MsgSmartly By Digidopt
A Free one-click-to-install Live Chat plugin. No coding skills required. Used by more than 2000 customers on WordPress.
Consider an alternative
MsgSmartly By Digidopt shows warning signs in 2026 — compare the alternatives below before installing. Was last updated 4 years ago, and scores 21/100 on our health check.
- Small user base (<10 active installs)
- Very few reviews so far
- No update in 3 years
- Only tested up to WordPress 6.1 (latest is 7.1)
How does it stack up?
Side-by-side on installs, updates, ratings & support
Daily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where MsgSmartly By Digidopt stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| chat | >100 |
| chatbot | >100 |
| free live chat | >100 |
| live chat | >100 |
| livechat | >100 |
About MsgSmartly By Digidopt
From the official readme · v1.0.0Description
Automate your customers’ communication with artificial intelligence-driven bots and a chat system optimized for conversational marketing.
Save time, increase revenues, and use the software you already know and love.
Here’s how our Live Chat plugin will help you capture more leads and enhance your conversions rates.
Live chat
MsgSmartly allows you to embed a free live chat module on your website and let site visitors chat with you.
Using the plugin, you can easily handle the following WordPress live chat
- Support live chat: answer questions your users might have about your business through live chat.
- Sales live chat: help answer questions your potential customers might have about your products/services through live chat.
- Automated chatbot: create powerful scenario with by connecting the Dialogflow chatbot. Details here.
Real-time notifications
Don’t lose visitors. Actively engage them instead with a complete set of notifications.
The following notification types are available: email, push notifications, desktop notifications, text message notifications, flash notifications, sounds, red counter.
Update the browser tab title each time a new message is received.
Mobile app for Android and iOS
Turn your Android or iOS device into a customer service hub and chat with your users via our innovative progressive web app for Android and iOS.
It’s fast and it works great. The MsgSmartly administration area is a progressive web app that can be installed on Windows and Macs.
It runs like any other software on your computer or and any other app on your mobile device.
Support features
- Support
- Manage Conversations
- Knowledge Base Articles
- Message Editor
- Saved Replies
- Departments
- Notifications
- Real-Time Queue
- Direct Message
- Email Piping
- Omni-Channel
- AI Translations in Real-Time
- AI Smart Reply
- Reports
- Agent Ratings
- Tickets
- Offline Message
- More Features
Chatbot features
- Automated Communication
- Easy to Use
- Ready Templates
- Benefits
- Bot Training
- Rich Messages
- Human Takeover
- Multilingual
- Knowledge Base
- Works with Facebook, Telegram and More
- AI Artificial Intelligence
- Analytics
- Actions
- Dialogflow CX and ES
- More Features
Marketing features
- Popup Message
- Welcome Message
- Follow Up Message
- Subscribe Message
- Newsletter Subscription
- Automations and Triggers
- Multi-Users Direct Message
- WooCommerce
- Chat Bot
- Social Share
- Pro-active Chat
- Rich Messages
Users features
- Registration and Login
- Manage Users and Agents
- Find, Sort and Filter
- Get to Know Your Customers
- AI Language detection
Developers features
- Web API
- JavaScript API
- PHP API
- Use cases
More features
- Mobile App
- Progressive Web App
- WordPress Integration
- Multilingual and RTL
- Privacy Acceptance and GDPR
- Design Customization
- White Label
- Security
- Panel and Full-Screen Chat
- Performance
- Data and Privacy
- Departments
- More Features
Installation
- Register a new account at https://chat.msgsmartly.com/.
- Upload the plugin folder to the
/wp-content/plugins/directory, or install the plugin through the WordPress plugins screen directly. - From the WordPress admin area go to Settings > MsgSmartly and insert the embed code of the chat (get it from https://chat.msgsmartly.com/account/).
- Use the shortcode [msg-tickets] to display the ticket area. Use the shortcode [msg-articles] to display the articles area.
Frequently asked questions
Installation
Register a new account at https://chat.msgsmartly.com/. Upload the plugin folder to the /wp-content/plugins/ directory, or install the plugin through the WordPress plugins screen directly. From the WordPress admin area go to Settings > MsgSmartly and insert the embed code of the chat (get it from https://chat.msgsmartly.com/account/). Use the shortcode [msg-tickets] to display the ticket area. Use the shortcode [msg-articles] to display the articles area.
What is MsgSmartly?
MsgSmartly is a Platfrom by Digidopt that provides a customer messaging platform for small and medium companies to help them scale their customers relationship. Live Chat and the chatbot are two of the main features but not the only ones. Give them a try!
Who should use MsgSmartly Live Chat?
MsgSmartly is perfect for agencies, business owners, small businesses, bloggers, designers, anyone with a WordPress website and wants to use live chat on their website.
Do I need coding skills to use MsgSmartly WordPress plugin?
Not at all. You can create and manage your conversations without any coding using our user-friendly software.
How can I upgrade to paid features?
The MsgSmartly’s paid tiers are built for those who send a large volume of messages. For more details, view our pricing page.
Screenshots
For developers
Is this your plugin? Show off the numbers.
Add a live badge to your site, docs or GitHub README. It updates on its own — no account needed.
Best MsgSmartly By Digidopt alternatives
All chat plugins →
FAQ
MsgSmartly By Digidopt: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 20, 2026
Is MsgSmartly By Digidopt free?
Yes. MsgSmartly By Digidopt is free to download and use from the official WordPress.org plugin directory.
Is MsgSmartly By Digidopt safe to use in 2026?
MsgSmartly By Digidopt shows warning signs in 2026 — compare the alternatives below before installing. Was last updated 4 years ago, and scores 21/100 on our health check.
How many websites use MsgSmartly By Digidopt?
MsgSmartly By Digidopt is active on <10 WordPress websites and has been downloaded 1,697 times since it launched in December 2022. It was downloaded 72 times in the last 30 days.
Does MsgSmartly By Digidopt work with WordPress 7.1?
MsgSmartly By Digidopt is officially tested up to WordPress 6.1.15, while the latest release is 7.1.3. It may still work, but try it on a staging site first.
What PHP version does MsgSmartly By Digidopt need?
MsgSmartly By Digidopt requires PHP 7.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.
When was MsgSmartly By Digidopt last updated?
The latest version, 1.0.0, was released on December 17, 2022 (4 years ago).
Who makes MsgSmartly By Digidopt?
MsgSmartly By Digidopt is developed and maintained by digidopt.
What are the best alternatives to MsgSmartly By Digidopt?
The most popular alternatives to MsgSmartly By Digidopt are Joinchat (700K+ installs), Floating Chat Widget: Conta… (300K+ installs) and Tidio (70K+ installs).
Powered by PageForge
Want thousands of pages that rank like these? Build them in an afternoon.
This directory runs on the same engine as PageForge. Turn any spreadsheet, CSV or API into thousands of fast, SEO-ready WordPress pages — with schema, internal links and AI-written copy baked in.
- CSV, Google Sheets & API data sources
- AI content, schema & internal links per page
- Works with Elementor, Gutenberg, Yoast & Rank Math
- Free on WordPress.org — no credit card
