Head-to-head · October 2026
Pure Chat vs Live Chat by User.com
Pure Chat comes out ahead, winning 6 of 7 head-to-head checks against Live Chat by User.com.
Pure Chat – Live Chat & More!
Pure Chat is a Live Chat plugin for WordPress. It offers unlimited chats. All chat widget customizations…
Live Chat by User.com
Add a fast, easy, and free Live Chat on any website! With Live Chat by User.com you can easily start…
| Metric | Pure Chat | Live Chat by User.com |
|---|---|---|
| Active installs | 3K+ | 100+ |
| Downloads (30 days) | 510 | 117 |
| Download trend | +12.1% | +30% |
| Rating | 4.1/5 | 5/5 |
| Reviews | 45 | 2 |
| Health score | 44/100 | 32/100 |
| Last updated | 2 years ago | 2 years ago |
| Tested up to | WP 6.7.9 | WP 6.6.9 |
| Support resolved | — | — |
| Requires PHP | 5.3.0+ | Any |
| First released | Sep 2014 | Mar 2016 |
Daily downloads, last 90 days
Pure ChatLive Chat by User.com
Choose Pure Chat if…
You care most about active installs, downloads (30 days) and reviews.
- No update in over a year
- Only tested up to WordPress 6.7 (latest is 7.1)
Choose Live Chat by User.com if…
You care most about download trend.
- Small user base (100+ active installs)
- Very few reviews so far
- No update in 2 years
- Only tested up to WordPress 6.6 (latest is 7.1)
Both compete in: live chat WordPress chat
FAQ
Pure Chat vs Live Chat by User.com: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 5, 2026
Which is better, Pure Chat or Live Chat by User.com?
Pure Chat comes out ahead, winning 6 of 7 head-to-head checks against Live Chat by User.com. Choose Pure Chat if you care most about active installs, downloads (30 days) and reviews. Choose Live Chat by User.com if you care most about download trend.
Is Pure Chat more popular than Live Chat by User.com?
Pure Chat is the more popular of the two with 3K+ active installs, compared with 100+ for Live Chat by User.com.
Can I use Pure Chat and Live Chat by User.com together?
Both plugins cover live chat and WordPress chat, so most sites only need one. Running two plugins that do the same job can cause conflicts and slow your site down — pick the one that fits best and remove the other.
Are Pure Chat and Live Chat by User.com free?
Yes. Both are free to download from the official WordPress.org plugin directory. Either may also offer paid upgrades from its developer.
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