6rsh Messaging and Automation
Free WhatsApp abandoned cart recovery for WooCommerce, plus WhatsApp order notifications, order tracking, an AI agent and a chat widget.
Solid choice
6rsh Messaging and Automation is a solid plugin choice in 2026, with a few things worth checking first. Is rated 5/5 and was last updated 1 week ago, and scores 71/100 on our health check.
- Actively developed — last update 1 week ago
- Tested with the latest WordPress (7.1)
- Small user base (<10 active installs)
- Very few reviews so far
How does it stack up?
Side-by-side on installs, updates, ratings & support
Daily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where 6rsh Messaging and Automati… stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| abandoned cart | >100 |
| cart recovery | >100 |
| order notification | >100 |
| order tracking | >100 |
| woocommerce | >100 |
Rating breakdown
★★★★★★★★★★ 5 from 2 reviews
About 6rsh Messaging and Automation
From the official readme · v1.8.6Description
Free WhatsApp abandoned cart recovery for WooCommerce — on the one channel your customers actually open. 6rsh captures the shopper’s phone at checkout, guests included and behind an opt-in you control, then sends a WhatsApp cart reminder carrying a one-click link that restores the cart. WhatsApp cart recovery is free on every plan, including the Free tier, forever. No trial, no card, no upgrade prompt standing between you and a recovered sale.
Free cart recovery is the on-ramp to a complete WhatsApp for WooCommerce toolkit. The same plugin sends WhatsApp order notifications on every WooCommerce order status change, syncs WooCommerce order tracking — courier, tracking number, tracking link and ship date — into WhatsApp replies, and feeds an AI customer support agent that answers “where is my order?” on WhatsApp with live data from your store, day or night. A storefront WhatsApp chat widget puts a conversation one tap away.
Built for GCC e-commerce. 6rsh is designed first for stores in the UAE, Saudi Arabia and the wider Gulf, where WhatsApp is how customers buy, ask questions and chase a delivery. The admin screens are bilingual English/Arabic, the storefront widget is fully Arabic RTL ready, and phone numbers are normalized for AE, SA, EG, KW, QA, BH, OM and JO — so a right-to-left WooCommerce store looks right without a single line of CSS.
Under the hood it connects your store to the WhatsApp Business Platform (WhatsApp Business API) through the 6rsh service, so you get WhatsApp sending without ever touching a Meta dashboard yourself.
Email cart recovery lands in a promotions tab. A WhatsApp message gets opened in minutes. That difference is the whole product.
Why WhatsApp for your WooCommerce store
- It gets opened. WhatsApp messages are read within minutes, while abandoned cart emails sit unopened in a promotions tab. Order confirmations and shipping updates actually get seen.
- It reaches guests. Most abandoned carts belong to shoppers who never made an account. A phone number captured at checkout reaches them; a mistyped email does not.
- It answers by itself. A WhatsApp AI assistant deflects repetitive “where is my order?” questions around the clock, using live WooCommerce data rather than a canned reply.
- It starts conversations. One tap on the WhatsApp chat widget turns a hesitant visitor into a customer you are talking to.
- It is where the Gulf already shops. In the UAE, Saudi Arabia and across the GCC, WhatsApp is the default storefront for questions, negotiation and support.
What you get
- WhatsApp abandoned cart recovery — free on every plan. Capture the shopper’s phone at checkout (guests included, behind an opt-in checkbox you control) and send a WhatsApp cart reminder with a one-click link that rebuilds the cart exactly as they left it. Recovery is cancelled automatically the moment the order is placed. Sends count against your plan’s normal message quota — the feature itself is never gated.
- Guest checkout capture. Live phone (and optional email) capture as the customer types at checkout, before the order is ever placed, so you can recover guest carts and not just logged-in ones. REST-based and WAF-safe.
- WhatsApp order notifications. Send a message automatically when an order is placed, processing, on-hold, completed, cancelled, refunded or failed. Map an approved template to each WooCommerce status in a table, with per-order variables for order number, status, total, currency and customer name.
- WooCommerce order tracking sync. Order snapshots — status, courier, tracking number, tracking link and ship date — are synced to 6rsh so WhatsApp tracking answers are always current. Works with WooCommerce Shipment Tracking, Advanced Shipment Tracking (AST) and AfterShip.
