2ConnectMe – Video Chat, Screen Share & Stripe Payments
Interaction center helpdesk remote desktop control & recording. Auto-collect client consulting fees with timer billing. HIPAA & HK PDPO compliant.
Solid choice
2ConnectMe is a solid plugin choice in 2026, with a few things worth checking first. It runs on 10+ sites, is rated 5/5 and was last updated 7 days ago, and scores 73/100 on our health check.
- Actively developed — last update 7 days ago
- Tested with the latest WordPress (7.1)
- Momentum — downloads up 164% vs the previous 30 days
- Small user base (10+ active installs)
- Very few reviews so far
How does it stack up?
Side-by-side on installs, updates, ratings & support
Daily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where 2ConnectMe stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| clinic | #38 |
| psychology | #7 |
| tarot | #9 |
| therapist | #16 |
| tutor | #98 |
Version adoption
Share of active sites per release.
Rating breakdown
★★★★★★★★★★ 5 from 1 reviews
About 2ConnectMe
From the official readme · v1.7.5Description
Stop just chatting. Start solving problems, securing data, and getting paid.
2ConnectMe transforms your WordPress website from a static layout into a powerful, interactive digital office. It is the definitive, all-in-one plugin engineered specifically to combine real-time customer engagement, interactive remote support tools, and strict data compliance with the ability to automatically charge for your billable time.
Whether you are an independent professional, clinical therapist, online tutor, corporate lawyer, or IT helpdesk agency, 2ConnectMe provides the ultimate virtual storefront to connect with your customers as if you were in the same room.
🎁 Get Started with a Generous Free Plan
Forget limited trials or surprise credit card requirements. Our Free Tier Account gives you a fully functional “GENERAL” consultation room forever, featuring:
✅ Unlimited Agents & Teams: Scale your customer response operations at zero extra software cost.
✅ Unlimited Websites: Deploy your secure chat widgets across multiple WordPress domains.
✅ Unlimited Screen Sharing, Voice & Video Calls (limited 40 minutes for each session and 500 sessions per year)
✅ No credit card required to start
🔒 Bank-Grade Legal Compliance & Privacy Built-In
Operating a modern digital practice or helpdesk demands premium privacy guardrails. 2ConnectMe is built from the ground up to fulfill the most stringent international regulations:
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100% Local Device Storage Safeguard
- Protect sensitive data from server breaches. Save all live text transcripts, audio tracks, and HD video session recordings safely onto your local device storage, completely avoiding cloud exposure risks.
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US HIPAA Compliance Ready
- Fully equips healthcare practitioners, psychologists, and counselors with advanced access permissions, end-to-end media encryption, and mandatory system audit logs.
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HK PDPO Compliance Ready
- Perfectly structures private local clinics, doctors, and legal teams to fully satisfy the Hong Kong Personal Data (Privacy) Ordinance with localized data handling rules.
💡 Why Top Professionals Choose 2ConnectMe?
Unlike basic chat plugins, 2ConnectMe is built for action. Here’s what makes it different:
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Automate Your Income via Stripe
- Perfect for online classes, legal advice, or paid tech support. Pre-authorize your consultation rates (fixed fee or minute-by-minute tracking) via Stripe. The plugin monitors session duration and charges the client’s card automatically the moment the room closes. No more chasing late invoices!
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Interactive Remote Desktop Control
- Take customer assistance past simple viewing. With a single click, you can request secure control of your client’s keyboard and mouse to fix technical issues, configure software, or guide them through digital intake forms interactively.
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Frictionless Browser-Free Calling for Guests
- Clients and patients do not need to install complex software to chat or pay. They connect instantly through a lightweight browser link, or use the dedicated desktop app only when granting you remote mouse controls.
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Omnichannel Agent Freedom
- Your team is never chained to a desk. Agents can answer incoming customer inquiries directly from their native WhatsApp application or via our official iOS and Android workspace companion apps.
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Proactive Sales Insights (Peep Screen)
- See exactly which product layouts or blog pages a visitor is browsing in real time before you initiate a chat, allowing your sales team to engage with the perfect pitch at the ideal moment.
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100% White-Label Professional Branding
- Fully customize your digital consultation rooms. Swap out external markers to display only your own company logo and corporate color palette for a seamless client experience.
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See What They See (And Take Control)
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For tech support, watch your customer’s screen in real-time to understand their issue instantly.
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Premium Remote Control: With one click, you can request control of their mouse and keyboard to fix the problem yourself, just like you’re sitting at their desk.
