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Call Agent AI – Voice & Chat Assistant icon
Actively maintained Tested up to 6.8.11 #1 in ai call assistant

Call Agent AI – Voice & Chat Assistant

Call Agent AI lets visitors talk to or chat with an AI assistant directly on your WordPress website. Instantly handle customer support, lead qualification, and bookings — 24/7, without hiring staff.

Active installs10+10+ tier
Downloads · 30d825▲ +106.8% vs prev. 30d
Rating5/51 reviews
Health score57/100Fair
All-time downloads2KSince Jan 2026
Support resolved—No recent threads
RequiresWP 5.0PHP 7.4+
Downloads · 7d136▼ -33.7% week over week
Our verdict

Use with caution

Call Agent AI works, but test it on a staging site before relying on it in 2026. It runs on 10+ sites, is rated 5/5 and was last updated 2 months ago, and scores 57/100 on our health check.

  • Momentum — downloads up 106.8% vs the previous 30 days
  • Small user base (10+ active installs)
  • Very few reviews so far
  • Only tested up to WordPress 6.8 (latest is 7.1)

Daily downloads

112335Jul 9Aug 22Oct 6
Yesterday17
Daily average (1y)8
Peak day47Aug 19, 2026
Last 12 months2K

Download spikes usually follow a new release — each site that auto-updates counts as a download.

Rankings

Where Call Agent AI stands today

WordPress.org search rankings

Live position in the plugin search, top 100
KeywordPositionCompeting pluginsCategory
ai call assistant #40 838 Best ai call assistant plugins →
AI Chatbot >100 1,285 Best AI Chatbot plugins →
AI voice #45 647 Best AI voice plugins →
customer support >100 10,000 Best customer support plugins →
lead generation >100 1,177 Best lead generation plugins →

Version adoption

Share of active sites per release.

  • 2.0100.0%

Rating breakdown

★★★★★★★★★★ 5 from 1 reviews

  • 5★100.0%
  • 4★0.00%
  • 3★0.00%
  • 2★0.00%
  • 1★0.00%

About Call Agent AI – Voice & Chat Assistant

From the official readme · v2.0.0

Description

Call Agent AI lets visitors talk to or chat with an AI assistant directly on your WordPress website.
Instantly handle customer support, lead qualification, and bookings — 24/7, without hiring staff.

Call Agent AI is an AI voice and chat assistant plugin for WordPress that helps businesses automatically handle customer conversations, qualify leads, and book appointments — directly on their website.

Instead of missed messages or delayed responses, your visitors can:
* **Talk to an AI agent in real time
* **Chat instantly to get answers
* **Book appointments or leave contact details
* **Get help anytime, even outside business hours
* **No complex setup. No coding required.

Two Widget Experiences (Choose What Fits Your Site)

  • Chat + Voice Widget (Full Widget): A full assistant experience with both text chat and voice calling in one place.
  • Centered Voice Button (Voice-Only): A clean, centered voice call button for sites that want a simple “tap to talk” experience.

Explore the Features That Power Smarter Conversations with Call Agent AI

Call Agent AI is more than an answering machine or basic chatbot.
It’s a full AI call + chat system designed to handle real conversations, automate follow-ups, and integrate directly into your business workflow.
Whether you need 24/7 call handling, smarter lead capture, or seamless CRM sync, every feature is built to save time, reduce missed opportunities, and scale customer conversations effortlessly.

  • AI Voice & Chat Assistant for WordPress – Let visitors talk to or chat with an AI assistant directly on your website — in real time.
  • 24/7 AI Call Answering – Answer customer calls instantly, day or night, so you never miss leads or support requests.
  • Realistic, Human-Like AI Voice – Natural conversations with interruptible speech for a more human experience.
  • AI Appointment Scheduling – Book, reschedule, and confirm appointments automatically with email and SMS reminders.
  • Multilingual & Multi-Accent Support – Serve global audiences with AI that speaks multiple languages and accents.
  • Real-Time Call & Chat Logs – Capture every conversation accurately for records, training, and follow-ups.
  • Automated Follow-Ups & Reminders – Send confirmations, updates, and next-step messages automatically after calls.
  • Zoho CRM Integration – Sync calls, leads, and outcomes to Zoho CRM so your team always has context and follow-up details.
  • Integrations via Webhooks (Connect Your Favorite Apps) – Trigger automations in your tools using webhooks — send conversation outcomes to CRMs, helpdesks, Slack, Zapier-like workflows, and more.
  • Customizable AI Assistant – Configure your AI’s personality, knowledge base, and responses from the Call Agent AI dashboard.
  • Customizable AI Workflows – Control how your AI responds, routes calls, schedules appointments, and triggers actions — no code required.
  • Flexible Widget Placement – Display the widget in any corner of your site or embed it anywhere using shortcodes.
  • Shortcode & Widget Support – Add the AI assistant to pages, posts, sidebars, or widget areas.
  • Mobile-Responsive Design – Works seamlessly on desktop, tablet, and mobile devices.
  • Secure & Reliable – All data is transmitted securely and is end-to-end encrypted.

