Nextiva
Let's connect your website & your conversations Manage all conversations and engage with customers with one powerful easy-to-use solution.
Consider an alternative
Nextiva shows warning signs in 2026 — compare the alternatives below before installing. It runs on 30+ sites and was last updated 3 years ago, and scores 24/100 on our health check.
- Small user base (30+ active installs)
- Very few reviews so far
- No update in 2 years
- Only tested up to WordPress 6.4 (latest is 7.1)
How does it stack up?
Side-by-side on installs, updates, ratings & support
Daily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where Nextiva stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| action button | >100 |
| chat | >100 |
| Click to SMS | >100 |
| Click to Text | >100 |
| phone | >100 |
Version adoption
Share of active sites per release.
About Nextiva
From the official readme · v1.0.0Description
AI-powered live chat your customers will love.
Automate up to 90% of your support across channels while reducing support costs by 30%. Deliver human-like, personalized support anytime and every time with AI-powered chatbots. Enable 24/7 self-service for your customers.
Nextiva customers use Live Chat for:
Lead Capture & Demand Generation: Bots can converse with visitors, understand interests, interact like a human, and hand off to a human when necessary.
Sales & Service Automation: Chat can recognize customer intent and automatically route to sales/service/success teams. Bots can even create leads while your team sleeps.
Appointment Scheduling: Chat allows users to independently schedule a sales or service appointment.
Handle FAQ’s: Most live chat inquiries are simple. Answer most frequently asked questions such as:
“What are your hours?”
“How can I book an appointment?”
“When will my package arrive?”
Nextiva Live Chat can be added 30 seconds or less. Get started today!
Nextiva Live Chat
Easily add AI-powered live chat to your website
Deliver Faster Support
Reduce Support Workload
Increase Customer Satisfaction
Installation
- Sign up on nextiva dashboard.
- Click on enable checkbox.
- ConifgId and URL will be provided by nextiva dashboard.
- Click Save and you are good to go.
Frequently asked questions
Who should use this plugin?
Nextiva for WordPress enables your visitors to contact you where they are, how they want. With an all in one conversation platform, small to medium businesses can benefit from all of the features that Nextiva has to offer.
Where to get configid and url?
After signing up to nextiva dashboard go plugin section and select wordpress section you can find your configid and url in that section.
Do i have to change url and config id multiple times ?
No, Once your account is created you will receive your configid and url once and that will work.
What all are required for enabling chat widget?
All three section’s enable checkbox, configid, url all of them are required.
Screenshots
For developers
Is this your plugin? Show off the numbers.
Add a live badge to your site, docs or GitHub README. It updates on its own — no account needed.
Best Nextiva alternatives
All action button plugins →
FAQ
Nextiva: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 4, 2026
Is Nextiva free?
Yes. Nextiva is free to download and use from the official WordPress.org plugin directory.
Is Nextiva safe to use in 2026?
Nextiva shows warning signs in 2026 — compare the alternatives below before installing. It runs on 30+ sites and was last updated 3 years ago, and scores 24/100 on our health check.
How many websites use Nextiva?
Nextiva is active on 30+ WordPress websites and has been downloaded 1,706 times since it launched in March 2024. It was downloaded 136 times in the last 30 days.
Does Nextiva work with WordPress 7.1?
Nextiva is officially tested up to WordPress 6.4.12, while the latest release is 7.1.2. It may still work, but try it on a staging site first.
What PHP version does Nextiva need?
Nextiva requires PHP 7.0 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.
When was Nextiva last updated?
The latest version, 1.0.0, was released on March 4, 2024 (3 years ago).
Who makes Nextiva?
Nextiva is developed and maintained by nextiva.
What are the best alternatives to Nextiva?
The most popular alternatives to Nextiva are Buttonizer (70K+ installs), Sticky Buttons (10K+ installs) and chat-me-now (4K+ installs).
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