AnswerForce
Add the AnswerForce plugin for quick and easy customer support. Chat with visitors, build relationships and improve customer satisfaction.
Consider an alternative
AnswerForce shows warning signs in 2026 — compare the alternatives below before installing. It runs on 10+ sites, is rated 5/5 and was last updated 3 years ago, and scores 30/100 on our health check.
- Small user base (10+ active installs)
- Very few reviews so far
- No update in 3 years
- Only tested up to WordPress 6.3 (latest is 7.1)
How does it stack up?
Side-by-side on installs, updates, ratings & supportDaily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where AnswerForce stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| chat answering | >100 |
| chat widget | >100 |
| lead capture | >100 |
| live chat | >100 |
| online support | >100 |
Version adoption
Share of active sites per release.
Rating breakdown
★★★★★★★★★★ 5 from 1 reviews
About AnswerForce
From the official readme · v2.3Description
Extend the same professional support of your call answering service to your website visitors.
Install live chat on your WordPress site in minutes and open up a whole new channel for leads.
We work with you to create a detailed knowledge base, enabling your virtual receptionists to provide on-brand responses, capture leads, take messages, and schedule appointments. Never miss a lead or sale again.
AnswerForce benefits
- 24/7 live chat support for your clients.
- Give every customer premium support, be it by phone or live chat
- Capture and qualify a whole new channel of leads
- Build relationships and increase customer satisfaction
- Analyze your web traffic to gain invaluable insights
- Increase sales and boost your bottom line
24/7 live chat answering service
Your website is open 24/7, your support should be too.
We can help you answer your customers’ questions, capture leads, take messages, and more. Choose to have our agents answer your chats 24/7, or whenever you’re unavailable.
How it works with WordPress
The AnswerForce plugin allows you to add live chat directly to your WordPress-powered website. Your website visitors simply click the icon to start chatting with a team member through the chat dashboard. If you are unavailable, one of our associates will answer the chat on your behalf.
FAQs
How much does it cost?
Prices vary, but every AnswerForce plan comes with a set number of chats. . Chat with us on our website to find out more.
Can I answer chats myself?
You can answer an unlimited amount of chats yourself at no extra cost.
How do I get updated on chats answered by AnswerForce?
You’ll receive immediate notifications whenever an AnswerForce chat associate answers a chat on your behalf. You can view these via your AnswerForce app. You can also review chat transcripts in full through the chat dashboard.
What is ChatSupport?
ChatSupport is a live chat provider and the tool of choice for AnswerForce’s live answering team. ChatSupport was developed by AnywhereWorks, the parent company of AnswerForce.
Through ChatSupport’s simple, secure chat widget, your AnswerForce receptionists provide 24/7 support to your website visitors.
You can find out more about Chat Support here.
Screenshots
For developers
Is this your plugin? Show off the numbers.
Add a live badge to your site, docs or GitHub README. It updates on its own — no account needed.
Best AnswerForce alternatives
All chat answering plugins →| Rank | Plugin | Active installs |
|---|---|---|
| 1 |
ChatSupport
The ChatSupport plugin enables you to easily add a live chat widget to your WordPress site…
|
50+ |
FAQ
AnswerForce: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Sep 27, 2026
Is AnswerForce free?
Yes. AnswerForce is free to download and use from the official WordPress.org plugin directory.
Is AnswerForce safe to use in 2026?
AnswerForce shows warning signs in 2026 — compare the alternatives below before installing. It runs on 10+ sites, is rated 5/5 and was last updated 3 years ago, and scores 30/100 on our health check.
How many websites use AnswerForce?
AnswerForce is active on 10+ WordPress websites and has been downloaded 1,934 times since it launched in May 2020. It was downloaded 62 times in the last 30 days.
Does AnswerForce work with WordPress 7.1?
AnswerForce is officially tested up to WordPress 6.3.12, while the latest release is 7.1.2. It may still work, but try it on a staging site first.
When was AnswerForce last updated?
The latest version, 2.3, was released on September 20, 2023 (3 years ago).
Who makes AnswerForce?
AnswerForce is developed and maintained by answerforce.
What are the best alternatives to AnswerForce?
The most popular alternatives to AnswerForce are ChatSupport (50+ installs).
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