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CrossPeak OMS for WooCommerce icon
Slowing down Tested up to 6.8.10 #1 in Call Center Software

CrossPeak OMS for WooCommerce

Easy eCommerce Order Management

Active installs10+10+ tier
Downloads · 30d64▲ +39.1% vs prev. 30d
Rating—0 reviews
Health score32/100At risk
All-time downloads2.5KSince May 2016
Support resolved—No recent threads
RequiresWP 4.0.0PHP 7.1+
Downloads · 7d13• 0% week over week
Our verdict

Consider an alternative

CrossPeak OMS for WooCommerce shows warning signs in 2026 — compare the alternatives below before installing. It runs on 10+ sites and was last updated 1 year ago, and scores 32/100 on our health check.

  • Small user base (10+ active installs)
  • Very few reviews so far
  • No update in over a year
  • Only tested up to WordPress 6.8 (latest is 7.1)

Daily downloads

257Jul 3Aug 16Sep 30
Yesterday6
Daily average (1y)1
Peak day10Apr 12, 2026
Last 12 months418

Download spikes usually follow a new release — each site that auto-updates counts as a download.

Rankings

Where CrossPeak OMS for WooCommer… stands today

WordPress.org search rankings

Live position in the plugin search, top 100
KeywordPositionCompeting pluginsCategory
Call Center Software #50 120 Best Call Center Software plugins →
OMS #18 124 Best OMS plugins →
Order Management for WooCommerce >100 3,231 Best Order Management for WooCommerce plugins →
Order Management System >100 2,259 Best Order Management System plugins →
woocommerce >100 10,000 Best woocommerce plugins →

Version adoption

Share of active sites per release.

  • 1.3100.0%

About CrossPeak OMS for WooCommerce

From the official readme · v2.0.2

Description

This plugin integrates your existing WooCommerce store with CrossPeak OMS.

CrossPeak is a SaaS product that extends the order management functionality of WooCommerce.
The granular permissions environment enables completely separate user access and visibility for distinct workflows — outsourced or in-house customer service, warehouse or 3PL fulfillment and multi-level business management.

CrossPeak is designed to deliver a great customer experience for companies with virtual and flex inventory products.

Unlike other OMS products, CrossPeak is not a warehouse management tool, it is focused on delivering a connected customer experience after the sale of any virtual or unique inventory product through a permission based workflow. Customer Services, Call Center, 3PL partners and management teams all enjoy different levels of access to the same order data to provide a customer first ecosystem.

View Our Online Demo

This is a demo of the actual software in it’s most basic configuration.
Each deployment can be customized to meet your specific needs.

Visit: https://demo.crosspeakoms.com/

Login Information: UN: demo, PW: demo

Request An In-Depth Demo

Fill out the this form and we will contact you to schedule your personal web demo of the CrossPeak Order Management System for WooCommerce.

Installation

  1. Upload crosspeakoms to the /wp-content/plugins/ directory
  2. Activate the “CrossPeak OMS for WooCommerce” plugin through the ‘Plugins’ menu in WordPress
  3. Create a store in CrossPeak OMS for WooCommerce at Settings -> More -> Web Stores and API Access
  4. In WordPress, navigate to WooCommerce -> Settings -> API -> Keys/Apps.
    1. Create a new API key for CrossPeak with read/write permissions. We recommend that you create a new WordPress user to assign this key to.
    2. Enter this key into CrossPeak OMS
  5. In CrossPeak, generate a new API key. You can use “WooCommerce” as the application name or anything else you desire.
  6. In WordPress, navigate to WooCommerce -> Settings -> Integration and enter this API key.
  7. Configure any other settings on this page that you need.

Frequently asked questions

Do I need a subscription to use this plugin?

Yes, this plugin requires a CrossPeak OMS subscription to use.

What is the pricing?

Our Pricing Table

Can I see a demo?

This is a demo of the actual software in it’s most basic configuration. Each deployment can be customized to meet your specific needs. Visit: https://demo.crosspeakoms.com/ Login Information: UN: demo, PW: demo

Changelog

Add new features

2.0.2

  • Support for PHP 8.4

2.0.1

  • Fix potential error with the 2.0 release.

2.0.0

  • Change out all order processing for new API.

1.4.2

  • Improve cart handling using updated WooCommerce functions.
  • Add Sentry reporting if sentry is enabled and there are issues
  • Minify javascript files.

1.4.1

  • Better safer javascript tracking.
  • Allow CrossPeak to get cart information from WooCommerce for Shipping and Tax calculations.
  • Better order flagging for what needs to be sent.

1.3.0

  • WooCommerce 3.x support
  • Revamped WooCommerce sync with orders sending through WP Cron or WP-Cli
  • Order note sending and receiving.
  • Subscription payment token saving.
  • Quick test function for testing connection.

Full changelog on WordPress.org →

Screenshots

This adds the settings to the WooCommerce Integrations page and allows you to enter your API keys
This adds the settings to the WooCommerce Integrations page and allows you to enter your…
CrossPeak OMS for WooCommerce screenshot
CrossPeak OMS for WooCommerce screenshot
CrossPeak OMS for WooCommerce screenshot
CrossPeak OMS for WooCommerce screenshot
CrossPeak OMS for WooCommerce screenshot
CrossPeak OMS for WooCommerce screenshot

For developers

Is this your plugin? Show off the numbers.

Add a live badge to your site, docs or GitHub README. It updates on its own — no account needed.

Active installs badge Rating badge Health score badge

FAQ

CrossPeak OMS for WooCommerce: quick answers

Straight answers, pulled from live WordPress.org data.

Live data from WordPress.org · checked Oct 1, 2026

Is CrossPeak OMS for WooCommerce free?

Yes. CrossPeak OMS for WooCommerce is free to download and use from the official WordPress.org plugin directory.

Is CrossPeak OMS for WooCommerce safe to use in 2026?

CrossPeak OMS for WooCommerce shows warning signs in 2026 — compare the alternatives below before installing. It runs on 10+ sites and was last updated 1 year ago, and scores 32/100 on our health check.

How many websites use CrossPeak OMS for WooCommerce?

CrossPeak OMS for WooCommerce is active on 10+ WordPress websites and has been downloaded 2,489 times since it launched in May 2016. It was downloaded 64 times in the last 30 days.

Does CrossPeak OMS for WooCommerce work with WordPress 7.1?

CrossPeak OMS for WooCommerce is officially tested up to WordPress 6.8.10, while the latest release is 7.1.2. It may still work, but try it on a staging site first.

What PHP version does CrossPeak OMS for WooCommerce need?

CrossPeak OMS for WooCommerce requires PHP 7.1 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.

When was CrossPeak OMS for WooCommerce last updated?

The latest version, 2.0.2, was released on July 16, 2025 (1 year ago).

Who makes CrossPeak OMS for WooCommerce?

CrossPeak OMS for WooCommerce is developed and maintained by CrossPeak.

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