱 Live Chat on Mobile & Desktop Apps
Download the Tidio mobile app for iOS and Android to respond to live chat messages wherever you are. Stay connected with your customers anytime, anywhere.
🛒 Live Chat for eCommerce
Whether you run a WooCommerce store or a service website, Tidio’s Live Chat for WordPress helps you:
- Engage visitors in real time
- Recommend products and upsell with product cards
- Recover abandoned carts through chatbot campaigns
- Convert passive users into paying customers with live support
🔐 Reliable, Fast, Secure
Tidio is optimized for performance and security. Your Live Chat for WordPress runs smoothly, loads fast, and protects your customer data.
💬 Real-Time Conversations with Website Visitors
Engage visitors the moment they land on your site using a fast, responsive live chat widget. Answer questions, resolve issues, and guide users through their journey in real time — increasing satisfaction and conversion rates instantly.
📱 Mobile-Friendly & Fully Customizable Widget
Tidio’s live chat widget adapts seamlessly to all devices — desktop, tablet, or mobile. Customize colors, greetings, and placement to match your brand and provide a smooth experience across your entire website.
🎯 Proactive Messaging & Visitor Triggers
Don’t wait for visitors to reach out. Set up automated triggers to proactively start live chat conversations based on user behavior — like time on page or exit intent — turning passive browsing into active engagement.
📨 Unified Inbox for Multichannel Support
Tidio acts as a central helpdesk, bringing together messages from live chat, email, Messenger, and Instagram into one simple interface. Manage all customer conversations efficiently without switching tabs or tools.
🧠 Lyro AI – Your 24/7 Support Agent
Let Lyro AI, Tidio’s conversational chatbot, automatically resolve up to 70% of repetitive support queries. It learns from your FAQs, delivers instant answers, and keeps your human team focused on complex cases.
🔧 Built Specifically for WordPress – Seamless Live Chat Integration
Tidio is a native WordPress live chat plugin, built to work flawlessly with your website from the moment you install it. You can set up Tidio in just a few clicks—no coding, no complex configuration. The entire integration process is smooth and intuitive, allowing you to:
- Add the live chat widget to your site automatically
- Manage all chat and chatbot settings directly from your WordPress admin panel
- Use shortcodes and native WordPress tools to display or hide the chat on specific pages
- Sync visitor data and conversations with WordPress user accounts for more personalized support
Whether you’re a beginner or an advanced user, Tidio’s tight integration with WordPress ensures your live chat runs smoothly and feels like a natural part of your site — not an external add-on.
🌟 What Makes Tidio Live Chat the Best?
- Used by over 300,000 websites
- 4.8+ ★ average rating
- Trusted by businesses in 150+ countries
- Seamless installation – set up live chat in under 30 seconds
🆓 Start with Tidio’s Powerful Free Plan
Tidio offers a fully functional free plan that includes everything you need to get started with live chat and AI-powered customer support. With no credit card required, you can:
- Add a customizable live chat widget to your WordPress site
- Chat with unlimited visitors in real time
- Use pre-built chatbot templates for lead generation and support
- Access Lyro AI to automate common questions (limited interactions)
- Manage conversations from live chat, Messenger, Instagram, and email — all in one place
- Download mobile apps and stay connected on the go
Whether you’re running a small business or launching a new online store, Tidio’s free plan gives you the tools to offer high-quality customer support and grow your business — without paying a cent.
✅ Get Started with Tidio Live Chat Today
Installing Tidio Live Chat for WordPress takes just a few clicks. Get started with our free plan and upgrade anytime to access powerful premium features like unlimited AI chatbot responses, automation, and multi-agent support.
Download Tidio Live Chat Plugin and start chatting with your website visitors today!
💰 Pricing
Most of our powerful features are available in the free plan. If you want to test all of them, sign up for a 7-day free trial.
See all available pricing options on our website.
⚙️ Technical Requirements
To run Tidio Plugin for WordPress we recommend your host support:
– OpenSSL (to increase security by encrypting your access tokens)
– cURL
🔥 Hot Features
- CC/BCC for tickets
- Filters for new Lyro Knowledge tab
- Historical conversations as data source
- Sort direction in Smart Views tickets
- First person perspective styling
Installation
Tidio WordPress chat plugin installation:
- Log into your WordPress admin dashboard.
- Go to “Plugins” using the sidebar on the left.
- Click “Add New” and find “Tidio” in the search bar.
- Install the plugin and activate it.
- The live chat icon will appear on the left sidebar of your WP admin panel.
After activating the plugin, create your account and start the product tour. Follow the steps to customize your widget, and you’re ready to chat!
For more detailed instructions, go to the install Tidio on WordPress page
Frequently asked questions
How much does Tidio Live Chat cost?
Tidio offers you a basic version, which is free (no credit card details required). You can also unlock additional premium features for a small price starting from $29/month and test them with a 7-day free trial.
