Head-to-head · October 2026
Direct Chat Inquiry by XD vs Tidio
Tidio comes out ahead, winning 5 of 7 head-to-head checks against Direct Chat Inquiry by XD.
Direct Chat Inquiry by XD
Direct Chat Inquiry by XD adds a professional WhatsApp inquiry button to your WooCommerce product pages…
Tidio – Live Chat & AI Chatbots
🟦 Tidio – Live Chat for WordPress with AI Chatbots, Customer Support & Sales Tools
| Metric | Direct Chat Inquiry by XD | Tidio |
|---|---|---|
| Active installs | 10+ | 70K+ |
| Downloads (30 days) | 89 | 27.2K |
| Download trend | +134.2% | -28.3% |
| Rating | — | 4.7/5 |
| Reviews | 0 | 396 |
| Health score | 61/100 | 90/100 |
| Last updated | 6 days ago | 1 month ago |
| Tested up to | WP 7.0.6 | WP 7.1.2 |
| Support resolved | — | 100% |
| Requires PHP | 7.2+ | 7.4+ |
| First released | Jul 2025 | Apr 2014 |
Daily downloads, last 90 days
Direct Chat Inquiry by…Tidio
Choose Direct Chat Inquiry by XD if…
You care most about download trend and last updated.
- Actively developed — last update 6 days ago
- Small user base (10+ active installs)
- Very few reviews so far
Choose Tidio if…
You care most about active installs, downloads (30 days) and reviews.
- Proven at scale on 70K+ active sites
- Loved by users — 4.7/5 from 396 reviews
- Tested with the latest WordPress (7.1)
Both compete in: chat
FAQ
Direct Chat Inquiry by XD vs Tidio: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 3, 2026
Which is better, Direct Chat Inquiry by XD or Tidio?
Tidio comes out ahead, winning 5 of 7 head-to-head checks against Direct Chat Inquiry by XD. Choose Direct Chat Inquiry by XD if you care most about download trend and last updated. Choose Tidio if you care most about active installs, downloads (30 days) and reviews.
Is Direct Chat Inquiry by XD more popular than Tidio?
Tidio is the more popular of the two with 70K+ active installs, compared with 10+ for Direct Chat Inquiry by XD.
Can I use Direct Chat Inquiry by XD and Tidio together?
Both plugins cover chat, so most sites only need one. Running two plugins that do the same job can cause conflicts and slow your site down — pick the one that fits best and remove the other.
Are Direct Chat Inquiry by XD and Tidio free?
Yes. Both are free to download from the official WordPress.org plugin directory. Either may also offer paid upgrades from its developer.
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