StoreFence
WooCommerce customer blocklist: block or restrict checkout for customers by email, phone number, or both.
Solid choice
StoreFence is a solid plugin choice in 2026, with a few things worth checking first. Was last updated 1 week ago, and scores 64/100 on our health check.
- Actively developed — last update 1 week ago
- Tested with the latest WordPress (7.1)
- Small user base (<10 active installs)
- Very few reviews so far
How does it stack up?
Side-by-side on installs, updates, ratings & support
Daily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where StoreFence stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| anti-fraud | #49 |
| blacklist | >100 |
| checkout | >100 |
| fraud | >100 |
| woocommerce | >100 |
About StoreFence
From the official readme · v1.0.0Description
StoreFence adds checkout restrictions to WooCommerce, starting with a customer blocklist. Block customers by email, by phone number, or both, and stop problem customers at checkout: repeated unpaid cash-on-delivery orders, chargebacks, abusive buyers.
Each entry has a restriction level. A Hard block refuses the checkout. In Pro, a Fraud / Abuse block refuses it with a deliberately vague message, and a Soft block allows checkout only with the payment methods you choose (payment method restrictions, for example cards only).
Features
- Block by email, phone number, or both in one entry.
- Blocklisted customers can’t check out; they see your checkout message. Keep it friendly and actionable, for example “Please contact us to complete your order”.
- Phone numbers match regardless of format: spaces, dashes, a
+or00prefix, or no country code at all. Numbers without a country code use your store’s base country. - Works with the classic checkout and the Checkout Block (Store API).
- A badge appears on blocklisted customers’ orders, both on the order screen and in the orders list. HPOS and legacy order storage are both supported.
- Add, edit, delete and search entries. Each entry records who added it.
- Customers are never told they are on a blocklist. Nothing appears in emails or in My Account; they only see your checkout message.
StoreFence Pro
Pro adds two more restriction levels and faster ways to build your list:
- Soft block: the customer can still check out, but only with the payment methods you choose, typically card gateways. Cash on delivery, bank transfer and others are hidden, and no message is shown. Payment methods update live as the customer types their email or phone.
- Fraud / Abuse: checkout is refused with a separate Fraud message. Keep it generic, so the customer doesn’t learn they were flagged.
- Bulk import: paste one customer per line. Pasted CSV works.
- Block from an order: blocklist a customer straight from the order screen via Order actions. The entry is linked to that order.
The free version blocks every entry as a Hard block.
Other plugins by Devnet
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- Product Price History – Track product price history with customizable charts and graphs on your WooCommerce store. Show lowest price and increase customer trust.
- Easy Subscribe – Effortlessly integrate customizable subscription forms on your WordPress site with a simple shortcode.
- Easy Booking Calendar – Turn any product into a reservation-ready item. This plugin adds a customizable calendar to product pages, allowing customers to select date ranges for bookings.
- PingVid – A lightweight WordPress plugin that adds a floating video widget to your site.
- Snap Blocks – A lightweight plugin that lets you create reusable content blocks in WordPress.
- BizNotes – Exclusive admin notes for seamless order management among multiple admins. Effortless collaboration, powered up.
- StoreFence – WooCommerce customer blocklist.
Installation
- Upload the
storefencefolder to/wp-content/plugins/, or install the plugin through Plugins → Add New. - Activate StoreFence. WooCommerce must be active.
- Go to WooCommerce → StoreFence, or click Settings on the Plugins screen.
- Under General Settings, set the checkout message. In Pro, also set the Fraud message and choose which payment methods soft-blocked customers may use.
- Add entries with the inline form, or, in Pro, open Bulk import.
Frequently asked questions
Does the customer find out they are blocked?
No. Order notes added by the plugin are private, and nothing is added to emails or the customer’s account. They only see your checkout message. In Pro, a soft-blocked customer just sees fewer payment methods.
What’s the difference between the free version and Pro?
The free version blocks checkout for every entry you add one by one (a Hard block). Pro adds Soft and Fraud / Abuse levels, bulk import, and blocking straight from an order.
What happens to Soft and Fraud entries if Pro expires?
They stay in your list. Fraud entries keep blocking checkout, with your regular checkout message. Soft entries have no effect until Pro is active again, because payment-method restrictions are a Pro feature. Your Pro settings are kept.