I’ve installed the WordPress chat plugin—what happens next?
Click on the new Tidio live chat icon that appeared on your WP-admin menu on the left. You’ll be able to create your Tidio account connected to the plugin. Finish the initial configuration and you can start using the best live chat plugin for WordPress.
Do I need a Tidio account to use this WordPress live chat plugin?
Yes. Install the plugin, activate it, and create your free Tidio account from your WP admin panel. Alternatively, you can sign up first, install the plugin, click the Tidio icon in your WP panel, and then use your Tidio login credentials. Find out more about the installation process.
Does Tidio offer a free trial?
Yes! Tidio has a free plan but you can also test all the premium features for 7 days.
Will I have to upgrade my account at some point?
Tidio has a free plan (no credit card details required), which you can use for an unlimited time before deciding which premium plan make sense for you.
Do I need to install any additional tools to use the live chat widget?
No. Tidio is a fully-integrated WordPress live chat solution. You can start chatting right after you install the Tidio WP chat plugin and create a free Tidio account.
Can I show or hide the widget only on some pages of my WordPress website?
Yes. You can specify which pages should display the widget. You can also show it only in specific countries or even hide it on mobile devices.
Can I schedule when to display/hide the widget?
Yes. You can schedule your operating hours or show the widget only when you are online. You can also set up automatic responses to be sent on specific days of the week.
Are there any resources I can use to learn more about using Tidio?
Yes. Apart from the tips available inside the tool itself, you can learn more about using Tidio live chat from: Knowledge Base Tidio Blog Case Studies
Can several support agents use the free chat at the same time?
Yes. You can also transfer conversations between an unlimited amount of operators.
Can visitors start chatting without providing their email addresses?
Yes, but you need to switch off the pre-chat survey. By default, Tidio shows a survey that visitors have to fill in before joining a live chat conversation.
Can I check if I missed any messages from my visitors?
Yes. All messages and live chat conversations are grouped and available in your panel. Tidio does not delete conversations. You can remove them permanently and clear the live chat history manually if you need.
Can I add this live chat to my Facebook page?
Yes. You can easily integrate Tidio live chat with FB Messenger. To find out more, read Facebook live chat integration.
Can I integrate Tidio with 3rd party apps?
Yes. You can connect Tidio to popular eCommerce platforms, Google Analytics, marketing apps, or CRM systems. Check the full list of available integrations. You can also connect Tidio with 3,000+ external apps for free using Zapier.
Can I use Tidio in languages other than English?
Tidio offers six language versions: English, French, German, Spanish, Italian, and Portuguese.
Changelog
Initial release.
8.0.1
- Add plugin compatibility with WordPress 7.1
8.0.0
- Add plugin compatibility with WordPress 7.0
- Breaking Change: minimal supported php version is 7.4
7.0.0
- Breaking Change: Async widget loading priority changed from PHP_INT_MAX to 1000 for compatibility with consent management and caching plugins. Use the
tidio_widget_footer_priorityfilter to customize.
6.1.0
- Require read_write scope for WooCommerce integration
6.0.31
- Tested up to WordPress 6.9
6.0.30
- Update plugin icon
Screenshots
For developers
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FAQ
Tidio – Live Chat & AI Chatbots: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Sep 26, 2026
Is Tidio – Live Chat & AI Chatbots free?
Yes. Tidio – Live Chat & AI Chatbots is free to download and use from the official WordPress.org plugin directory.
Is Tidio – Live Chat & AI Chatbots safe to use in 2026?
Yes — Tidio – Live Chat & AI Chatbots is a safe, well-maintained plugin to use in 2026. It runs on 70K+ sites, is rated 4.7/5 and was last updated 4 weeks ago, and scores 94/100 on our health check.
How many websites use Tidio – Live Chat & AI Chatbots?
Tidio – Live Chat & AI Chatbots is active on 70K+ WordPress websites and has been downloaded 3,526,731 times since it launched in April 2014. It was downloaded 52,226 times in the last 30 days.
Does Tidio – Live Chat & AI Chatbots work with WordPress 7.1?
Yes. The developer has tested Tidio – Live Chat & AI Chatbots up to WordPress 7.1.2, the latest release. It requires WordPress 4.7 or newer.
What PHP version does Tidio – Live Chat & AI Chatbots need?
Tidio – Live Chat & AI Chatbots requires PHP 7.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.
When was Tidio – Live Chat & AI Chatbots last updated?
The latest version, 8.0.1, was released on September 1, 2026 (4 weeks ago).
Who makes Tidio – Live Chat & AI Chatbots?
Tidio – Live Chat & AI Chatbots is developed and maintained by Tytus Gołas.
What are the best alternatives to Tidio – Live Chat & AI Chatbots?
The most popular alternatives to Tidio – Live Chat & AI Chatbots are Joinchat (700K+ installs), Floating Chat Widget: Conta… (300K+ installs) and Facebook Chat Plugin (70K+ installs).
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