Payment Gateway for Converse Bank

Payment Gateway for Converse Bank seamlessly integrates Converse Bank CJSC’s payment system into your WooCommerce store, enabling secure online payments for Armenian businesses.

Key Features

• Multiple Currencies – Accept payments in AMD (Armenian Dram), USD, EUR, and RUB
• 3DS2 Security – Enhanced security with 3D Secure 2.0 authentication
• Card Binding – Save customer cards for faster repeat purchases
• Subscription Support – Compatible with WooCommerce Subscriptions
• Payment Authorization – Pre-authorize payments before capturing
• Refund Support – Process full and partial refunds directly from WordPress admin
• Multilingual – Payment pages available in Armenian, Russian, and English
• WPML Compatible – Works seamlessly with multilingual websites
• Test Mode – Sandbox environment for testing before going live
• Automatic Updates – Keep the plugin up-to-date automatically

Who Is This For?

This plugin is designed for Armenian businesses who:
* Use WooCommerce for e-commerce
* Have a merchant account with Converse Bank
* Need to accept online card payments
* Want secure, PCI-compliant payment processing

Requirements

• WordPress 5.0 or higher
• WooCommerce 5.0 or higher
• PHP 7.4 or higher (PHP 8.2+ supported)
• Active merchant account with Converse Bank
• SSL certificate (required for production)

Getting Started

Step 1: Contact Converse Bank
* Phone: 055 008-298
* Email: onlinepayments@conversebank.am
* Request merchant credentials and payment gateway access

Step 2: Plugin Identification
Before using this plugin, you must complete identification:
* Visit: hkdigital.am
* Call: 033 779-779
* Email: support@hkdigital.am

Note: Identification service is paid. Contact us for pricing.

Step 3: Configuration
1. Install and activate the plugin
2. Go to WooCommerce → Settings → Payments → Converse Bank
3. Enter your merchant credentials from Converse Bank
4. Configure currency and language settings
5. Enable test mode for testing
6. Go live when ready

Payment Flow

1. Customer selects Converse Bank as payment method at checkout
2. Customer is redirected to secure Converse Bank payment page
3. Customer enters card details (3DS2 authentication if required)
4. Payment is processed
5. Customer is redirected back to your store
6. Order status is updated automatically

Documentation & Support

HK Digital Agency Support:
* Email: support@hkdigital.am
* Phone: 033 779-779
* Website: hkdigital.am

Converse Bank Support:
* Email: onlinepayments@conversebank.am
* Phone: 055 008-298

Languages

• Armenian (hy) – Native
• English (en)
• Russian (ru)

Privacy Policy

This plugin:
* Does not collect personal data from visitors
* Processes order and payment data as required for transaction processing
* Communicates with Converse Bank servers for payment processing
* Stores merchant credentials locally in WordPress database
* May store card binding tokens if card binding is enabled
* Does not share data with third parties except as required for payment processing

Data Shared with Converse Bank:
* Order amount and currency
* Customer name and email (as entered at checkout)
* Order ID and reference
* Return URLs for payment completion

Card Data:
* Card details are never stored on your WordPress site
* All card information is entered directly on Converse Bank’s secure payment page
* PCI DSS compliance is handled by Converse Bank

Additional Information

System Requirements

Minimum:
* WordPress 5.0+
* WooCommerce 5.0+
* PHP 7.4+
* MySQL 5.6+ or MariaDB 10.0+
* SSL Certificate (required for production)
* cURL PHP extension

Recommended:
* WordPress 6.7+
* WooCommerce 9.0+
* PHP 8.1+
* MySQL 8.0+ or MariaDB 10.6+
* SSL Certificate (required)

Automatic Updates

The plugin includes automatic update notifications. Updates are released to:
* Maintain compatibility with WordPress and WooCommerce
* Add new features and payment methods
* Fix bugs and improve performance
* Ensure PCI compliance and security

Update service terms available on our website.

Supported Payment Cards

Through Converse Bank, this plugin supports:
* Visa
* Mastercard
* ArCa (Armenian Card)
* Other cards accepted by Converse Bank’s payment gateway

Contact Converse Bank for complete list of supported cards.

