Support Me
Sometimes you just need some help, and when you’re working privately with support personnel for a plugin or theme, creating temporary admin accounts can be a pain.
Consider an alternative
Support Me shows warning signs in 2026 — compare the alternatives below before installing. It runs on 800+ sites, is rated 5/5 and was last updated 3 years ago, and scores 39/100 on our health check.
- Small user base (800+ active installs)
- No update in 2 years
- Only tested up to WordPress 6.4 (latest is 7.1)
How does it stack up?
Side-by-side on installs, updates, ratings & support
Daily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where Support Me stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| account | >100 |
| support | >100 |
| users | >100 |
Version adoption
Share of active sites per release.
Rating breakdown
★★★★★★★★★★ 5 from 5 reviews
About Support Me
From the official readme · v1.0.6Description
Sometimes you just need some help, and when you’re working privately with support personnel for a plugin or theme, creating temporary admin accounts can be a pain.
Support Me makes creating accounts for support purposes a snap:
- You can set support accounts to expire after a set number of minutes, hours, or days, or even not expire at all.
- Once a support account expires, it is automatically deleted.
- No more making up fake email addresses or dealing with the full user registration process. Just set an expiration, and generate an account.
- You can manage support account sessions just like any other user account.
- Easily see when Support Accounts expire in a new ‘Expires’ column on the Users screen
And don’t worry about Support Accounts overreaching their bounds on your website. All support accounts are granted full admin privileges with the caveat that they can’t create, edit, promote, or delete other users.
Support Me is also fully compatible with debugging plugins such as Debug Bar, ensuring support personnel can help you solve your problems faster so you can get back to work.
Note: Support Me requires a minimum of PHP 5.3 to be running on your web host. Help move plugin developers and WordPress forward into modern PHP by asking your host to upgrade you today.
Contribute to Support Me
This plugin is in active development on GitHub. Pull requests are welcome!
Thank you to our community translators on WordPress.org:
- English (UK) – Gary Jones (@GaryJ)
- French (France) – François-Xavier Bénard (@fxbenard)
- German – Bego Mario Garde (@pixolin)
- German (Formal) – Bego Mario Garde (@pixolin)
- Italian – Paolo Valenti (@wolly)
- Russian – Sergey Biryukov (@SergeyBiryukov)
- Hebrew – Rami Yushuvaev (@ramiy)
- Japanese – Naoko Takano (@nao)
- Nepali – Nilambar Sharma (@rabmalin)
Changelog
1.0.6
- Fix compatibility with 4.8+ (due to the reconfiguration of h1 elements on core admin screens).
- Added additional translator credits for Hebrew, Japanese, and Nepali.
- General i18n improvements – props @ramiy
1.0.5
- Made one complex string more easily translatable.
- Added translator credits to the readme.
1.0.4
- Added translator comments, consolidated similar strings.
1.0.3
- Added Text Domain header to whitelist for translation on .org.
1.0.2
- Tagging mania.
1.0.1
- Fixed issue with adding admin capabilities to the ‘Support Account’ role on activation.
Screenshots
For developers
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Best Support Me alternatives
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FAQ
Support Me: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Sep 27, 2026
Is Support Me free?
Yes. Support Me is free to download and use from the official WordPress.org plugin directory.
Is Support Me safe to use in 2026?
Support Me shows warning signs in 2026 — compare the alternatives below before installing. It runs on 800+ sites, is rated 5/5 and was last updated 3 years ago, and scores 39/100 on our health check.
How many websites use Support Me?
Support Me is active on 800+ WordPress websites and has been downloaded 13,546 times since it launched in July 2016. It was downloaded 118 times in the last 30 days.
Does Support Me work with WordPress 7.1?
Support Me is officially tested up to WordPress 6.4.12, while the latest release is 7.1.2. It may still work, but try it on a staging site first.
What PHP version does Support Me need?
Support Me requires PHP 5.3 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.
When was Support Me last updated?
The latest version, 1.0.6, was released on February 1, 2024 (3 years ago).
Who makes Support Me?
Support Me is developed and maintained by TrustedLogin.
What are the best alternatives to Support Me?
The most popular alternatives to Support Me are Allow Multiple Accounts (9K+ installs), Disable User Login (6K+ installs) and UsersWP – ReCaptcha (3K+ installs).
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