FROGED
FROGED is a robust platform designed to improve customer onboarding, provide proactive customer support and increase retention.
Consider an alternative
FROGED shows warning signs in 2026 — compare the alternatives below before installing. It runs on 20+ sites, is rated 5/5 and was last updated 4 years ago, and scores 31/100 on our health check.
- Small user base (20+ active installs)
- Very few reviews so far
- No update in 4 years
- Only tested up to WordPress 6.0 (latest is 7.1)
How does it stack up?
Side-by-side on installs, updates, ratings & supportDaily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where FROGED stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| chat | >100 |
| communication | >100 |
| Froged | #1 |
| live chat | >100 |
Version adoption
Share of active sites per release.
Rating breakdown
★★★★★★★★★★ 5 from 2 reviews
About FROGED
From the official readme · v1.1.1Description
FROGED is the easiest way to understand, communicate and engage your customers.
Based on their interaction with your product, you will discover what’s most important to each user, provide proactive customer support, increase product adoption, build effective email and retargeting campaigns resulting in better MRR.
Features
DYNAMIC LIVE CHAT
Simple and intuitive chat software to communicate with your Customers/Users, offer them a knowledge base and show your recent updates.
PRODUCT FLOWS
Improve product adoption, retarget dormant users or create A/B testing with FROGED’s product flows. Designed based on user interaction, product flows can guide customers to take actions you prefer them to take all while creating a truly personalized customer experience.
KNOWLEDGE BASE
Provide educational articles that walk your customers through your product and its features. Keep it simple with FROGED’s perfectly integrated chat and widget for fast and nimble customer support.
AUTOMATED IN-APP MESSAGES
Send your customers personalized automated messages, based on their behavior and events within your product.
BEHAVIORAL EMAILS
Ensure users receive content that is relevant and actionable for both your and their needs. With FROGED you can create personalized email campaigns based on customer interaction. Analyze and compare campaigns to send the right information to the right client, at the right time. Retarget dormant clients to reduce churn.
TRACKING & ANALYTICS
Analyze what happens inside your platform. Make data-driven decisions to improve your metrics by tracking the relevant events to your business.
OMNICHANNEL COMMUNICATION
With over 2K+ integrations, your agents can keep all customer conversations in one place – improving customer experience while reducing customer support tickets. And it’s secure! Ask us about how our encryption standards differ from the rest.
CUSTOMER SEGMENTATION
All the data you need from your customers in an intuitive Data Warehouse. You can filter and create segments to quickly find your users.
WHY FROGED?
FROGED allows brands access to their entire customer lifecycle: Onboarding, Engagement, and Proactive Customer Support. By connecting the dots within the customer journey brands can personalize the customer experience at every touch point increasing overall MRR and retention.
- Proactive Customer Support
- Improve Onboarding
- Reduce Support Tickets
- Easy to use
- Increase engagement
USAGE/SETUP*
- Create an account at FROGED.com
- Download and install the plugin
- Paste your Workspace ID in the WordPress plugin, you will find it here: WORKSPACE
- Enable the plugin
- Create your first campaigns and customize your widget to fit your brand needs
*Takes 5 minutes (or less)
STILL CURIOUS?
Not sure how FROGED can increase your MRR? Contact us here: Support
Installation
- Upload Options:
- Upload the folder to the directory * / wp-content / plugins / * via FTP.
- Upload the complete ZIP file via * Add-ons -> Add new -> Upload * in the Administration Panel of your WordPress installation.
- Search ** Froged ** in the search engine available in * Plugins -> Add new * and press the * Install now * button.
- Activate the plugin through the * Add-ons * menu in the WordPress Administration Panel.
- Configure the plugin within * Settings -> Froged *.
- That’s it!
Frequently asked questions
Is FROGED Free?
FROGED has a 100% free plan. Review all of our plans and transparent pricing here: Pricing
Who uses FROGED?
SaaS businesses looking for product feedback and key insights on user behavior. Customer Success teams focused on better onboarding that creates stickiness and great CX Marketers looking to send targeted email campaigns and messages to the right users. Product Managers who want insights via NPS or usage analytics so they can continue to improve their product Customer Support teams looking for versatile omnichannel solutions to talk to users instantly CTOs looking for innovative, adaptable and scalable technology that can grow with their company
Is my customers’ data safe?
Absolutely, it’s in safe hands with us. We adhere to strict data security and privacy standards, including compliance with the General Data Protection Regulation (GDPR). We commit to keeping your customers’ data safe and confidential. We will never give it away to third parties. We also go the extra mile with end to end encryption.
Can I import my contacts from other tools?
Yes, take advantage of your database to store and organize them on our platform. You can do it quickly, reliably and easily.
Changelog
1.0.0
- First release
1.0.1
- Rename SLUG to WORKSPACE ID
1.0.2
- Performance improvements
1.0.3
- Performance improvements
1.0.4
- Performance improvements
1.0.5
- Performance improvements
For developers
Is this your plugin? Show off the numbers.
Add a live badge to your site, docs or GitHub README. It updates on its own — no account needed.
Best FROGED alternatives
All chat plugins →FAQ
FROGED: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 2, 2026
Is FROGED free?
Yes. FROGED is free to download and use from the official WordPress.org plugin directory.
Is FROGED safe to use in 2026?
FROGED shows warning signs in 2026 — compare the alternatives below before installing. It runs on 20+ sites, is rated 5/5 and was last updated 4 years ago, and scores 31/100 on our health check.
How many websites use FROGED?
FROGED is active on 20+ WordPress websites and has been downloaded 5,813 times since it launched in December 2019. It was downloaded 60 times in the last 30 days.
Does FROGED work with WordPress 7.1?
FROGED is officially tested up to WordPress 6.0.16, while the latest release is 7.1.2. It may still work, but try it on a staging site first.
When was FROGED last updated?
The latest version, 1.1.1, was released on May 6, 2022 (4 years ago).
Who makes FROGED?
FROGED is developed and maintained by frogedtech.
What are the best alternatives to FROGED?
The most popular alternatives to FROGED are Joinchat (700K+ installs), Floating Chat Widget: Conta… (300K+ installs) and Tidio (70K+ installs).
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