TrackGenie
Shipment tracking integration with the TrackGenie SaaS platform for WooCommerce stores.
Consider an alternative
TrackGenie shows warning signs in 2026 — compare the alternatives below before installing. Was last updated 7 months ago, and scores 36/100 on our health check.
- Small user base (<10 active installs)
- Very few reviews so far
- Only tested up to WordPress 6.9 (latest is 7.1)
How does it stack up?
Side-by-side on installs, updates, ratings & support
Daily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where TrackGenie stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| order tracking | >100 |
| shipments | >100 |
| shipping | >100 |
| tracking | >100 |
| woocommerce | >100 |
About TrackGenie
From the official readme · v7.4.0Description
TrackGenie plugin connects your WooCommerce store to the TrackGenie platform for shipment tracking. Once connected, TrackGenie automatically syncs orders from your store. Store owners can manage tracking information from the WordPress admin.
Features:
- Automatic order synchronization with TrackGenie platform
- Shipment tracking data capture and management
- Support for 1,000+ carriers worldwide
- Real-time tracking status updates
- OAuth-based secure authentication
- Admin settings panel for easy configuration
- Order metabox with tracking information
- WooCommerce HPOS (High-Performance Order Storage) compatible
Requirements:
- WooCommerce 8.2 or later must be installed and active
- Active TrackGenie account (sign up at trackgenie.io)
Privacy & Data Collection:
This plugin connects to the TrackGenie service (trackgenie.io) to sync order data and retrieve shipment tracking information. By installing and configuring this plugin, you consent to:
- Sending order data (order number, customer info, shipping details) to TrackGenie servers
- Receiving tracking updates from TrackGenie API
- OAuth authentication with your TrackGenie account
View TrackGenie’s privacy policy at https://trackgenie.io/privacy-policy
Support:
For plugin support, visit our support forum or contact us through TrackGenie Documentation.
Installation
- Install and activate WooCommerce (required).
- Upload the plugin files to the
/wp-content/plugins/trackgeniedirectory, or install the plugin through the WordPress plugins screen directly. - Activate the plugin through the ‘Plugins’ screen in WordPress.
- Go to the top-level TrackGenie menu in your WordPress admin to connect your store.
- Click “Connect to TrackGenie” and follow the OAuth authentication flow.
- Once connected, your orders will automatically sync with TrackGenie.
Frequently asked questions
Does TrackGenie require WooCommerce?
Yes. WooCommerce must be installed and active for this plugin to work.
How do I connect my store to TrackGenie?
Navigate to the top-level TrackGenie menu in your WordPress admin. Click “Connect to TrackGenie” and follow the OAuth pairing flow to authenticate with your TrackGenie account.
Do I need a TrackGenie account?
Yes. You need an active TrackGenie account. Sign up at trackgenie.io if you haven’t already.
Which carriers does TrackGenie support?
TrackGenie supports over 1,000 carriers worldwide including USPS, FedEx, UPS, DHL, Canada Post, Royal Mail, and many more.
Is my data secure?
Yes. TrackGenie uses OAuth 2.0 for secure authentication and all data is transmitted over encrypted HTTPS connections. View our privacy policy at trackgenie.io/privacy-policy.
Does this work with WooCommerce HPOS?
Yes. TrackGenie is fully compatible with WooCommerce’s High-Performance Order Storage (HPOS).
How do I get support?
For plugin support, visit the WordPress support forum. For TrackGenie platform support, visit docs.trackgenie.io.
Changelog
Initial release of TrackGenie for WordPress.org. Connect your WooCommerce store to TrackGenie for automated shipment tracking.
7.4.0
- Initial release on WordPress.org
- Feature: OAuth pairing with TrackGenie platform
- Feature: Automatic order synchronization
- Feature: Shipment tracking support with order metabox
- Feature: Admin settings panel for configuration
- Feature: WooCommerce HPOS compatibility
- Feature: Support for 1,000+ carriers worldwide
- Feature: Real-time tracking status updates
Screenshots
For developers
Is this your plugin? Show off the numbers.
Add a live badge to your site, docs or GitHub README. It updates on its own — no account needed.
Best TrackGenie alternatives
All order tracking plugins →
FAQ
TrackGenie: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 1, 2026
Is TrackGenie free?
Yes. TrackGenie is free to download and use from the official WordPress.org plugin directory.
Is TrackGenie safe to use in 2026?
TrackGenie shows warning signs in 2026 — compare the alternatives below before installing. Was last updated 7 months ago, and scores 36/100 on our health check.
How many websites use TrackGenie?
TrackGenie is active on <10 WordPress websites and has been downloaded 420 times since it launched in February 2026. It was downloaded 40 times in the last 30 days.
Does TrackGenie work with WordPress 7.1?
TrackGenie is officially tested up to WordPress 6.9.9, while the latest release is 7.1.2. It may still work, but try it on a staging site first.
What PHP version does TrackGenie need?
TrackGenie requires PHP 7.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.
When was TrackGenie last updated?
The latest version, 7.4.0, was released on February 26, 2026 (7 months ago).
Who makes TrackGenie?
TrackGenie is developed and maintained by trackgenie.
What are the best alternatives to TrackGenie?
The most popular alternatives to TrackGenie are Advanced Shipment Tracking… (70K+ installs), WPCargo Track & Trace (10K+ installs) and AfterShip Tracking (7K+ installs).
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