- AI customer support for WooCommerce, on WhatsApp. The 6rsh AI agent replies to WhatsApp messages, looks up their order and shares tracking automatically. The conversational AI runs on the 6rsh service; this plugin is what keeps it fed with live, accurate store data.
- Storefront WhatsApp chat widget. A floating WhatsApp chat button with a greeting tooltip, configurable position and colour, right-to-left ready for Arabic storefronts.
- WhatsApp marketing follow-ups. Schedule up to two post-order WhatsApp follow-ups — a review request a week after delivery, for example — from your approved marketing templates. Cancelled automatically if the order is refunded or cancelled.
- Smart phone normalization. Numbers are validated and normalized to E.164 (Gulf, North African, UK, US and EU formats) before anything is stored or sent, so messages do not bounce.
- Activity log with CSV export. Every send is logged with its delivery status, filterable, and exportable to CSV.
- Bilingual and translation-ready. Admin screens render in English or Arabic from your WordPress locale, and the plugin ships a .pot file with full RTL styling.
How this differs from email cart recovery
Most WooCommerce stores already run abandoned cart emails. They are not competing for the same attention:
- Where it lands. A recovery email lands in a promotions or updates tab beside a hundred others. A WhatsApp message lands in the same thread as the customer’s family and their courier.
- When it is read. Email recovery is read hours later, if at all. WhatsApp is typically opened within minutes — which matters, because cart intent decays fast.
- Who you can reach. Email recovery needs an email address, which guests often mistype or fake. This plugin captures a phone number live at checkout, validates it to E.164, and discards it if it is not a real number.
- What the customer does next. An email asks the customer to find your site again. The recovery message carries a one-click link that restores the exact cart, on the device already in their hand.
- What it costs. Email recovery is cheap but ignored. WhatsApp costs per conversation but converts — and with 6rsh the recovery feature itself costs nothing on any plan.
- They work together. This plugin does not replace your email flow. Run both: email for the long tail, WhatsApp for the first few hours when the cart is still warm.
How it works
- Create a free account at 6rsh.com and get your API key.
- Install this plugin and paste the key into the setup wizard.
- The wizard auto-matches your approved WhatsApp message templates to WooCommerce order events.
- Turn on WhatsApp abandoned cart recovery and choose your reminder delay.
- Done. WhatsApp reminders and order notifications fire automatically from then on.
Built for compliance
- The plugin talks to your site over the WordPress REST API (
/wp-json/6rsh/v1/) for all storefront and checkout traffic (admin screens useadmin-ajax.php), so it works alongside WAFs and security plugins. - Abandoned cart capture is gated behind a checkout opt-in you control, and a phone number is used only to deliver the messages you configured.
- Invalid numbers are discarded rather than stored.
You need a free 6rsh.com account and an API key. This plugin is not affiliated with, endorsed by, or an official product of WhatsApp, Instagram, Facebook or Meta. All trademarks are the property of their respective owners.
بالعربية: 6rsh (طرش) لمتاجر ووكومرس
طرش إضافة مجانية لمتاجر ووكومرس تستعيد السلات المتروكة عبر واتساب — القناة التي يفتحها عملاؤك فعلاً. عند صفحة الدفع تلتقط الإضافة رقم هاتف المتسوق، بما في ذلك الزوار الذين يشترون دون تسجيل حساب، وذلك بعد موافقة صريحة تتحكم أنت في نصها وفي ظهورها من الأصل. ثم تُرسل تذكيراً يحمل رابطاً واحداً يعيد بناء السلة كما تركها المشتري تماماً، ويُلغى التذكير تلقائياً بمجرد إتمام الطلب.
استرجاع السلات المتروكة مجاني في كل الباقات، بما فيها الباقة المجانية، بلا فترة تجريبية ولا بطاقة ائتمان.
وإلى جانب الاسترجاع تمنحك الإضافة:
- إشعارات الطلبات على واتساب عند كل تغيّر في حالة الطلب — قيد التنفيذ، مكتمل، ملغى، مسترجع أو فاشل — مع ربط كل حالة بقالب رسائل معتمد.
- مزامنة تتبّع الشحنة: شركة الشحن ورقم التتبع ورابط التتبع وتاريخ الشحن، لتبقى الإجابة محدّثة دائماً.
