Autotask Ticket Lookup
Simple plugin takes a ticket number via front-end submission and queries the Autotask API, returning a ticket summary with time entries and notes
Consider an alternative
Autotask Ticket Lookup shows warning signs in 2026 — compare the alternatives below before installing. It runs on 10+ sites and was last updated 12 years ago, and scores 23/100 on our health check.
- Small user base (10+ active installs)
- Very few reviews so far
- No update in 12 years
- Only tested up to WordPress 4.0 (latest is 7.1)
Daily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where Autotask Ticket Lookup stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| autotask | #2 |
| autotask api | #1 |
| autotask ticket | #1 |
| ticket | >100 |
Version adoption
Share of active sites per release.
About Autotask Ticket Lookup
From the official readme · v1.1.0Description
This plugin queries the Autotask API using your supplied user credentials. Your autotask account must be activated for API access for this plugin to work, which will require contacting Autotask Support to accomplish.
You will also need to know which region your account is hosted in, which can be easily deduced by your Autotask Dashboard URL (instead of a preceeding “www”, you will see “ww” followed by a number. This number is what you need to remember)
The plugin has a built in test query that you can run after submitting your credentials.
There are two shortcodes provided, one outputs the searching form (which also takes an optional label parameter for the ticket number search field) and the other outputs the search results. The output is hard-coded but there are CSS classes available for manually styling the output.
There is also a premium version available, with some extra features to truly integrate this plugin with your own site’s theme, with more features to come! Check it out: http://www.cnetsys.com/downloads/autotask-ticket-lookup-plugin-for-wordpress/
Installation
- Activate the plugin through the ‘Plugins’ menu in WordPress
- Follow the link on the plugin to enter your Autotask API details
- Test your connection using the “Test” tab in the Settings page
- Use the shortcodes to print out the search form and search results
Screenshots
For developers
Is this your plugin? Show off the numbers.
Add a live badge to your site, docs or GitHub README. It updates on its own — no account needed.
FAQ
Autotask Ticket Lookup: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Sep 30, 2026
Is Autotask Ticket Lookup free?
Yes. Autotask Ticket Lookup is free to download and use from the official WordPress.org plugin directory.
Is Autotask Ticket Lookup safe to use in 2026?
Autotask Ticket Lookup shows warning signs in 2026 — compare the alternatives below before installing. It runs on 10+ sites and was last updated 12 years ago, and scores 23/100 on our health check.
How many websites use Autotask Ticket Lookup?
Autotask Ticket Lookup is active on 10+ WordPress websites and has been downloaded 1,923 times since it launched in September 2014. It was downloaded 30 times in the last 30 days.
Does Autotask Ticket Lookup work with WordPress 7.1?
Autotask Ticket Lookup is officially tested up to WordPress 4.0.38, while the latest release is 7.1.2. It may still work, but try it on a staging site first.
When was Autotask Ticket Lookup last updated?
The latest version, 1.1.0, was released on September 11, 2014 (12 years ago).
Who makes Autotask Ticket Lookup?
Autotask Ticket Lookup is developed and maintained by C-Net Systems.
Powered by PageForge
Want thousands of pages that rank like these? Build them in an afternoon.
This directory runs on the same engine as PageForge. Turn any spreadsheet, CSV or API into thousands of fast, SEO-ready WordPress pages — with schema, internal links and AI-written copy baked in.
- CSV, Google Sheets & API data sources
- AI content, schema & internal links per page
- Works with Elementor, Gutenberg, Yoast & Rank Math
- Free on WordPress.org — no credit card