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🌍 Readily Scaled for Any Marketing Channel
– Universal Multi-Device Sync
– Functions flawlessly across desktop monitors, laptops, iPads, tablets, and smartphones.
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Click-to-Call Anywhere Links
- Easily paste your unique chat link directly into your marketing emails, social media profile bio grids, or newsletter templates (like Mailchimp).
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Offline-to-Online QR Codes
- Print your custom Chat Room QR code on physical business cards, office flyers, or shop door stickers to bridge physical traffic straight into your secure digital office.
🚀 See It In Action Immediately — No Setup Required
Curious how 2ConnectMe looks on a real website? You do not need to register, configure settings, or connect anything to find out. Just. Try our demo site to see how voice chat, video chat, screen share, video recording and see customer screen works in real time.
Or right after activating the plugin, go to Settings → Business Chat Room – 2ConnectMe. You will see a live simulated website with the 2ConnectMe sticky chat button already in place. Click the button, and the contact form pops up exactly as your visitors would experience it.
The preview reflects the plugin’s default settings and updates when you change options and save. It is the fastest way to understand what 2ConnectMe does before committing to an account or a single configuration change.
No registration. No setup. Just install, activate, and look.
Contact us
We love to hear from you to solve your issues or any comments / improvement areas in the future release. If you still cannot solve the issue after trying all FAQs, please contact us.
– 2ConnectMe
– Email support@2connectme.com
– Facebook
– Live Chat here
Installation
⚙️ Simple Setup, Powerful Integration
Getting Started
To use this plugin, you need a free 2ConnectMe account as a service staff. Follow these steps:
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Download & Activate this plugin on your wordpress.
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In your WordPress Dashboard, go to Settings -> Business Chat Room – 2ConnectMe to configure the plugin.
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On such plugin admin page, a simulated grey website is available for you to experience the sticky chat button. Before any settings on this plugin, you may try this simulated website with initial default configuration settings to see if this plugin fits your business.
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In order to acquire your own chat room URL to connect to this plugin in the settings, you requires a workspace to handle normal chat, video chat, screen share and manage sessions. It needs Register a Free account to claim this free workspace from 2ConnectMe.
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Copy your unique chat room URL from your 2ConnectMe dashboard.
- After successful registration, please check your “Congratulation” email sent from 2ConnectMe which are with default URL of text, voice and video chat room
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Paste the URL into this plugin’s settings in WordPress.
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Done! You may try to contact form pop up and chat now as
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With these chat room URLs, you can now add chat, phone, or video buttons anywhere on your site.
Helpers
For detail installation and other documentation, please refer to 2ConnectMe Documentation or FAQ.
- Quick start for Therapist / Tutor
- Quick start for IT Helpdesk
- Initial Settings Wizard
- Integrations – How to
- Integrations – WordPress
- Integrations – WhatsApp Chats Distribution Setup
- Integrations – Click to Call button
- Integrations – Direct Contact Form / Voice Video Chat
- Business Revenue – InApp Payment allows your agents to accept payment from clients directly during chat conversation.
- Business Revenue – Activation & Setup
- Auto Whisper Triggers
- Notifications on Browsers
- White Label Branding
Frequently asked questions
Is 2ConnnectMe service FREE?
Those free-tier-account services with a default chat room “GENERAL” is provided for FREE for unlimited Agents, unlimited websites for lifetime. More than enough functions for a StartUp or personal usage. We also have flexible pricing plan. When your business grows and requires multiple chat rooms, e.g. for distributing the customer chats to Agents from different departments, we have limited budget pricing plan for growing business. For large enterprise with high traffic call center operation and advance call distribution, we have affordable pricing plan.
Could I try the service prior to any settings or registration?
We have agent and website built for self-run demonstration for voice chat, video chat, screen share, video recording and see customer screen in real time. Please go to our 2ConnectMe self-run demo website.
Why I cannot hear ring tone for incoming calls
Ring Tone is supported in desktop browsers and mobile app. Ring tone is configured to “Off” by default. This can be modified in settings of 2ConnectMe, i.e. menu -> Account -> Profile -> Ring Tone. The other reason may be the security settings of browser not allowing 2connectme.com to play sound. Please refer to FAQ->Operation & Usage -> Ring Tone for detail settings required.
Could I just depoly different chat room Url on different pages and only happens on specific page instead of all pages?
Yes. Uninstall this plugin and paste the scripts on your required pages through “Custom HTML” block. The scripts for Contact Form in HTML pages details here
Why floating chat icon is not shown on mobile devices?
