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Live Messenger – Customer Chat for WordPress icon
Possibly abandoned Tested up to 5.5.22 #1 in customer chat

Live Messenger – Customer Chat for WordPress

Get more sales and leads with this Messenger Chat plugin. Completely FREE. Chat with your customers in Real-time from your phone or computer.

Active installs30+10+ tier
Downloads · 30d62▲ +31.9% vs prev. 30d
Rating5/52 reviews
Health score31/100At risk
All-time downloads6.2KSince Jan 2018
Support resolved—No recent threads
RequiresWP 3.0.2PHP any
Downloads · 7d17▲ +41.7% week over week
Our verdict

Consider an alternative

Live Messenger shows warning signs in 2026 — compare the alternatives below before installing. It runs on 30+ sites, is rated 5/5 and was last updated 6 years ago, and scores 31/100 on our health check.

  • Small user base (30+ active installs)
  • Very few reviews so far
  • No update in 5 years
  • Only tested up to WordPress 5.5 (latest is 7.1)

How does it stack up?

Side-by-side on installs, updates, ratings & support

Daily downloads

135Jul 5Aug 18Oct 2
Yesterday6
Daily average (1y)1
Peak day7Sep 14, 2026
Last 12 months486

Download spikes usually follow a new release — each site that auto-updates counts as a download.

Rankings

Where Live Messenger stands today

WordPress.org search rankings

Live position in the plugin search, top 100
KeywordPositionCompeting pluginsCategory
customer chat >100 2,179 Best customer chat plugins →
facebook >100 4,448 Best facebook plugins →
marketing >100 4,525 Best marketing plugins →
messenger >100 522 Best messenger plugins →
Website Chat >100 2,476 Best Website Chat plugins →

Version adoption

Share of active sites per release.

  • 3.0100.0%

Rating breakdown

★★★★★★★★★★ 5 from 2 reviews

  • 5★100.0%
  • 4★0.00%
  • 3★0.00%
  • 2★0.00%
  • 1★0.00%

About Live Messenger

From the official readme · v3.0.0

Description

Support your customers via Messenger Live Chat. Start conversations on Facebook and continue the same conversation on your website.
Messenger now has over 1 Billion active monthly users and growing. Your customers are on messenger.
They can chat with your Facebook page from your website.

**** ADDED FEATURES *******
* Change the appearance behaviour of your greetings to show, fade Out or not hide.
* Set a delay timer on when you want the greeting message to appear
* Change the color scheme of your chat window to complement your theme
* Change the greeting texts visitors see
* Optional FB App ID not needed now. Easier setup.

This plugin is free and Messenger is free for your business with any free Facebook business page.

  • Answer questions quickly and boost sales while customers are on your website.

  • Get instant notifications from the Messenger App on your phone.

This plugin is very simple but the possibilities are endless.

Installation

Installation Instructions
1. Add the plugin by uploading the zip file or by installing it from the WordPress Plugin reposistory.
2. Activate the plugin and visit Setting > FB Messenger Chat to add your page.
3. Get your Facebook page Id and whitelist your domain name. See Customer Chat Instructions and Tips
4. Bonus Tip – Download the Pages manager app from your app store to chat with customers from your phone.

That’s all!

Icons made by Icon Pond is licensed by CC 3.0 BY

Changelog

Hooray, this is the first release.

=3.0.2 =
Updated the Facebook SDK to the correct Customer Chat SDK

=3.0.0 =
Added greeting options. You can delay the greetings and fade out the greetings box.
Removed minimied option. Replaced by greeting options.
Adding Tabs to admin area to add other setting options

=2.0.1 =
Updated the Facebook SDK to the correct Customer Chat SDK

=2.0 =
Added the option to change greeting texts for both logged in/out users.
Added the option to change your color scheme on your chat messages
App Id made optional
Video tips added to settings for easy setup

=1.0 =
*App Id needed going forward

1.0

  • Instructions added

Full changelog on WordPress.org →

Screenshots

Default Messenger Chat open Rendering on Webpage
Default Messenger Chat open Rendering on Webpage
Conversation window on Desktop
Conversation window on Desktop
Simple setup screen
Simple setup screen
Live Messenger – Customer Chat for WordPress screenshot

For developers

Is this your plugin? Show off the numbers.

Add a live badge to your site, docs or GitHub README. It updates on its own — no account needed.

Active installs badge Rating badge Health score badge

Best Live Messenger alternatives

All customer chat plugins →

FAQ

Live Messenger: quick answers

Straight answers, pulled from live WordPress.org data.

Live data from WordPress.org · checked Oct 3, 2026

Is Live Messenger free?

Yes. Live Messenger is free to download and use from the official WordPress.org plugin directory.

Is Live Messenger safe to use in 2026?

Live Messenger shows warning signs in 2026 — compare the alternatives below before installing. It runs on 30+ sites, is rated 5/5 and was last updated 6 years ago, and scores 31/100 on our health check.

How many websites use Live Messenger?

Live Messenger is active on 30+ WordPress websites and has been downloaded 6,246 times since it launched in January 2018. It was downloaded 62 times in the last 30 days.

Does Live Messenger work with WordPress 7.1?

Live Messenger is officially tested up to WordPress 5.5.22, while the latest release is 7.1.2. It may still work, but try it on a staging site first.

When was Live Messenger last updated?

The latest version, 3.0.0, was released on November 16, 2020 (6 years ago).

Who makes Live Messenger?

Live Messenger is developed and maintained by joel.douglas.

What are the best alternatives to Live Messenger?

The most popular alternatives to Live Messenger are Messenger Customer Chat Plu… (10+ installs), Ringotel Webchat Plugin (<10 installs) and Mobile App Connector by Woo… (<10 installs).

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