- مساعد ذكاء اصطناعي يرد على سؤال «أين طلبي؟» ببيانات حيّة من متجرك على مدار الساعة.
- أيقونة محادثة عائمة في واجهة المتجر، جاهزة للاتجاه من اليمين إلى اليسار.
شاشات الإدارة تظهر بالعربية تلقائياً متى كانت لغة ووردبريس عربية، والأرقام تُضبَط بصيغة E.164 لدول الخليج ومصر والأردن والمغرب العربي، فلا تُرفض الرسالة بسبب صيغة رقم خاطئة.
طرش منتج من الدادة للتجارة المستقبلية، دبي، الإمارات العربية المتحدة. الإضافة ليست تابعة لواتساب أو إنستغرام أو ميتا ولا معتمدة منها.
External Service
This plugin connects your WooCommerce store to 6rsh.com, a third-party SaaS operated by 6rsh, a product of Aldadah Future Trading (Dubai, United Arab Emirates), to deliver messages over the WhatsApp Business Platform. The plugin will not function without a free 6rsh.com account and an API key. It is not affiliated with, endorsed by, or an official product of WhatsApp, Instagram, Facebook or Meta.
What the plugin sends to 6rsh.com, and when:
- On connect: the API key you enter and your site URL are sent to 6rsh.com to validate the key and link your account.
- On a WooCommerce order status change (placed, processing, completed, etc.): the order data needed to build the message — order number, status, total, currency, and the customer’s name and phone number — is sent to 6rsh.com so it can deliver the corresponding WhatsApp message.
- At checkout, if Abandoned Cart Recovery is enabled and the shopper opts in: the cart contents, cart total, and the customer’s phone number (and optionally email) are sent to 6rsh.com so a recovery reminder can be sent later.
- Periodically: order snapshots (including any courier/tracking details) may be sent so the 6rsh assistant can answer customer order-status questions.
No message is sent without your configuration, and a customer’s phone number is used only to deliver the messages you set up. Phone numbers that cannot be normalized to a valid international number are discarded rather than stored. The floating chat widget loads locally and only opens a messaging link when a visitor clicks it.
Your use of the 6rsh.com service is governed by:
- Terms of Service: https://www.6rsh.com/terms
- Privacy Policy: https://www.6rsh.com/privacy
Installation
- Install the plugin from the WordPress Plugins → Add New screen, or upload the files to
/wp-content/plugins/6rsh-messaging-notifications/. - Activate it through the Plugins menu. You are redirected to the setup wizard automatically.
- Create a free account at 6rsh.com and copy your API key.
- Paste the key into the wizard and let it match your approved message templates to WooCommerce order events.
- Open the Abandoned Cart tab, switch recovery on, and set your reminder delay.
Frequently asked questions
How do I recover abandoned carts on WhatsApp?
Install this plugin, connect it to a free 6rsh account, and turn on abandoned cart recovery. At checkout the plugin captures the shopper’s phone number behind an opt-in checkbox, and when the cart is abandoned it sends a WhatsApp reminder containing a one-click link that restores the exact cart. If the order is completed first, the reminder is cancelled automatically.
Is abandoned cart recovery really free?
Yes. Cart recovery is included on every 6rsh plan, including the Free tier, with no trial period and no card required. There is no locked screen and no upgrade prompt in the way. The individual WhatsApp messages are sent through your own approved templates and count against your plan’s normal message quota, but the recovery feature itself is never gated.
How is this different from abandoned cart emails?
Reach and timing. A recovery email lands in a promotions tab and is read hours later, if at all. A message lands in the thread the customer already checks, and is typically opened within minutes — while the cart is still warm. Email also needs a valid email address; this plugin captures and validates a phone number live at checkout, before the order exists.
Does this work with Arabic and RTL WooCommerce stores?
Yes, and it was built for them. The admin screens render in Arabic automatically when your WordPress locale is Arabic, the storefront chat widget is fully right-to-left, and the plugin ships a .pot file for other languages. Phone numbers are normalized for Gulf, Egyptian, Jordanian and North African formats, so an Arabic-first store needs no custom CSS or code.
Do I need a WhatsApp Business API account?
