Mailhilfe Order Note Manager for WooCommerce
Reusable WooCommerce order note templates with placeholders, categories, preview, note type selection, role permissions and HPOS compatibility.
Use with caution
Mailhilfe Order Note Manager fo… works, but test it on a staging site before relying on it in 2026. Was last updated 4 months ago, and scores 49/100 on our health check.
- Small user base (<10 active installs)
- Very few reviews so far
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Side-by-side on installs, updates, ratings & support
Daily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where Mailhilfe Order Note Manage… stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| admin | >100 |
| hpos | >100 |
| order notes | >100 |
| templates | >100 |
| woocommerce | >100 |
About Mailhilfe Order Note Manager for WooCom…
From the official readme · v2.0.19Description
- Conditional templates by order status, payment method, shipping method, country and order total
- Central note, usage and WooCommerce email processing history
- Personal favorites and recently used templates per administrator
- Test-order preview inside the template editor
- Diagnostics page for WooCommerce, HPOS, email and cache status
- Developer hooks and filters for placeholders, content, conditions, history and diagnostics
Built-in help is available in English, German, Spanish, French, Italian, Hindi, Russian, Brazilian Portuguese, Simplified Chinese, Japanese, Dutch, Polish, Turkish, Persian, Vietnamese and Czech directly inside the WordPress admin area.
Mailhilfe Order Note Manager for WooCommerce helps shop administrators and shop managers add consistent internal or customer-facing WooCommerce order notes from reusable templates.
Features:
- Create, edit and delete note templates.
- Select templates directly in WooCommerce orders.
- Choose internal note or customer note.
- Automatically add an internal timestamp log when a customer note is created from a template.
- Organize templates with categories.
- Use many placeholders for order data, customer data, billing/shipping details, totals, items and shop information.
- Preview notes with replaced placeholders before adding them.
- Edit the replaced preview text before saving it as an order note.
- Mark frequently used templates as favorites.
- Search/filter templates directly inside the order screen.
- Sort templates with drag-and-drop in the template list.
- Import and export templates as JSON.
- Install practical demo templates.
- Track a usage counter for each template.
- Role capabilities for managing and using templates.
- HPOS compatible.
- Fully translatable with an included POT file and bundled translations for German, formal German, Spanish, French, Italian, Hindi, Russian, Brazilian Portuguese, Simplified Chinese, Japanese, Dutch, Polish, Turkish, Persian, Vietnamese and Czech.
- WordPress.org-oriented security: nonces, capability checks, escaping and sanitization.
Available placeholders include:
- Order data:
{order_id},{order_number},{order_status},{order_date},{order_time},{date},{paid_date},{completed_date} - Customer data:
{customer},{customer_id},{customer_first_name},{customer_last_name},{customer_note} - Billing data:
{billing_email},{billing_phone},{billing_company},{billing_address},{billing_city},{billing_postcode},{billing_country} - Shipping data:
{shipping_first_name},{shipping_last_name},{shipping_company},{shipping_address},{shipping_city},{shipping_postcode},{shipping_country},{shipping_method} - Payment and totals:
{payment_method},{payment_method_id},{order_total},{order_subtotal},{shipping_total},{discount_total},{tax_total},{currency},{currency_symbol} - Items and shop:
{item_count},{items},{site_name},{admin_email},{current_date},{current_time},{current_user}
Installation
- Upload the plugin folder to
/wp-content/plugins/or install the ZIP file through the WordPress admin area. - Activate the plugin in WordPress.
- Open the new left admin menu item Mailhilfe Order Notes.
- Create your first template or install the demo templates from Mailhilfe Order Notes > Template Import/Export.
- Open a WooCommerce order and select the template in the “Mailhilfe Order Note Manager” box.
Frequently asked questions
What does Mailhilfe Order Note Manager for WooCommerce do?
Mailhilfe Order Note Manager for WooCommerce lets you create reusable note templates for WooCommerce orders. Instead of typing the same internal notes or customer notes again and again, you can select a prepared template directly inside the order screen, preview it with real order data and add it to the order.
Where do I manage the templates?
After activation, open the left admin menu item Mailhilfe Order Notes. There you can create, edit, delete, categorize, favorite and sort your templates. Import/export tools and the plugin help are available as submenu pages.
Where can I use a template in WooCommerce?
Open a WooCommerce order in the WordPress admin area. The plugin adds an Mailhilfe Order Note Manager box where you can choose a template, preview the replaced placeholders and add the note to the order.
What is the difference between an internal note and a customer note?
An internal note is intended for shop staff only. A customer note is customer-visible in WooCommerce and may trigger a customer note email notification depending on your WooCommerce email settings. Review the editable preview and selected note type carefully before adding a customer note.
Are customer notes automatically emailed to customers?
WooCommerce can send email notifications for customer notes. Whether an email is actually sent depends on your WooCommerce email configuration and any other email-related plugins in your shop. Always review the preview before adding a customer note.
Can I format template texts?
Yes. Template content can be edited with the WordPress editor. You can use common formatting such as paragraphs, bold text, italic text, lists and links. The plugin sanitizes template content with WordPress-safe HTML handling before saving or importing it.
Which placeholders are supported?
The plugin supports placeholders for order data, customer data, billing and shipping data, payment methods, totals, items and shop information. Examples include {order_number}, {customer}, {billing_email}, {shipping_method}, {payment_method}, {order_total}, {items}, {site_name} and {current_user}. A placeholder overview is shown in the template editor.
Can I see the final note before saving it?
Yes. The order screen includes a preview that replaces placeholders with data from the current WooCommerce order. This helps you check names, totals, shipping method, payment method and customer-visible text before the note is added.
