Head-to-head · October 2026
Nifty Desk vs UVdesk Free Helpdesk
UVdesk Free Helpdesk comes out ahead, winning 5 of 6 head-to-head checks against Nifty Desk.
Nifty Desk
The easiest to use Help Desk & Support Ticket plugin. Create a support help desk quickly and easily with…
UVdesk Free Helpdesk
Uvdesk is a omni channel helpdesk for providing quick assistance to customers through diverse horizontal…
| Metric | Nifty Desk | UVdesk Free Helpdesk |
|---|---|---|
| Active installs | 10+ | 10+ |
| Downloads (30 days) | 91 | 62 |
| Download trend | +40% | +47.6% |
| Rating | 5/5 | 3.7/5 |
| Reviews | 1 | 3 |
| Health score | 30/100 | 41/100 |
| Last updated | 10 years ago | 10 months ago |
| Tested up to | WP 4.7.37 | WP 6.9.9 |
| Support resolved | — | — |
| Requires PHP | Any | 7.4+ |
| First released | Nov 2016 | Feb 2017 |
Daily downloads, last 90 days
Nifty DeskUVdesk Free Helpdesk
Choose Nifty Desk if…
You care most about downloads (30 days).
- Small user base (10+ active installs)
- Very few reviews so far
- No update in 9 years
- Only tested up to WordPress 4.7 (latest is 7.1)
Choose UVdesk Free Helpdesk if…
You care most about download trend, reviews and health score.
- Small user base (10+ active installs)
- Very few reviews so far
- Only tested up to WordPress 6.9 (latest is 7.1)
Both compete in: support tickets
FAQ
Nifty Desk vs UVdesk Free Helpdesk: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 6, 2026
Which is better, Nifty Desk or UVdesk Free Helpdesk?
UVdesk Free Helpdesk comes out ahead, winning 5 of 6 head-to-head checks against Nifty Desk. Choose Nifty Desk if you care most about downloads (30 days). Choose UVdesk Free Helpdesk if you care most about download trend, reviews and health score.
Is Nifty Desk more popular than UVdesk Free Helpdesk?
Nifty Desk is the more popular of the two with 10+ active installs, compared with 10+ for UVdesk Free Helpdesk.
Can I use Nifty Desk and UVdesk Free Helpdesk together?
Both plugins cover support tickets, so most sites only need one. Running two plugins that do the same job can cause conflicts and slow your site down — pick the one that fits best and remove the other.
Are Nifty Desk and UVdesk Free Helpdesk free?
Yes. Both are free to download from the official WordPress.org plugin directory. Either may also offer paid upgrades from its developer.
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