Head-to-head · October 2026
Awesome Support vs UVdesk Free Helpdesk
Awesome Support comes out ahead, winning 7 of 7 head-to-head checks against UVdesk Free Helpdesk.
UVdesk Free Helpdesk
Uvdesk is a omni channel helpdesk for providing quick assistance to customers through diverse horizontal…
| Metric | Awesome Support | UVdesk Free Helpdesk |
|---|---|---|
| Active installs | 6K+ | 10+ |
| Downloads (30 days) | 5.6K | 62 |
| Download trend | +63.2% | +47.6% |
| Rating | 3.5/5 | 3.7/5 |
| Reviews | 194 | 3 |
| Health score | 86/100 | 41/100 |
| Last updated | 7 days ago | 10 months ago |
| Tested up to | WP 7.1.2 | WP 6.9.9 |
| Support resolved | 100% | — |
| Requires PHP | 7.4+ | 7.4+ |
| First released | Dec 2014 | Feb 2017 |
Daily downloads, last 90 days
Awesome SupportUVdesk Free Helpdesk
Choose Awesome Support if…
You care most about active installs, downloads (30 days) and download trend.
- Actively developed — last update 7 days ago
- Tested with the latest WordPress (7.1)
- Momentum — downloads up 63.2% vs the previous 30 days
Choose UVdesk Free Helpdesk if…
You prefer its feature set and workflow — it holds its own on the fundamentals.
- Small user base (10+ active installs)
- Very few reviews so far
- Only tested up to WordPress 6.9 (latest is 7.1)
Both compete in: helpdesk
FAQ
Awesome Support vs UVdesk Free Helpdesk: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 6, 2026
Which is better, Awesome Support or UVdesk Free Helpdesk?
Awesome Support comes out ahead, winning 7 of 7 head-to-head checks against UVdesk Free Helpdesk. Choose Awesome Support if you care most about active installs, downloads (30 days) and download trend.
Is Awesome Support more popular than UVdesk Free Helpdesk?
Awesome Support is the more popular of the two with 6K+ active installs, compared with 10+ for UVdesk Free Helpdesk.
Can I use Awesome Support and UVdesk Free Helpdesk together?
Both plugins cover helpdesk, so most sites only need one. Running two plugins that do the same job can cause conflicts and slow your site down — pick the one that fits best and remove the other.
Are Awesome Support and UVdesk Free Helpdesk free?
Yes. Both are free to download from the official WordPress.org plugin directory. Either may also offer paid upgrades from its developer.
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