What happens if a placeholder has no value?
If order data is not available, the placeholder is replaced with an empty value or a suitable fallback. For example, a paid date can only be shown if the order has actually been paid.
Can I organize templates into categories?
Yes. Templates support categories. Categories are useful when you have many templates, for example shipping, payment, returns, customer service or internal processing.
What are favorites used for?
Favorites help you keep frequently used templates easy to find. Favorite templates are highlighted in the admin list and can be shown more prominently in the order selection.
Is there a search function?
Yes. You can search or filter templates in the WooCommerce order screen so that staff can quickly find the right note template.
Can templates be sorted manually?
Yes. The template list supports drag-and-drop sorting. The order is saved by AJAX and protected with nonce and capability checks.
Can I import and export templates?
Yes. Open Mailhilfe Order Notes > Template Import/Export to export templates as JSON or import a JSON export file. This is useful for backups, staging sites and moving templates to another shop.
What is included in the JSON export?
The JSON export contains published templates with title, content, note type, categories, favorite status, sort order and usage counter data.
Does the plugin include demo templates?
Yes. The plugin includes practical demo templates. They are installed automatically when no templates exist yet and can also be installed manually from Mailhilfe Order Notes > Template Import/Export. Demo templates are created in the active admin language where supported.
Are demo templates available in multiple languages?
Yes. Demo templates are available for all bundled plugin languages. If the site or user locale is a supported variant, the plugin uses the closest matching bundled language.
Which roles can use the plugin?
Administrators and shop managers receive the capabilities manage_mh_order_note_templates and use_mh_order_note_templates on activation. These capabilities control template management and template usage.
Can I give access to other roles?
Yes. The plugin uses WordPress capabilities, so additional roles can be granted access with a role/capability management plugin or custom code. The relevant capabilities are manage_mh_order_note_templates and use_mh_order_note_templates.
Is the plugin HPOS compatible?
Yes. The plugin declares compatibility with WooCommerce High-Performance Order Storage and uses WooCommerce order APIs instead of direct order table queries.
Changelog
2.0.19
- Added a complete Czech (cs_CZ) translation for the interface, built-in help, FAQ and demo templates.
- Added Czech locale fallback handling, template-language selection and a Czech repository guide.
- Updated all release and translation metadata for version 2.0.19.
- Marked the Czech catalog for additional native-speaker review before submission to translate.wordpress.org.
2.0.18
- Added a complete Vietnamese (vi) translation for the interface, built-in help, FAQ and demo templates.
- Added Vietnamese locale fallback handling and a Vietnamese repository guide.
- Updated all release and translation metadata for version 2.0.18.
- Marked the Vietnamese catalog for additional native-speaker review before submission to translate.wordpress.org.
2.0.17
- Added a complete Persian (fa_IR) translation for the interface, built-in help, FAQ and demo templates.
- Added Persian locale fallback handling, template-language selection and a Persian repository guide.
- Improved RTL presentation for help lists and technical placeholder examples.
- Updated all release and translation metadata for version 2.0.17.
- Marked the Persian catalog for additional native-speaker review before submission to translate.wordpress.org.
2.0.16
- Added a complete Turkish (tr_TR) translation for the interface, built-in help, FAQ and demo templates.
- Added Turkish locale fallback handling and a Turkish repository guide.
- Updated all release and translation metadata for version 2.0.16.
- Marked the Turkish catalog for additional native-speaker review before submission to translate.wordpress.org.
2.0.15
- Added a complete Polish (pl_PL) translation for the interface, built-in help, FAQ and demo templates.
- Added Polish locale fallback handling and a Polish repository guide.
- Updated all release and translation metadata for version 2.0.15.
2.0.14
- Added a complete Dutch (nl_NL) translation for the interface, built-in help, FAQ and demo templates.
- Added Dutch locale fallback handling and a Dutch template-language option.
- Updated all release and translation metadata for version 2.0.14.
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FAQ
Mailhilfe Order Note Manager for Wo…: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 18, 2026
Is Mailhilfe Order Note Manager fo… free?
Yes. Mailhilfe Order Note Manager fo… is free to download and use from the official WordPress.org plugin directory.
Is Mailhilfe Order Note Manager fo… safe to use in 2026?
Mailhilfe Order Note Manager fo… works, but test it on a staging site before relying on it in 2026. Was last updated 4 months ago, and scores 49/100 on our health check.
How many websites use Mailhilfe Order Note Manager fo…?
Mailhilfe Order Note Manager fo… is active on <10 WordPress websites and has been downloaded 264 times since it launched in June 2026. It was downloaded 60 times in the last 30 days.
Does Mailhilfe Order Note Manager fo… work with WordPress 7.1?
Mailhilfe Order Note Manager fo… is officially tested up to WordPress 7.0.7, while the latest release is 7.1.3. It may still work, but try it on a staging site first.
What PHP version does Mailhilfe Order Note Manager fo… need?
Mailhilfe Order Note Manager fo… requires PHP 7.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.
When was Mailhilfe Order Note Manager fo… last updated?
The latest version, 2.0.19, was released on June 23, 2026 (4 months ago).
Who makes Mailhilfe Order Note Manager fo…?
Mailhilfe Order Note Manager fo… is developed and maintained by Mailhilfe.
What are the best alternatives to Mailhilfe Order Note Manager fo…?
The most popular alternatives to Mailhilfe Order Note Manager fo… are Loginizer (1M+ installs), Redux Framework (900K+ installs) and Admin Menu Editor (300K+ installs).
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