SnapEngage plugin
The easiest way to install SnapEngage Live Chat on your WordPress site! Use it for Sales, Support, or both!
Consider an alternative
SnapEngage plugin shows warning signs in 2026 — compare the alternatives below before installing. It runs on 100+ sites and was last updated 11 years ago, and scores 25/100 on our health check.
- Small user base (100+ active installs)
- Very few reviews so far
- No update in 10 years
- Only tested up to WordPress 4.4 (latest is 7.1)
How does it stack up?
Side-by-side on installs, updates, ratings & support
Daily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where SnapEngage plugin stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| live chat | >100 |
| live chat sales | >100 |
| live chat support | >100 |
Version adoption
Share of active sites per release.
About SnapEngage plugin
From the official readme · v1.0Description
This plugin makes it easy to install and use SnapEngage Live Chat on your WordPress site. Please note: You will need to have an active SnapEngage account to make use of this plugin.
If you’re not already a SnapEngage user, we offer 15-day Free Trials.
Visit our site for more info:
- Sign up for a free 15-day trial. (No credit card required!)
- Learn more about SnapEngage Live Chat and our robust feature set.
- Come chat with us! We’re happy to answer any questions you may have.
Installation
Automatic Installation:
- You can install this plugin directly from your WordPress dashboard’s ‘Plugins’ section.
Manual Installation:
- Unzip contents of this .zip file to your
/wp-content/plugins/directory.
After Installation:
- Activate the plugin through the ‘Plugins’ section in WordPress.
- Go to
Settings >> SnapEngage - Check enable. Type in your SnapEngage Widget ID. Click save.
- Log in to the SnapEngage Web Client.
- Get ready to chat with your visitors!
For more info about using SnapEngage, please see the Getting Started section of our Support Knowledgebase.
Screenshots
For developers
Is this your plugin? Show off the numbers.
Add a live badge to your site, docs or GitHub README. It updates on its own — no account needed.
Best SnapEngage plugin alternatives
All live chat plugins →
FAQ
SnapEngage plugin: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 6, 2026
Is SnapEngage plugin free?
Yes. SnapEngage plugin is free to download and use from the official WordPress.org plugin directory.
Is SnapEngage plugin safe to use in 2026?
SnapEngage plugin shows warning signs in 2026 — compare the alternatives below before installing. It runs on 100+ sites and was last updated 11 years ago, and scores 25/100 on our health check.
How many websites use SnapEngage plugin?
SnapEngage plugin is active on 100+ WordPress websites and has been downloaded 6,189 times since it launched in November 2013. It was downloaded 102 times in the last 30 days.
Does SnapEngage plugin work with WordPress 7.1?
SnapEngage plugin is officially tested up to WordPress 4.4.34, while the latest release is 7.1.2. It may still work, but try it on a staging site first.
When was SnapEngage plugin last updated?
The latest version, 1.0, was released on January 29, 2016 (11 years ago).
Who makes SnapEngage plugin?
SnapEngage plugin is developed and maintained by snapengagewp.
What are the best alternatives to SnapEngage plugin?
The most popular alternatives to SnapEngage plugin are HubSpot All-In-One Marketing (200K+ installs), 3CX Free Live Chat, Calls &… (100K+ installs) and WPZOOM Connect: AI Chat, Cl… (90K+ installs).
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