You need a WhatsApp Business Platform sender, which you connect through your free 6rsh account rather than setting up yourself. 6rsh handles the platform connection, number verification and message template approval on your behalf. This plugin never talks to Meta directly — it talks only to 6rsh, which is what actually delivers the message.
Is there a free plan?
Yes. The 6rsh Free plan costs nothing, includes one connected number, 500 contacts and a monthly allowance of AI replies, and it includes abandoned cart recovery in full. Paid plans add more numbers and contacts, unlimited simultaneous order notifications, a full team inbox, broadcast campaigns and higher AI limits. You never have to upgrade to keep recovering carts.
Does it work with guest checkout?
Yes, and that is the point of it. Most abandoned carts belong to shoppers who never created an account. The plugin captures the phone number as the guest types it at checkout — before any order is placed — validates it, and stores it only if the shopper ticked the opt-in. The recovery link then restores that guest’s cart.
Do I need a 6rsh account to use this plugin?
Yes. The plugin is the WooCommerce side of the 6rsh service: it collects order, cart and tracking data and hands it to 6rsh, which sends the messages and runs the AI agent. Create a free account at 6rsh.com, copy the API key into the setup wizard, and the plugin does the rest. The plugin does nothing on its own.
How do I send WooCommerce order notifications on WhatsApp?
Open the Notifications tab, and you get a table of WooCommerce order statuses — placed, processing, on-hold, completed, cancelled, refunded and failed. Switch on the statuses you want and map each one to an approved message template. The setup wizard tries to match your templates to the right events automatically, so most stores only confirm the suggestions.
Can customers track their WooCommerce order over WhatsApp?
Yes. The plugin syncs each order’s courier, tracking number, tracking link and ship date to 6rsh whenever they change, including edits made days after the order. It reads WooCommerce Shipment Tracking, Advanced Shipment Tracking and AfterShip. The AI agent then answers tracking questions with the current carrier and number rather than a stale snapshot.
Can an AI agent answer “where is my order?” for my store?
Yes. Because the plugin keeps order status and tracking details synced to 6rsh, the AI agent can look up the customer’s order from their phone number and reply with the real status, carrier and tracking link, around the clock. The AI itself runs on the 6rsh service; this plugin’s job is keeping it supplied with accurate live store data.
Which countries and phone formats are supported?
Any country where the WhatsApp Business Platform is available. Numbers are validated and normalized to E.164 before storage, with explicit handling for AE, SA, EG, KW, QA, BH, OM, JO, MA, DZ, TN, GB, US, DE and FR among others. Numbers that cannot be normalized to a valid international format are discarded rather than stored or sent.
Does it conflict with other abandoned cart plugins?
It detects them rather than fighting them. If the CartRevival plugin is active it automatically hands cart recovery over and pauses its own cart sync, so no shopper is messaged twice, while order notifications, follow-ups and the chat widget keep running. A toggle lets you reverse that and keep 6rsh in charge of carts instead.
Will it work without WooCommerce?
The storefront chat widget will still load and work on any WordPress site. Everything else — abandoned cart recovery, order notifications, order tracking sync and the AI agent’s order lookups — depends on WooCommerce order and cart data, and requires WooCommerce 7.0 or later. Without WooCommerce those features simply stay inactive rather than erroring.
Why do I see “403 Forbidden” or “WordPress security is blocking the connection” during setup?
A security plugin or server WAF is blocking the WordPress REST API. This plugin’s storefront and connection traffic uses REST routes under /wp-json/6rsh/v1/. In Wordfence, go to Tools → Firewall and allow that path. In Cloudflare, add a WAF Allow rule for it. On managed hosts, ask support to permit authenticated POST requests to /wp-json/ on your own domain.
Changelog
Translation and compatibility polish on top of 1.8.5's left/right Web Chat position. Safe to update.
1.8.6
- IMPROVED: the Getting Started checklist, the “no WhatsApp account” notice and
the Web Chat setup messages are now translated (English and Arabic). - IMPROVED: admin save and error messages are translatable.
- CHANGED: the Web Chat loader and the billing notice script are printed with
WordPress’s inline-script API, so security plugins that add a CSP nonce to
scripts now cover them too.
