Chatbot by gripspace
Build no-code chat widgets with a scenario builder and show them by page, timing and device. Connect grip space to deliver and measure chatbots.
Solid choice
Chatbot by gripspace is a solid plugin choice in 2026, with a few things worth checking first. Was last updated 3 weeks ago, and scores 64/100 on our health check.
- Actively developed β last update 3 weeks ago
- Tested with the latest WordPress (7.1)
- Small user base (<10 active installs)
- Very few reviews so far
How does it stack up?
Side-by-side on installs, updates, ratings & support
Daily downloads
Download spikes usually follow a new release β each site that auto-updates counts as a download.
Rankings
Where Chatbot by gripspace stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| chat | >100 |
| chatbot | >100 |
| conversation | >100 |
| lead generation | >100 |
| widget | >100 |
About Chatbot by gripspace
From the official readme Β· v1.0.20Description
Grip Chatbot lets you build no-code chat widgets with a visual scenario builder (messages, choice buttons, text input, lead-capture forms and link buttons) and display them on your site by page URL, timing (immediately / on scroll / after a stay / on exit intent) and device. Chatbots work on their own β no account required. Form submissions are stored in WordPress. When you connect the external service grip space, linked chatbots are delivered and measured (views, opens, answers, conversions) through grip, and higher plans can target chatbots by region.
- Build chat scenarios without writing code, using a visual builder.
- Step types: message, choice buttons (branching), text input, lead form, link button.
- Appearance: launcher bubble (color, size, position, greeting, pulse, badge, entrance), chat window, avatar (none / site logo / uploaded image).
- Display rules: page URL (exact or prefix), timing, display period.
- Works standalone. Connect grip space (optional) to deliver and measure linked chatbots.
- Data is sent to grip space only for chatbots you explicitly link, and only when access measurement is enabled.
Site owners should appropriately describe the handling of visitor personal data (including entrustment to the service below) in their own privacy policy.
Developed and maintained by WapLab β WordPress development, theme coding and plugin development.
External services
This plugin relies on the following third-party/external services. No visitor data is sent unless the relevant feature is used.
grip space (chatbot delivery, measurement and account service)
grip space is the service this plugin connects to for account creation, chatbot delivery and measurement. It is provided by ibis studio K.K. The API endpoints are https://n246.grip.space/api/v1 (account, chatbot delivery and measurement) and https://api-db.grip.website/api (public industry master list used for region/industry targeting).
- On sign-up / connect (when you register or link an account from the admin): the company name, email address, phone number you enter, and your site URL are sent to grip space to create or link the account.
- When editing targeting in the admin: the plugin fetches the industry master list from
https://api-db.grip.website/api/industries.json. This is a read-only request for a public reference list; no personal or visitor data is sent. - When you link a chatbot to grip (opt-in, per chatbot): the chatbot’s scenario and display rules are uploaded to grip space so it can be delivered through the grip measurement tag. For a linked AI Q&A chatbot, the reference PDF files you uploaded are also sent to grip space so grip can answer visitor questions grounded on them.
- When access measurement is enabled (off by default; it turns on automatically when you link a chatbot): the inserted measurement tag (
ma_tool.js) sends visitor access data (page views, referrer, user agent, IP-derived company/region) to grip space, where it is stored and used to deliver and measure linked chatbots.
Terms of Service: https://wp-coding.jp/terms β Privacy Policy: https://wp-coding.jp/privacypolicy
Google Gemini API (AI Q&A answering, optional)
Used only for the AI Q&A step and only when you add your own Gemini API key under Settings β AI features. It is provided by Google LLC. The API endpoint is https://generativelanguage.googleapis.com.
- When a visitor asks a question in an unlinked AI Q&A chatbot (opt-in; requires your own API key and at least one reference PDF): the visitor’s question and the reference PDF content you uploaded are sent to the Gemini API to generate an answer grounded on those PDFs. Answers for grip-linked chatbots are handled by grip space instead (see above), not by this direct Gemini call.
Terms of Service: https://ai.google.dev/gemini-api/terms β Privacy Policy: https://policies.google.com/privacy
Third-party libraries
This plugin bundles the following open-source library (official distribution build), used only in the admin:
- Chart.js (MIT License) β report charts. https://github.com/chartjs/Chart.js
Installation
- Upload and activate the plugin.
- Open the “Grip Chatbot” menu in the WordPress admin.
- Create a chatbot from “Chatbots” β “Add New”, pick a template and edit the scenario, appearance and rules, then publish it. Chatbots are delivered by the plugin itself; a grip space account is not required.
- (Optional) To deliver and measure a chatbot through grip space, connect from the “Settings” screen and link the chatbot. When you link a chatbot, access measurement turns on automatically.
Frequently asked questions
Do I need a grip space account to show a chatbot?
No. Chatbots are created and displayed by the plugin itself and work without any account. A grip space connection is only needed if you want grip to deliver and measure linked chatbots or to target by region.