Soft-blocked customers see no payment methods. Why? (Pro)
None of the payment methods selected under Soft block payment methods are enabled in WooCommerce. Select at least one enabled method; the settings page warns you when this happens.
How are phone numbers matched?
Before saving and before every lookup, numbers are normalized to +. Formatting characters are ignored, and 00385… is treated as +385…. A number without a country code, such as 091 234 5678, gets your store’s base country code and loses its leading 0. A number that can’t be read as 7–15 digits is rejected when you add it.
What if the email and phone match different entries?
The strictest level wins: Fraud, then Hard, then Soft.
What format does bulk import accept? (Pro)
One customer per line: an email, a phone number, or both, separated by a comma, semicolon or tab. A line with both becomes one entry. Header rows and other text, such as names, are ignored. Duplicates and invalid values are skipped and listed after the import. john@example.com, 091 234 5678 jane@example.com +385 98 765 4321
Can I block a customer from an order? (Pro)
Yes. On the order edit screen, choose Blocklist customer: Soft / Hard / Fraud under Order actions and click Update. The billing email and phone are added as one entry linked to the order, and a private order note records the result.
Who can manage the blocklist?
Users with the manage_woocommerce capability, which by default means Administrators and Shop Managers. To let another role in, use the devnet_storefence_capability filter. It runs per area: entries (the StoreFence page: add, edit, delete, bulk import), order_actions (blocking from an order) and settings (the General Settings). For example, entries and order actions for a custom role, settings for Shop Managers only: add_filter( 'devnet_storefence_capability', function ( $capability, $area ) { return in_array( $area, array( 'entries', 'order_actions' ), true ) ? 'my_custom_capability'…
Can I change the soft-block payment methods in code? (Pro)
Yes, with the devnet_storefence_blocklist_soft_gateways filter. It receives an array of gateway IDs: add_filter( 'devnet_storefence_blocklist_soft_gateways', function ( $gateways ) { $gateways[] = 'my_card_gateway'; return $gateways; } );
What data does the plugin store?
The blocked emails and phone numbers, the level, an optional internal reason, the ID of the admin who added the entry and, when blocked from an order, the order ID. Everything is stored in the plugin’s own tables in your own database ({prefix}devnet_storefence_subjects and {prefix}devnet_storefence_subject_identifiers for the emails and phone numbers, {prefix}devnet_storefence_blocklist for the entries), and the blocklist is never sent anywhere. Emails and phone numbers are personal data, so cover the blocklist in your privacy policy. The plugin uses the Freemius SDK for licensing and…
Changelog
Initial release.
1.0.0
- Initial release.
- Block by email, phone number, or both.
- Phone number normalization using the store’s base country.
- Classic checkout and Checkout Block (Store API) support.
- Badges on orders and in the orders list (HPOS and legacy).
- Editing, search, and a record of who added each entry.
- Pro: Soft and Fraud / Abuse levels, soft-block payment methods and a separate Fraud message, bulk import, and blocking from the order screen.
Screenshots
For developers
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Best StoreFence alternatives
All anti-fraud plugins →
FAQ
StoreFence: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 16, 2026
Is StoreFence free?
Yes. StoreFence is free to download and use from the official WordPress.org plugin directory.
Is StoreFence safe to use in 2026?
StoreFence is a solid plugin choice in 2026, with a few things worth checking first. Was last updated 1 week ago, and scores 64/100 on our health check.
How many websites use StoreFence?
StoreFence is active on <10 WordPress websites and has been downloaded 205 times since it launched in October 2026. It was downloaded 206 times in the last 30 days.
Does StoreFence work with WordPress 7.1?
Yes. The developer has tested StoreFence up to WordPress 7.1.3, the latest release. It requires WordPress 6.5 or newer.
What PHP version does StoreFence need?
StoreFence requires PHP 8.0 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.
When was StoreFence last updated?
The latest version, 1.0.0, was released on October 6, 2026 (1 week ago).
Who makes StoreFence?
StoreFence is developed and maintained by Devnet.
What are the best alternatives to StoreFence?
The most popular alternatives to StoreFence are Sensfrx.ai (SFX) (50+ installs), TrustLens (20+ installs) and FraudGuard (10+ installs).
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