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WATI Chat and Notification icon
Actively maintained Tested up to 6.7.10 #2 in abandoned

WATI Chat and Notification

Recover your lost revenue by sending automatic cart abandonment messages on WhatsApp. Send transaction related updates on WhatsApp.

Active installs600+100+ tier
Downloads · 30d705▲ 3.4× vs prev. 30d
Rating1/51 reviews
Health score36/100At risk
All-time downloads13.1KSince Feb 2021
Support resolved0 / 10% in last 2 months
RequiresWP 4.4PHP 5.6+
Downloads · 7d116▼ -70.3% week over week
Our verdict

Consider an alternative

WATI Chat and Notification shows warning signs in 2026 — compare the alternatives below before installing. It runs on 600+ sites, is rated 1/5 and was last updated 2 weeks ago, and scores 36/100 on our health check.

  • Actively developed — last update 2 weeks ago
  • Momentum — downloads up 238.9% vs the previous 30 days
  • Small user base (600+ active installs)
  • Very few reviews so far
  • Only tested up to WordPress 6.7 (latest is 7.1)

How does it stack up?

Side-by-side on installs, updates, ratings & support

Daily downloads

4795143Jul 22Sep 4Oct 19
Yesterday26
Daily average (1y)7
Peak day191Oct 7, 2026
Last 12 months2.7K

Download spikes usually follow a new release — each site that auto-updates counts as a download.

Rankings

Where WATI Chat and Notification stands today

WordPress.org search rankings

Live position in the plugin search, top 100
KeywordPositionCompeting pluginsCategory
abandoned >100 1,259 Best abandoned plugins →
cart recovery >100 713 Best cart recovery plugins →
whatsapp >100 2,050 Best whatsapp plugins →
woocommerce >100 10,000 Best woocommerce plugins →

Version adoption

Share of active sites per release.

  • 1.1100.0%

Rating breakdown

★★★★★★★★★★ 1 from 1 reviews

  • 5★0.00%
  • 4★0.00%
  • 3★0.00%
  • 2★0.00%
  • 1★100.0%

About WATI Chat and Notification

From the official readme · v1.1.8

Description

Stop worrying about losing customers and trying to send them manual emails for their abandoned carts. Stop using emails which only have 5% to 20% open rate and switch to WATI’s new WooCommerce Plugin to send WhatsApp messages for abandoned cart recoveries and all types of transaction alerts.

You might not know the reason why carts are getting abandoned and even after so many emails no user is returning back, however now you can easily send WhatsApp messages which has an open rate of more than 90%.

Install and get this plugin with absolutely no coding and free of cost.

How does it really work?

The WooCommerce plugin captures the phone number entered at the checkout page, and saves the cart as it is.

It then uses that number entered to send WhatsApp message templates as required. The Message looks very personalised and also has a link to click on.

Unique Features

This plugin is not only for your cart abandonment recovery messages but also has a lot more.

Some of the really cool features are:

  • Customised Message – Send a customised message to every customer with their cart link and their name and you could add more details.
  • Shipping Alerts – Not only cart abandoned recovery messages but also shipping alerts or order confirmation and more.
  • Analytics – Have a whole new page of statistics on how many messages are read and sent, track your messages with WATI.
  • Pre-set Templates – Choose from templates that are already there for you and you have to just put them in place to make it a perfect message
  • Set The Time – You can easily set the trigger time for your messages to be sent, suppose you want to send your messages 5 minutes after the customer has left the checkout page, you can easily do that.

Applying for WhatsApp Official APIs

To apply for WhatsApp Official APIs, you must have the below details –

  • WhatsApp Phone Number (Should not have a WhatsApp account, this number is non transferable). If you want to delete the WhatsApp account with your number, follow these steps.
  • Business Display Name (Should have clear relationship with Business). To know about Display Name Guide, please click here
  • Verified Facebook Business Manager ID (should be verified by uploading business documents). If you do not have a Facebook Business, please create by clicking here.

To verify your Facebook Business, please follow these steps
Once you have these details, you must submit these details to a WhatsApp Business Solution Provider (BSP) such as WATI. To apply with WATI, you can apply using this link.

About WATI

WATI is a product of Clare.AI and is WhatsApp’s Official API Partner. The WATI Platform currently allows you to create a WhatsApp Chatbot without coding. You can use the drag and drop chatbot builder or create a chatbot using keywords through WATI. To know more about WATI, visit the official website.

Installation

  1. Upload WATI-Chat-And-Notification.zip to the /wp-content/plugins/ directory
  2. Activate the plugin through the ‘Plugins’ menu in WordPress

Changelog

Fixes the WooCommerce HPOS incompatibility warning.

Version 1.0.0 – Monday, 07th Dec 2020

  • Initial Release

Version 1.1.0 – Tuesday, 20th Apr 2021

  • Fix bugs in webhook

Version 1.1.1 – Friday, 28th May 2021

  • Add plugin related endpoint to whitelist

Version 1.1.2 – Friday, 28th May 2021

  • Fix tracking code

Version 1.1.3 – Wednesday, 23rd Aug 2023

  • Fix minor bugs

Version 1.1.4 – Wednesday, 01st Jan 2025

  • Update Wati domains to MT domains

Full changelog on WordPress.org →

Screenshots

A Fully Customisable Chat Button
A Fully Customisable Chat Button
Follow Up with all your past customers
Follow Up with all your past customers
Keep Track Of Your Store
Keep Track Of Your Store
Notify Your Customers If the Order is Fulfilled
Notify Your Customers If the Order is Fulfilled
Send A Message For An Abandoned Cart
Send A Message For An Abandoned Cart
Your Brand, Your Chat Button
Your Brand, Your Chat Button

For developers

Is this your plugin? Show off the numbers.

Add a live badge to your site, docs or GitHub README. It updates on its own — no account needed.

Active installs badge Rating badge Health score badge

Best WATI Chat and Notification alternatives

All abandoned plugins →

FAQ

WATI Chat and Notification: quick answers

Straight answers, pulled from live WordPress.org data.

Live data from WordPress.org · checked Oct 20, 2026

Is WATI Chat and Notification free?

Yes. WATI Chat and Notification is free to download and use from the official WordPress.org plugin directory.

Is WATI Chat and Notification safe to use in 2026?

WATI Chat and Notification shows warning signs in 2026 — compare the alternatives below before installing. It runs on 600+ sites, is rated 1/5 and was last updated 2 weeks ago, and scores 36/100 on our health check.

How many websites use WATI Chat and Notification?

WATI Chat and Notification is active on 600+ WordPress websites and has been downloaded 13,096 times since it launched in February 2021. It was downloaded 705 times in the last 30 days.

Does WATI Chat and Notification work with WordPress 7.1?

WATI Chat and Notification is officially tested up to WordPress 6.7.10, while the latest release is 7.1.3. It may still work, but try it on a staging site first.

What PHP version does WATI Chat and Notification need?

WATI Chat and Notification requires PHP 5.6 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.

When was WATI Chat and Notification last updated?

The latest version, 1.1.8, was released on October 7, 2026 (2 weeks ago).

Who makes WATI Chat and Notification?

WATI Chat and Notification is developed and maintained by Hieu Nguyen.

What are the best alternatives to WATI Chat and Notification?

The most popular alternatives to WATI Chat and Notification are Vendi Abandoned Plugin Check (1K+ installs), 11za Chat and Notification (10+ installs) and Agora Abandoned Cart (<10 installs).

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