Spoki – Chat Buttons and WooCommerce Notifications
WhatsApp full integration for your website! Recover Abandoned Carts, send Order Notifications and add WhatsApp Buttons.
Use with caution
Spoki works, but test it on a staging site before relying on it in 2026. It runs on 700+ sites, is rated 5/5 and was last updated 4 months ago, and scores 60/100 on our health check.
- Small user base (700+ active installs)
- Only tested up to WordPress 6.9 (latest is 7.1)
How does it stack up?
Side-by-side on installs, updates, ratings & support
Daily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where Spoki stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| abandoned carts | #52 |
| #60 | |
| whatsapp button | #37 |
| whatsapp notification | #9 |
| whatsapp woocommerce | #45 |
Version adoption
Share of active sites per release.
Rating breakdown
★★★★★★★★★★ 5 from 11 reviews
About Spoki
From the official readme · v2.17.4Description
Increase your sales with Spoki plugin!
Spoki allow to add WhatsApp button chat on your web-site, send order notifications and recovery cart using WhatsApp
With Spoki you can:
- 🛒 Recover Abandoned Carts sending notifications massage via WhatsApp
- 💬 Send multilanguage WooCommerce notifications via WhatsApp to your customers
- 🖥 Insert the Whatsapp Floating Button on your website
- 🛍 Insert Whatsapp Chat Buttons For WooCommerce (Shop page, Product page, Cart page)
🚀 The advantages of using Spoki in your Business
Spoki gives you the ability to:
- Increase your sales recovering the Abandoned Cart
- Spoki notify you about the presence of abandoned carts in your WordPress store
- Communicate quickly and directly with your customers via WhatsApp
- Be on the most used communication channel in the world
- Achieve a competitive advantage over your competitors who use less user friendly communication channels
- Insert different chat buttons within your site
- Make your customer’s shopping experience more immersive and engaging
- Use a more efficient communication channel than traditional ones (SMS, Email, …)
- Reach message open rates close to 100%
- Interact more easily with your customers
- No account activation costs
🛒 Recovery Cart
Spoki notify you about the presence of abandoned carts in your WordPress store and send automatic reminder on cus-tomers’ WhatsApp to complete order.
Spoki plugin allow you to:
– Track: orders, customer names and WhatsApp Number, as soon as they’re entered at checkout
– Send automatic notification recovery message, to your customer, via WhatsApp
– Notify: you will be notified by email when purchase is complete
– Easy to use
– Track abandoned carts and configure automatic recov-ery WhatsApp message to be sent to potential custom-ers.
– Use Official API WhatsApp
When a user adds a product to the cart but does not check out.
After a selected time (15’, for example) the cart will be tag as “abandoned”. Spoki will capture the cart information as: cart date, customer email address, WhatsApp number, cart items, price.
You could use this info to contact the customer via WhatsApp end request him/her to complete check out.
If the purchase is not completed within 15 minutes, it starts sending an automated message to your customer on WhatsApp.
The recovery message includes: page checkout link, text message for remind to complete the purchase, item added to cart items, price.
💬 Send WooCommerce notifications via WhatsApp
With the Spoki Plugin you can send order status notifications to your customers on WhatsApp!
Spoki is the WordPress plugin that uses the official WhatsApp Business API to:
- automatically send updates on the status of the order
- notify the tracking number via a note to the customer
What Spoki can do for you 💡
💥 Spoki helps you make communications with your customers faster and more direct!
🔁 With Spoki you can send notifications on the status of the order directly to your customer’s WhatsApp number, inform them about order status updates or send notifications regarding the tracking number via an order note to the customer.
💥 No activation fee
You will not be charged any account activation fees to use Spoki
💥 Personalize your messages
✏️ With Spoki each order notification message sent to your customer will contain:
✅ the name of your store
🏷 the number of the order placed
💻 the support link to contact in case of assistance
📞 the WhatsApp number to use in case of assistance
💬 Insert chat buttons
💬 You can install fixed WhatsApp chat buttons on your website, on the product page and in the product list, thus encouraging interaction with the user in specific moments of their purchase journey.
🖥 Fixed Whatsapp Chat Button
➡️ Create standard messages to be inserted within the fixed chat buttons and make it easier for your customers to interact with your company.
➡️ With fixed chat buttons you decide which message to receive from your customer!
