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Head-to-head · October 2026

AJAX Manufactory vs Support Ticket System

AJAX Manufactory comes out ahead, winning 6 of 7 head-to-head checks against Support Ticket System.

Our pick AJAX Manufactory

AJAX Manufactory

Whenever you plan to begin developing applications on WordPress using AJAX technology, you have to solve a…

6wins
37
VS
Support Ticket System

Support Ticket System

The idea was it to create a Ticket System completely for the Front-End, and that’s the result! This plugin…

1wins
29
MetricAJAX ManufactorySupport Ticket System
Active installs 100+ 10+
Downloads (30 days) 105 54
Download trend +15.4% +42.1%
Rating 5/5 4.5/5
Reviews 5 4
Health score 37/100 29/100
Last updated 7 years ago 10 years ago
Tested up to WP 5.2.28 WP 4.7.37
Support resolved — —
Requires PHP Any Any
First released Sep 2015 Sep 2015

Daily downloads, last 90 days

AJAX ManufactorySupport Ticket System

246Jul 3Aug 16Sep 30

Choose AJAX Manufactory if…

You care most about active installs, downloads (30 days) and reviews.

  • Small user base (100+ active installs)
  • No update in 7 years
  • Only tested up to WordPress 5.2 (latest is 7.1)
Full AJAX Manufactory report →

Choose Support Ticket System if…

You care most about download trend.

  • Small user base (10+ active installs)
  • Very few reviews so far
  • No update in 9 years
  • Only tested up to WordPress 4.7 (latest is 7.1)
Full Support Ticket Syst… report →

Both compete in: request

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FAQ

AJAX Manufactory vs Support Ticket System: quick answers

Straight answers, pulled from live WordPress.org data.

Live data from WordPress.org · checked Oct 1, 2026

Which is better, AJAX Manufactory or Support Ticket System?

AJAX Manufactory comes out ahead, winning 6 of 7 head-to-head checks against Support Ticket System. Choose AJAX Manufactory if you care most about active installs, downloads (30 days) and reviews. Choose Support Ticket System if you care most about download trend.

Is AJAX Manufactory more popular than Support Ticket System?

AJAX Manufactory is the more popular of the two with 100+ active installs, compared with 10+ for Support Ticket System.

Can I use AJAX Manufactory and Support Ticket System together?

Both plugins cover request, so most sites only need one. Running two plugins that do the same job can cause conflicts and slow your site down — pick the one that fits best and remove the other.

Are AJAX Manufactory and Support Ticket System free?

Yes. Both are free to download from the official WordPress.org plugin directory. Either may also offer paid upgrades from its developer.

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