Merchant Fees

Payment processing fees are determined by Converse Bank. Contact them for current rates:
* Email: onlinepayments@conversebank.am
* Phone: 055 008-298

Copyright & Licensing

Copyright © 2024 HK Digital Agency LLC (ԷՅՋԿԱ ԴԻՋԻՏԱԼ ԷՋԵՆՍԻ ՍՊԸ)

This plugin and its contents are protected by copyright law.

Restrictions:
* Distribution, modification, or adaptation without permission is prohibited
* Use of trademarks and branding materials is restricted
* Licensed for use, not for resale or redistribution

License Grant:
* Users receive a paid license to use the plugin on their WordPress/WooCommerce site
* License is non-transferable and site-specific
* Pricing available at hkdigital.am or call 033 779-779

Data Collection Notice:
For copyright protection purposes, the plugin collects:
* Domain name
* Site URL
* IP address

This data is transmitted to HK Digital Agency for license verification.

Disclaimer:

HK Digital Agency LLC is not responsible for:
* Services provided by Converse Bank or other third parties
* Payment processing fees or merchant account issues
* Technical issues from WordPress, WooCommerce, or other plugin updates
* Partial or complete plugin malfunction due to third-party updates
* Website uptime, security, or data integrity
* PCI compliance (handled by Converse Bank)
* Chargebacks or disputed transactions

Support:
* Email: support@hkdigital.am
* Phone: 033 779-779
* Website: hkdigital.am

Credits

Developed by HK Digital Agency LLC
* Website: hkdigital.am
* Email: support@hkdigital.am
* Phone: 033 779-779

Payment Processing by Converse Bank CJSC
* Website: conversebank.am
* Email: onlinepayments@conversebank.am
* Phone: 055 008-298

Special thanks to all merchants using our plugin and providing valuable feedback.

External Services

This plugin communicates with the following external services:

Converse Bank Payment Gateway
* Purpose: Process credit/debit card payments
* Data Sent: Order amount, currency, customer details, order reference
* Data Received: Payment status, transaction ID, authorization codes
* Privacy Policy: Contact Converse Bank
* Terms of Service: Merchant agreement with Converse Bank
* Website: conversebank.am
* Secure: All communication over HTTPS with SSL encryption

HK Digital Agency License Server
* Purpose: Plugin activation and license verification
* Data Sent: Domain name, site URL, IP address, plugin version
* Privacy Policy: hkdigital.am
* Website: hkdigital.am

Note: Use of this plugin requires:
* Active merchant account with Converse Bank
* Compliance with payment card industry (PCI) standards (handled by Converse Bank)
* Valid SSL certificate on your website
* Acceptance of terms of service from both HK Digital Agency and Converse Bank

Troubleshooting

Payment redirect not working

Solution:
1. Verify SSL certificate is active and valid
2. Check that return URLs are correctly configured
3. Ensure no firewall or security plugin is blocking redirects
4. Enable debug logging and check logs for errors

Card binding not available

Solution:
1. Verify card binding is enabled in plugin settings
2. Confirm binding credentials are entered correctly
3. Contact Converse Bank to ensure binding is enabled on your merchant account

Refunds failing

Solution:
1. Ensure refund credentials are correct in settings
2. Verify transaction is eligible for refund (timing, amount)
3. Check WooCommerce logs for specific error messages
4. Contact Converse Bank support

Test mode not working

Solution:
1. Verify test mode is enabled in plugin settings
2. Ensure you’re using test credentials provided by Converse Bank
3. Confirm test environment is accessible from your server

Translation not loading

Solution:
1. Verify WPML or Polylang is properly configured
2. Check that language files exist in /languages/ folder
3. Clear all caches and refresh
4. Update to latest plugin version (translation loading improved in 1.1.0)

For additional support, contact:
* HK Digital: support@hkdigital.am / 033 779-779
* Converse Bank: onlinepayments@conversebank.am / 055 008-298