➡️ You can insert a chat button within each page of your website and always be available for your customers!
ex. “Hello, I need some information”
🛍 Free Whatsapp Button For WooCommerce
📄 WHATSAPP SHOP BUTTON
➡️ You can insert the WhatsApp chat button in the product list.
➡️ Once the user wants to interact with you, you will receive the message requesting information on your personal chat, with the page references (LINK).
ex. “Hello I would like more information about this product [Link Page]”
🛍 WHATSAPP PRODUCT BUTTON
➡️ You can insert a WhatsApp button within each product sheet to encourage interaction.
➡️ When a user sends you a message (which you will receive on your personal number) you will also receive the link of the page and the product code, so you always have the situation under control.
ex. “Hello I would like to know the delivery times on this product [Link] and [Product identification ID]”
🛒 WHATSAPP CART BUTTON
Add WhatsApp button on cart page and increase your sales!
➡️ You can insert a WhatsApp button in the cart page
➡️ When a user sends you a message (which you will receive on your personal number) you will receive the products code, products name, quantity, price and link.,
ex. “Hello I would like to know the delivery times on this product [Product Name, ID, Price, Quantity, Link]”
How to Install Spoki 🔍
✔️ Download the Spoki plugin – Install and activate it
✔️ Enter your WhatsApp number
✔️ Select which automatic notification messages to send (e.g. updated order, completed order, tracking number, …)
✔️ Activate the WhatsApp chat buttons
Why choose Spoki 🤩
- Recover abandoned carts
- Increase sales
- Receive messages on your WhatsApp number
- Use Official WhatsApp APIs
- Ready to use (configurable in less than 1 minute)
- Free WhatsApp floating button
- WooCommerce buttons
- Customize messages and CTA
- Send order status notifications automatically via WhatsApp
- Send unlimited messages to your customers
- Multilingual notifications
- Test order status notifications button
- 100% compatible with WooCommerce
FAQ ❓
What number will my customers write to by clicking on the fixed WhatsApp chat button?
If your customers click on the fixed chat button on your site, they will send a message directly to the WhatsApp number you have selected
Installation
- Upload the plugin files to the
/wp-content/plugins/plugin-namedirectory, or install the plugin through the WordPress plugins screen directly. - Activate the plugin through the
Pluginsscreen in WordPress. - Select the order status messages you want to send to your customers.
- Spoki will automatically communicate with WooCommerce and, based on the status of the order, will send the message to your customer with its number. The message will contain the number of the order placed, the name of the store and the references of the store in case of a request for support.
Changelog
2.17.4 – 2026-05-28
- Cart button message now includes shipping cost and selected shipping method in the total
2.17.3 – 2026-05-27
- Tested up to 6.9.4
2.17.2 – 2026-05-27
- Fixed cart button total showing price excluding VAT, now consistent with line item prices
2.17.1 – 2026-04-14
- Added product details (name, quantity, image) to abandoned cart webhook payload
- Added template variables for individual products (WOO_PRODUCT_1_TITLE, WOO_PRODUCT_1_IMAGE, etc.)
- Improved stability when abandoned cart tracking is disabled
2.17.0 – 2025-12-10
- Support for Order Number
- Updated domain spoki.it => spoki.com
2.16.1 – 2025-09-18
- Fixed product button text
Screenshots
For developers
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Best Spoki alternatives
All abandoned carts plugins →
FAQ
Spoki: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Sep 27, 2026
Is Spoki free?
Yes. Spoki is free to download and use from the official WordPress.org plugin directory.
Is Spoki safe to use in 2026?
Spoki works, but test it on a staging site before relying on it in 2026. It runs on 700+ sites, is rated 5/5 and was last updated 4 months ago, and scores 60/100 on our health check.
How many websites use Spoki?
Spoki is active on 700+ WordPress websites and has been downloaded 32,255 times since it launched in April 2021. It was downloaded 211 times in the last 30 days.
Does Spoki work with WordPress 7.1?
Spoki is officially tested up to WordPress 6.9.9, while the latest release is 7.1.2. It may still work, but try it on a staging site first.
What PHP version does Spoki need?
Spoki requires PHP 7.2 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.
When was Spoki last updated?
The latest version, 2.17.4, was released on May 28, 2026 (4 months ago).
Who makes Spoki?
Spoki is developed and maintained by spoki.
What are the best alternatives to Spoki?
The most popular alternatives to Spoki are CartBounty (10K+ installs), Abandoned Cart Reports For… (1K+ installs) and Recapture for Easy Digital… (600+ installs).
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