Admin Chat Management
Admin Chat Management is a Firebase Support & Chat Management with real-time communication tool powered by Firebase for secure and scalable interaction. This plugin enhances your admin dashboard by offering powerful…
Use with caution
Admin Chat Management works, but test it on a staging site before relying on it in 2026. Is rated 5/5 and was last updated 5 months ago, and scores 56/100 on our health check.
- Small user base (<10 active installs)
- Very few reviews so far
Daily downloads
Download spikes usually follow a new release — each site that auto-updates counts as a download.
Rankings
Where Admin Chat Management stands todayWordPress.org search rankings
Live position in the plugin search, top 100| Keyword | Position |
|---|---|
| admin-chat-box | #50 |
| chat | >100 |
| chat-form | >100 |
| firebase | #23 |
| form | >100 |
Rating breakdown
★★★★★★★★★★ 5 from 1 reviews
About Admin Chat Management
From the official readme · v3.1.2Description
Admin Chat Management is a Firebase Support & Chat Management with real-time communication tool powered by Firebase for secure and scalable interaction. This plugin enhances your admin dashboard by offering powerful features like Backend/Frontend Chat + Support Management, User List & Agents Management, with a robust Support System Settings interface.
Users can instantly chat with each other or enable support mode to communicate exclusively with support agents. The modern, mobile-friendly UI delivers real-time messaging and push notifications, powered by Firebase for secure authentication, data storage, and seamless updates.
- Backend Chat Management allows admins to monitor and control all conversations directly from the dashboard. This includes filtering messages, and assigning agent roles to team members.
- User List & Agents Management enables clear oversight and segmentation of users, team agents, and their chat roles or responsibilities. You can now onboard support agents and organize client interactions with ease.
- Support System Settings centralizes all options—chat enablement, agent controls, Firebase credentials, and design customizations—under one panel for easy management.
Whether you’re building a support system for eCommerce, a team-based collaboration app, or a community platform—Firebase Support & Chat Management offers unmatched flexibility and Firebase-powered scalability.
ATTRACTIVE UI AND SUPER EASY TO USE
- Easy access to information – Access messages and images from the intuitive Firebase-powered chat interface.
- Improved collaboration – Enable real-time conversations through streamlined Backend Chat Management.
- Increased productivity – Quick User List & Agents Management allows fast task routing and communication.
- Secure authentication – Firebase ensures only authorized access.
- Data reliability – Firebase provides persistent storage for messages, images, and session logs.
- Enhanced user experience – Designed for both desktop and mobile users.
- Increased engagement – Real-time push notifications keep users active.
- Future growth – Built with Firebase to handle enterprise-level Support System Settings needs.
Key Features
🔧 Backend Chat Management
- Full control over chat logs, including moderation tools.
- Manage open conversations, archives, and resolve queries efficiently.
- Real-time Firebase updates ensure your Backend Chat Management stays up to date.
- Backend Chat Management works even on low-latency networks.
- Assign agents to conversations directly from Backend Chat Management.
👥 User List & Agents Management
- View, edit, and assign roles to users from the dashboard.
- Create unlimited support agents with custom roles.
- Manage the User List & Agents Management panel with advanced filters.
- Track user activity within User List & Agents Management views.
- Sync data directly from Firebase in real time.
⚙️ Support System Settings
- Central panel for all system-wide configurations.
- Enable/disable chat, choose layout, and set agent permissions.
- Customize branding and layout under Support System Settings.
- Securely store Firebase credentials and keys.
- Support System Settings panel includes fallback error handling.
Each of these core modules—Backend Chat Management, User List & Agents Management, and Support System Settings—is integrated with Firebase and WordPress for a seamless user and admin experience.
👁️ View Tutorial | 👩🏼💻 Get ORG Support
How to Use
After activating the plugin:
Navigate to your Admin Dashboard > Firebase Support & Chat Management > Settings to configure Firebase and enable chat. Customize Backend Chat Management, set up the User List & Agents Management, and fine-tune the Support System Settings for optimal performance.
Privacy & Security
- All chat data stored locally in your WordPress database – no third-party data storage
- GDPR compliant with built-in data export, anonymization, and retention controls
- No data sent to any external server except your Firebase account
- Session security and XSS protection built-in
Installation
- Upload files to the
/wp-content/plugins/admin-chat-boxdirectory - Integrate Firebase and activate the plugin through the ‘Plugins’ screen in WordPress
Changelog
3.1.2 – 01 June 2026
- Security and maintenance improvements
3.1.1 – 23 May 2026
- Security and maintenance improvements
- Hardened AJAX authentication and permission validation
- Improved nonce verification and request handling
- Enhanced sanitization and internal validation logic
- Updated timezone/date handling for WordPress compliance
- General stability, compatibility, and code quality improvements
3.1.0 – 24 July 2025
- New: Backend Chat Management Improved
- New: User List & Agents Management
- New: Support System Settings
3.0.0 – 14 July 2025
- New: Completely redesigned the chat system module for improved performance and user experience.
2.0.0 – 01 FEB 2023
- New: Added Firebase Integration
- Improvement: New Admin UI
1.0.0
- Inital commit of plugin
Screenshots
For developers
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FAQ
Admin Chat Management: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 18, 2026
Is Admin Chat Management free?
Yes. Admin Chat Management is free to download and use from the official WordPress.org plugin directory.
Is Admin Chat Management safe to use in 2026?
Admin Chat Management works, but test it on a staging site before relying on it in 2026. Is rated 5/5 and was last updated 5 months ago, and scores 56/100 on our health check.
How many websites use Admin Chat Management?
Admin Chat Management is active on <10 WordPress websites and has been downloaded 2,458 times since it launched in October 2022. It was downloaded 110 times in the last 30 days.
Does Admin Chat Management work with WordPress 7.1?
Admin Chat Management is officially tested up to WordPress 7.0.7, while the latest release is 7.1.3. It may still work, but try it on a staging site first.
What PHP version does Admin Chat Management need?
Admin Chat Management requires PHP 7.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.
When was Admin Chat Management last updated?
The latest version, 3.1.2, was released on June 1, 2026 (5 months ago).
Who makes Admin Chat Management?
Admin Chat Management is developed and maintained by Sabbir Sam.
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