1.8.5
- NEW: choose where the Web Chat button sits — Automatic (right, mirrored to the
left on Arabic pages), Right or Left. The position option used to appear only
for the WhatsApp button. - FIXED: the Web Chat widget now honours the position saved in your 6rsh
dashboard too; before, it always used the page direction. - FIXED: the setup checklist marks the chat widget done when Web Chat is on.
- FIXED: the WhatsApp button’s Enable toggle and the Widget mode choice now stay
in sync. - FIXED: custom template variables containing apostrophes were saved with a
stray backslash. - FIXED: invalid 4- and 5-digit colours are no longer accepted for the button.
1.8.4
- FIXED: in the Web Chat widget the message log could grow past the panel after a
few messages and push the composer — and the send button — out of sight. The
log now scrolls inside the panel on every screen size. - FIXED: on phones the full-screen widget now follows the visible viewport, so the
composer stays above the on-screen keyboard and under the notch/home bar, and
the message field no longer triggers the iOS zoom-jump on focus.
1.8.3
- CHANGED: the plugin is now called “6rsh Messaging and Automation”. Same plugin,
same settings, same connection — the name simply reflects what it does beyond
notifications: cart recovery, an AI agent and automated replies. Nothing to
reconnect or reconfigure.
1.8.2
- FIXED: a Web Chat conversation stayed open like a WhatsApp one. A website chat
now ends a few minutes after the visitor leaves the page, instead of sitting
open for 24 hours behind a browser nobody is looking at. - NEW: the widget tells 6rsh when the shopper closes the tab, so the chat closes
straight away rather than waiting to time out. - FIXED: website visitors are no longer filed in your contact list. An anonymous
chat is a conversation, not a customer you collected — the contact appears the
moment the visitor gives a name, email or phone number. - CHANGED: an unidentified visitor is now shown by IP address (“Visitor
203.0.113.9”) instead of a list of identical “Website visitor” rows. - FIXED: the widget script is version-stamped, so widget updates reach your
shoppers instead of being held back by a cached copy.
1.8.1
- FIXED: the Web Chat settings never saved. The fields were on the page but
nothing was wired to them, and the server had no branch for them either, so the
tab reported success and stored nothing. - FIXED: the WhatsApp button tab had vanished from the settings screen. Its link
was missing a closing quote, so the browser swallowed the tab into the one
before it. - NEW: Web Chat sets itself up. Your store is already connected to 6rsh, so it
now fetches its own widget key and authorises its own domain — no 32-character
key to copy across by hand. You can still enter one manually under “Advanced”
if you run several widgets. - CHANGED: “Web Chat” and “Chat Widget” are now one Widget tab with a single
choice: Web Chat, WhatsApp button, or off. Picking one turns the other off, so
two buttons can no longer overlap in the corner of your store. - FIXED: settings that fail to save now say so. They used to fail silently.
Screenshots
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FAQ
6rsh Messaging and Automation: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 3, 2026
Is 6rsh Messaging and Automation free?
Yes. 6rsh Messaging and Automation is free to download and use from the official WordPress.org plugin directory.
Is 6rsh Messaging and Automation safe to use in 2026?
6rsh Messaging and Automation is a solid plugin choice in 2026, with a few things worth checking first. Is rated 5/5 and was last updated 1 week ago, and scores 71/100 on our health check.
How many websites use 6rsh Messaging and Automation?
6rsh Messaging and Automation is active on <10 WordPress websites and has been downloaded 832 times since it launched in June 2026. It was downloaded 324 times in the last 30 days.
Does 6rsh Messaging and Automation work with WordPress 7.1?
Yes. The developer has tested 6rsh Messaging and Automation up to WordPress 7.1.2, the latest release. It requires WordPress 6.0 or newer.
What PHP version does 6rsh Messaging and Automation need?
6rsh Messaging and Automation requires PHP 8.0 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.
When was 6rsh Messaging and Automation last updated?
The latest version, 1.8.6, was released on September 24, 2026 (1 week ago).
Who makes 6rsh Messaging and Automation?
6rsh Messaging and Automation is developed and maintained by 6rsh.
What are the best alternatives to 6rsh Messaging and Automation?
The most popular alternatives to 6rsh Messaging and Automation are Booster for WooCommerce (30K+ installs), MWB HubSpot for WooCommerce (6K+ installs) and ActiveCampaign for WooComme… (5K+ installs).
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