Who This Plugin Is For

Call Agent AI is ideal for:

  • Small businesses & service providers
  • Agencies and consultants
  • E-commerce and local businesses
  • SaaS companies and startups
  • WordPress site owners who want automated customer support

If your website receives questions, calls, or booking requests — this plugin helps you handle them automatically.

How It Works

  1. Create a free account on Call Agent AI
  2. Set up your AI assistant (voice, chat, knowledge, behavior)
  3. Generate your API token and access your Assistant ID
  4. Install this plugin on your website and enter the required credentials
  5. Your AI assistant is live on your WordPress site!

Popular Use Cases

  • AI Customer Support – Answer questions automatically, 24/7
  • Lead Generation – Collect names, emails, and phone numbers
  • FAQ Automation – Answer common questions automatically and reduce repetitive inquiries
  • Appointment Booking – Help visitors schedule calls or meetings
  • Product & Service Recommendations – Guide customers to the right products for them

Requirements

  • A Call Agent AI account (free trial available)
  • An active AI assistant
  • API token from your Call Agent AI dashboard

Usage

Basic Usage

Once configured, the widget will automatically appear on all pages of your site based on your position setting.

Shortcode Usage

Add the widget to specific pages or posts:

[callagai_widget]

Use custom settings per page:

[callagai_widget api_token="your-token" assistant_id="your-assistant-id" position="bottom-right"]

Widget Usage

  1. Go to Appearance > Widgets
  2. Drag “Call Agent AI” widget to your desired widget area
  3. Configure the widget settings (or leave empty to use global settings)
  4. Save

Support

For support, please visit:
* Documentation: https://callagentai.gitbook.io/docs/
* Email: accounts@callagentai.com
* Dashboard: https://admin.callagentai.com

Privacy

This plugin connects to Call Agent AI servers to provide AI conversation functionality. When users interact with the widget:
* Audio/text data is transmitted to Call Agent AI servers for processing
* Conversations are stored for analytics and improvement
* No personal data is collected without user consent
* All data transmission is encrypted via HTTPS/WSS

For more information, see:
* Call Agent AI Privacy Policy
* Call Agent AI Terms of Service

Third-Party Services

This plugin relies on CallAgentAI, an external AI service, to provide voice call and chat functionality.

Service Provider: Call Agent AI
Website: https://callagentai.com
Dashboard: https://admin.callagentai.com

What data is sent:
* Audio data during voice calls
* Text messages during chat conversations
* Your API token and Assistant ID for authentication

Legal Documents:
* Terms of Service: https://callagentai.com/ai-terms-and-conditions
* Privacy Policy: https://callagentai.com/data-privacy-policies

Installation

Automatic Installation

  1. Log in to your WordPress admin panel
  2. Navigate to Plugins > Add New
  3. Search for “Call Agent AI”
  4. Click “Install Now” and then “Activate”

Manual Installation

  1. Download the plugin zip file
  2. Log in to your WordPress admin panel
  3. Navigate to Plugins > Add New > Upload Plugin
  4. Choose the zip file and click “Install Now”
  5. Activate the plugin

Configuration

  1. Go to Settings > Call Agent AI
  2. Sign up at admin.callagentai.com if you haven’t already
  3. Create an AI assistant in your dashboard
  4. Generate an API token from the API Tokens section
  5. Copy your Assistant ID from the assistant settings
  6. Paste both values in the plugin settings
  7. Add your WordPress website URL to CORS in assistant settings
  8. Enable the widget and choose its position
  9. Save your settings

Frequently asked questions

Do I need a Call Agent AI account?

Yes, you need a CallAgentAI account to use this plugin. You can sign up for a free trial at admin.callagentai.com.

Is there a free trial?

Yes! New accounts receive free trial minutes to test the service.

How do I create an AI assistant?

After signing up, log in to your Call Agent AI dashboard and navigate to the Assistants section. Click “Create Assistant” and configure your AI’s personality, voice, and knowledge base.

Where can I find my API token?

In your Call Agent AI dashboard, go to Settings > API Tokens. Click “Generate New Token” and copy the token.

Where can I find my Assistant ID?

In your Call Agent AI dashboard, go to Assistants, select your assistant, and you’ll find the Assistant ID in the URL or settings page.

Can I use different assistants on different pages?

Yes! You can use the shortcode with different assistant IDs: [callagai_widget assistant_id=”your-assistant-id”]

Can I customize the widget appearance?

