ChatUP – Chat with operator button on your site
Chat with operator button for your site using ChatUP hosted service
Consider an alternative
ChatUP shows warning signs in 2026 — compare the alternatives below before installing. It runs on 10+ sites and was last updated 11 years ago, and scores 23/100 on our health check.
- Small user base (10+ active installs)
- Very few reviews so far
- No update in 11 years
- Only tested up to WordPress 4.2 (latest is 7.1)
Daily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where ChatUP stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| chat with operator | >100 |
| live support | >100 |
| online operator | >100 |
| online support | >100 |
| operator chat | >100 |
Version adoption
Share of active sites per release.
About ChatUP
From the official readme · v1.1Description
ChatUP is an hosted service for operator live support provisioning to your website visitors.
The operator logs in the ChatUP site and waits visitors chat requests. The chat is fullly web-based.
Features
- Very simple to configure
- Chat button available as WP widget for fast deployment
- Operator-initiated chat session
- Real-time monitoring of web site visitors
- Italian and English localization
Important notice
You must sign-in on ChatUP site to use the service. If you try the
plugin without registration you’ll see an “Unauthorized site” icon instead
of the “Operator online” icon.
Installation
English
- Upload the plugin to the ‘/wp-content/plugins/’ directory and activate it
- (ChatUP site) Register free on http://chatup.it/sign-up and obtain your Campaign ID after the E-Mail verification
- (WP admin) Insert that Campaign ID in the Settings>>ChatUP page of your WP admin
- (WP admin) Place the ChatUP button widget (in a visible area)
- (ChatUP site) Let ChatUP site verify the script on your site (to prove the ownership) through the Add Site function of the Campaign manager
- Access ChatUP operator panel and go online
- You’re ready to visitor’s chat requests
Italiano
- Installa il plugin nella cartella ‘/wp-content/plugins/’ e attivalo
- (su ChatUP) Registrati gratis su http://chatup.it/registrati e, dopo la verifica dell’indirizzo E-Mail, ottieni il tuo ID Campagna
- (su WP) Inserisci questo ID Campagna sul pannello Impostazioni>>ChatUP del tuo WP
- (su WP) Aggiungi il widget Bottone ChatUP (in un’area visible)
- (su ChatUP) Effettua la verifica dello script (e prova di proprieta`) tramite la funzione Aggiungi sito della Gestione campagne
- Accedi al Pannello operatore di ChatUP e vai online
- Ora sei pronto per accettare le richieste di chat da parte dei visitatori
Changelog
1.0
- Initial version
1.1
- Added options (hide unavailable, custom image urls)
Screenshots
For developers
Is this your plugin? Show off the numbers.
Add a live badge to your site, docs or GitHub README. It updates on its own — no account needed.
FAQ
ChatUP: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Sep 29, 2026
Is ChatUP free?
Yes. ChatUP is free to download and use from the official WordPress.org plugin directory.
Is ChatUP safe to use in 2026?
ChatUP shows warning signs in 2026 — compare the alternatives below before installing. It runs on 10+ sites and was last updated 11 years ago, and scores 23/100 on our health check.
How many websites use ChatUP?
ChatUP is active on 10+ WordPress websites and has been downloaded 2,446 times since it launched in March 2015. It was downloaded 72 times in the last 30 days.
Does ChatUP work with WordPress 7.1?
ChatUP is officially tested up to WordPress 4.2.39, while the latest release is 7.1.2. It may still work, but try it on a staging site first.
When was ChatUP last updated?
The latest version, 1.1, was released on April 27, 2015 (11 years ago).
Who makes ChatUP?
ChatUP is developed and maintained by Filippo Grassilli.
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