Where are form submissions stored?
For standalone (unlinked) chatbots, lead-form submissions are stored in WordPress and shown on the βLeadsβ screen. For linked chatbots, submissions are handled by grip space.
Does it work with any theme?
Yes. The chat widget is added via the standard wp_footer hook and the styles/scripts are enqueued, so it works with standard themes that call wp_footer().
What happens to my data when I delete the plugin?
Disconnecting before deletion revokes the grip space token. On uninstall, the plugin only removes its transient cache; your chatbots, leads and connection settings are kept.
Changelog
1.0.20
- Links: the plugin page, author page, terms of service and privacy policy now point to https://wp-coding.jp (WapLab), where the WordPress development service that publishes this plugin now lives. The previous URLs on grip.website only redirected. Links to the grip space service itself now point to https://marketing-labo.jp. No functional change.
1.0.19
- Renamed the plugin to “Chatbot by gripspace” so it reads as what it is (a chatbot plugin) in the plugin directory and in the plugins list. The slug, settings, scenarios and leads are unchanged.
1.0.17
- Compatibility: tested with WordPress 7.1. The 7.1 changes do not affect this plugin: it registers no blocks and no metaboxes (so the now always-iframed post editor is not involved), it does not use the deprecated
@wordpress/componentsprops or the@wordpress/reusable-blockspackage, and it loads no jQuery UI (updated to 1.14.2 in 7.1). Its admin assets are enqueued only on its own screens.
1.0.16
- Security: the public REST endpoints (log / lead / qa) now verify a REST nonce (in addition to the existing per-IP rate limiting and question-length cap) to reduce cross-site and automated abuse.
- Security: scenario/rule data received on save (both the editor save and the “create from template” action) is now recursively sanitized before it is stored.
- Enqueue: the small inline style on the chatbots list screen is now added via
wp_add_inline_style()instead of a raw<style>tag. - i18n: removed
load_plugin_textdomain()(WordPress loads translations automatically since 4.6) and removed the bundled translation files so translations are served from translate.wordpress.org. - Docs: documented the
api-db.grip.websiteindustry-master endpoint under “External services”.
1.0.15
- Security: uploaded AI Q&A reference PDFs (in
wp-content/uploads/grip-chatbot/) are now protected from direct web access with an.htaccessdeny rule and an index file. The PDFs are read server-side only (locally for AI answers, or via grip when linked), so this does not affect delivery. The protection is applied on activation and on each upload. - Display rules: a chatbot with no display URL set is no longer shown on every page. As in the main app, a URL rule is required for a chatbot to appear; to show it site-wide, add a prefix-match rule on your site root. This fixes chatbots unexpectedly appearing on all pages.
1.0.14
- AI Q&A + grip linking: when you link an AI Q&A chatbot to grip, its reference PDFs are now uploaded to grip space so grip answers visitor questions grounded on the same PDFs (matching the standalone behaviour). The new data flow is documented under “External services”.
- AI Q&A: added a “Max answers” setting (matching the main app). After the AI has answered that many times, the chat shows the CTA (message + button) instead of another input, so you can guide visitors to a contact page. The CTA is also used as a fallback when AI answers are unavailable.
- AI Q&A: the visitor’s question box is now a multi-line text area (Enter to send, Shift+Enter for a new line), matching the main app.
- Editor: the Publish control in the chatbot editor is now a toggle switch, consistent with the other settings.
For developers
Is this your plugin? Show off the numbers.
Add a live badge to your site, docs or GitHub README. It updates on its own β no account needed.
Best Chatbot by gripspace alternatives
All chat plugins β
FAQ
Chatbot by gripspace: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org Β· checked Oct 3, 2026
Is Chatbot by gripspace free?
Yes. Chatbot by gripspace is free to download and use from the official WordPress.org plugin directory.
Is Chatbot by gripspace safe to use in 2026?
Chatbot by gripspace is a solid plugin choice in 2026, with a few things worth checking first. Was last updated 3 weeks ago, and scores 64/100 on our health check.
How many websites use Chatbot by gripspace?
Chatbot by gripspace is active on <10 WordPress websites and has been downloaded 345 times since it launched in July 2026. It was downloaded 137 times in the last 30 days.
Does Chatbot by gripspace work with WordPress 7.1?
Yes. The developer has tested Chatbot by gripspace up to WordPress 7.1.2, the latest release. It requires WordPress 5.8 or newer.
What PHP version does Chatbot by gripspace need?
Chatbot by gripspace requires PHP 7.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.
When was Chatbot by gripspace last updated?
The latest version, 1.0.20, was released on September 9, 2026 (3 weeks ago).
Who makes Chatbot by gripspace?
Chatbot by gripspace is developed and maintained by ibis studio k.k..
What are the best alternatives to Chatbot by gripspace?
The most popular alternatives to Chatbot by gripspace are Joinchat (700K+ installs), Floating Chat Widget: Conta⦠(300K+ installs) and Tidio (70K+ installs).
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