Yes! You can customize the chatbot icon/image, the label text, pop-up message, and suggested questions from the WordPress settings page under Settings > CallAgentAI > Chatbot Customization. You can also choose the widget position (bottom-right, bottom-left, top-right, top-left) and upload a custom brand logo or avatar.

Is the widget mobile-friendly?

Yes, the widget is fully responsive and works on all devices including smartphones and tablets.

How are calls/chats counted?

Each conversation uses minutes from your account based on duration. Check your Call Agent AI dashboard for detailed usage statistics.

Can I track conversations?

Yes, all conversations are logged in your Call Agent AI dashboard where you can view transcripts, analytics, and insights.

Changelog

Major update: Premium design overhaul, always-visible label, auto-open chat with greeting, custom chatbot icon upload, pop-up message, and suggested quick-reply questions. New Chatbot Customization section in admin settings.

2.0.0

  • Major design overhaul — premium chatbot look and feel with modern UI
  • Always-visible label: “Chat or call with our AI agent” text is now visible by default, not just on hover
  • Auto-open chat: clicking the chatbot icon immediately opens the chat window with the greeting message — no extra clicks needed
  • Custom chatbot icon: upload a custom image/logo to replace the default chatbot avatar from WordPress settings
  • Pop-up message: configurable proactive notification bubble that appears after a delay to encourage visitor interaction
  • Suggested questions: quick-reply chips shown after the greeting to guide conversations (customizable from settings)
  • New Chatbot Customization section in WordPress admin with 6 new settings
  • Glass morphism header with gradient accent
  • Improved message bubbles, input field, and animations
  • Better mobile responsive design
  • Powered-by badge in chat footer

1.2.5

  • Added “Hide on Pages” setting for both Chat & Voice Widget and Voice Button
  • Users can now exclude specific pages from showing either widget via the admin settings
  • Excluded pages also skip loading widget CSS/JS for better performance

1.2.4

  • Added clickable links in chat messages (URLs now open in new tab)
  • Added End Chat button to close widget and reset for fresh conversation
  • Added transcript_link template variable for emails/SMS

1.2.3

  • Fixed email and SMS notifications not sending when user closes browser/tab
  • Added beforeunload handler for reliable call/chat end signaling
  • Fixed WebSocket race condition – delayed close to allow server post-call processing
  • Added AI-generated chat/call summary template variable support
  • Improved email error logging and skip detection

1.2.2

  • Enhanced input sanitization with whitelist validation for position fields
  • Improved register_setting configuration with proper sanitize_callback format
  • Added strict type checking for input validation
  • Enhanced color input validation for voice button settings

1.2.1

  • Feature UX and validation improvements
  • Enhanced user experience for test assistant functionality

Full changelog on WordPress.org →

Screenshots

AI voice and chat assistant answering visitors directly on a WordPress website
AI voice and chat assistant answering visitors directly on a WordPress website
AI chat assistant answering visitor questions directly on a WordPress website
AI chat assistant answering visitor questions directly on a WordPress website
Visitors can start real-time AI voice conversations directly on a WordPress website
Visitors can start real-time AI voice conversations directly on a WordPress website
Quick and simple setup directly inside the WordPress dashboard
Quick and simple setup directly inside the WordPress dashboard
Customize your AI assistant’s personality, knowledge, and behavior from the Call Agent AI dashboard
Customize your AI assistant’s personality, knowledge, and behavior from the Call Agent AI…

For developers

Is this your plugin? Show off the numbers.

Add a live badge to your site, docs or GitHub README. It updates on its own — no account needed.

Active installs badge Rating badge Health score badge

FAQ

Call Agent AI: quick answers

Straight answers, pulled from live WordPress.org data.

Live data from WordPress.org · checked Oct 7, 2026

Is Call Agent AI free?

Yes. Call Agent AI is free to download and use from the official WordPress.org plugin directory.

Is Call Agent AI safe to use in 2026?

Call Agent AI works, but test it on a staging site before relying on it in 2026. It runs on 10+ sites, is rated 5/5 and was last updated 2 months ago, and scores 57/100 on our health check.

How many websites use Call Agent AI?

Call Agent AI is active on 10+ WordPress websites and has been downloaded 1,992 times since it launched in January 2026. It was downloaded 825 times in the last 30 days.

Does Call Agent AI work with WordPress 7.1?

Call Agent AI is officially tested up to WordPress 6.8.11, while the latest release is 7.1.3. It may still work, but try it on a staging site first.

What PHP version does Call Agent AI need?

Call Agent AI requires PHP 7.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.

When was Call Agent AI last updated?

The latest version, 2.0.0, was released on August 19, 2026 (2 months ago).

Who makes Call Agent AI?

Call Agent AI is developed and maintained by Call Agent AI.

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