Refer to General settings of this plugin. Set “Disable at Small Screen” width to 1 px width. The default value is 767 px width. Set the value to 1 px width which means floating icon is shown on all devices regardless of screen width.
I want use my own icon. Can I change it?
From version 1.1 onwards, pre-defined icons for Chat, Phone, Video and Mail with different pre-defined sizes, Large (50×50), Medium (40×40) and Small (30×30) are provided. Reminders: If you need DIRECT Phone or Video call PopUp Form WITHOUT Contact Form, you have to select either Phone or Video icon. Otherwise, strange behaviour will happen. In other words, if you need Phone or Video buttons on Contact Form, you should still select either Chat or Mail icon because the PopUp is the Contact Form.
I want contact form pop up when website visitor hover the icon instead of click the icon. Any configuration for this?
Refer to General settings of this plugin. Set the “Change on Event” to “hover”.
Where can I configure the size of device to be determined as small devices so that this plugin is not shown?
Refer to General settings of this plugin. Set “Disable at Small Screen” width to 1 px width. The default value is 767 px width. Set the value to 1 px width which means floating icon is shown on all devices regardless of screen width.
Where can I configure bottom right or button left of the chat icon on screen?
Refer to “Chat” settings of this plugin. Set “Horizontal Position” to “left” or “right”.
Can I change the width of Contact Form?
It is automatically adjusted from ver 1.1 onwards. No width configuration is needed. ** Can I customize the contact Form such as header texts, adding my company name and hide the fields and action buttons (Chat, Phone, Video, Mail)? Yes. It is new features provided in ver 1.1 Refer to here for details.
What further settings are needed for Mobile “Business Chat Room – 2ConnectMe”
No further configuration needed. Mobile one shares the same user accounts information. Just use the same user account to logon through mobile.
I do not receive customer chat in mobile App, what should I do?
In order to ensure Mobile App is able to receive visitor enquiries, security settings “Allow Notification” and “Allow Auto-Start” must be enabled in Android phone. Since Android manufacturers make their own version of Android with different customisation, it is not possible to conduct test on each of them. If you are not able to receive customer chat, please contact us for support. We are happy here to solve any issues for you.
Can I use the same account to logon PC browsers and Mobile App of 2ConnectMe?
Yes. They can handle customer chat at the same time.
Where can I find more FAQ about WordPress Plugin and Mobile App?
FAQ & support
Changelog
1.7.5
- add demo site information to let developer to try our service prior to any settings or registration.
1.7.4
- add guidelines to assist developer to go to the plugin settings directly after activatino of plugin.
1.7.3
- On plugin admin page, a new simulated website is added to show the corresponding settings of sticky chat button on the WordPress website. It lets developer experience how 2ConnectMe sticky chat botton works on the website.
1.7.2
- add guidelines to setup the plugin and 2ConnectMe service.
1.7.1
- add guidelines to setup the plugin and 2ConnectMe service.
1.7.0
- add guidelines to setup the plugin and 2ConnectMe service.
Screenshots
For developers
Is this your plugin? Show off the numbers.
Add a live badge to your site, docs or GitHub README. It updates on its own — no account needed.
Best 2ConnectMe alternatives
All clinic plugins →
FAQ
2ConnectMe: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 7, 2026
Is 2ConnectMe free?
Yes. 2ConnectMe is free to download and use from the official WordPress.org plugin directory.
Is 2ConnectMe safe to use in 2026?
2ConnectMe is a solid plugin choice in 2026, with a few things worth checking first. It runs on 10+ sites, is rated 5/5 and was last updated 7 days ago, and scores 73/100 on our health check.
How many websites use 2ConnectMe?
2ConnectMe is active on 10+ WordPress websites and has been downloaded 8,624 times since it launched in May 2017. It was downloaded 734 times in the last 30 days.
Does 2ConnectMe work with WordPress 7.1?
Yes. The developer has tested 2ConnectMe up to WordPress 7.1.3, the latest release. It requires WordPress 4.4 or newer.
When was 2ConnectMe last updated?
The latest version, 1.7.5, was released on October 1, 2026 (7 days ago).
Who makes 2ConnectMe?
2ConnectMe is developed and maintained by 2ConnectMe Ltd.
What are the best alternatives to 2ConnectMe?
The most popular alternatives to 2ConnectMe are MJM Clinic (20+ installs), Consultation Hours (<10 installs) and Oravio (<10 installs).
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