Chatgen
ChatGen is the best plugin for hybrid Chat (Live Chat + custom bot) on your site.
Consider an alternative
Chatgen shows warning signs in 2026 — compare the alternatives below before installing. It runs on 10+ sites, is rated 4.8/5 and was last updated 6 years ago, and scores 34/100 on our health check.
- Small user base (10+ active installs)
- No update in 6 years
- Only tested up to WordPress 5.5 (latest is 7.1)
How does it stack up?
Side-by-side on installs, updates, ratings & support
Daily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where Chatgen stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| chat | >100 |
| chatbot | >100 |
| Chatgen | #1 |
| communication | >100 |
| live chat | >100 |
Version adoption
Share of active sites per release.
Rating breakdown
★★★★★★★★★★ 4.8 from 10 reviews
About Chatgen
From the official readme · v3.0.1Description
ChatGen Overview
For detailed overview, kindly check our blog article here
Over 5000+ businesses use ChatGen, Live Chat app with custom bots to convert most of the site visitors to leads.
Get Chatgen on your WordPress site to engage your visitors.
- Build a custom bot to qualify or answer basic questions before routing it to the agent
- Stay connected with your visitors anywhere from your Desktop or Mobiles
- Rich Live chat features like Add participants, Saved Replies, Add lead custom attributes, labels, etc
- Extract as much information as possible about the lead ad visitors
- Integrate all your data into popular CRMs like Salesforce, Hubspot, etc. within a minute
- Manage your business hours
- You can create a bot for business hours and for offline hours
- Extensive reports for analysis
- Theme customization
- Automated meet schedules
- Use smart booking option to select based on the click/ option the visitor selects
- Intelligent routing to agents based on the click
- Use our Omni channel platform and and engage your customers on different social media platform like facebook, whatsapp etc
- Use the rating nodes to get the feedback for your products/services in a conversational way
- Control the visibility of your flow not only as per business hours but also depending on the pages of your website
- Engage with your customers not only on your website but also on other marketing platforms
Installation
Server Requirements: PHP4 or PHP5.
WordPress versions: WordPress 3.4 and up.
Note: You will need a free Chatgen account : Create one for free here!.
Step-by-step Guide:
- Install plugin from WordPress directory and activate it.
- Under settings section, click on Chatgen to add your Chatgen embed code.
- Customize the chat widget to your preference.
- Finally, make full use of our Dashboard to manage your chat widget.
Screenshots
For developers
Is this your plugin? Show off the numbers.
Add a live badge to your site, docs or GitHub README. It updates on its own — no account needed.
Best Chatgen alternatives
All chat plugins →
FAQ
Chatgen: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 2, 2026
Is Chatgen free?
Yes. Chatgen is free to download and use from the official WordPress.org plugin directory.
Is Chatgen safe to use in 2026?
Chatgen shows warning signs in 2026 — compare the alternatives below before installing. It runs on 10+ sites, is rated 4.8/5 and was last updated 6 years ago, and scores 34/100 on our health check.
How many websites use Chatgen?
Chatgen is active on 10+ WordPress websites and has been downloaded 4,874 times since it launched in December 2019. It was downloaded 190 times in the last 30 days.
Does Chatgen work with WordPress 7.1?
Chatgen is officially tested up to WordPress 5.5.0, while the latest release is 7.1.2. It may still work, but try it on a staging site first.
What PHP version does Chatgen need?
Chatgen requires PHP 5.6 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.
When was Chatgen last updated?
The latest version, 3.0.1, was released on September 10, 2020 (6 years ago).
Who makes Chatgen?
Chatgen is developed and maintained by sambaandsiva.
What are the best alternatives to Chatgen?
The most popular alternatives to Chatgen are Joinchat (700K+ installs), Floating Chat Widget: Conta… (300K+ installs) and Tidio (70K+ installs).
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