Head-to-head · October 2026
Nifty Desk vs Support Tickets v2
Nifty Desk comes out ahead, winning 4 of 6 head-to-head checks against Support Tickets v2.
Nifty Desk
The easiest to use Help Desk & Support Ticket plugin. Create a support help desk quickly and easily with…
Support Tickets v2
Support Tickets is a WordPress plugin which allows you to create and manage a simple support ticket system or…
| Metric | Nifty Desk | Support Tickets v2 |
|---|---|---|
| Active installs | 10+ | 10+ |
| Downloads (30 days) | 93 | 79 |
| Download trend | +43.1% | +43.6% |
| Rating | 5/5 | 4/5 |
| Reviews | 1 | 4 |
| Health score | 30/100 | 27/100 |
| Last updated | 10 years ago | 14 years ago |
| Tested up to | WP 4.7.38 | WP 3.4.2 |
| Support resolved | — | — |
| Requires PHP | Any | Any |
| First released | Nov 2016 | Jul 2012 |
Daily downloads, last 90 days
Nifty DeskSupport Tickets v2
Choose Nifty Desk if…
You care most about downloads (30 days), health score and last updated.
- Small user base (10+ active installs)
- Very few reviews so far
- No update in 9 years
- Only tested up to WordPress 4.7 (latest is 7.1)
Choose Support Tickets v2 if…
You care most about download trend and reviews.
- Small user base (10+ active installs)
- Very few reviews so far
- No update in 14 years
- Only tested up to WordPress 3.4 (latest is 7.1)
Both compete in: support support tickets
FAQ
Nifty Desk vs Support Tickets v2: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 7, 2026
Which is better, Nifty Desk or Support Tickets v2?
Nifty Desk comes out ahead, winning 4 of 6 head-to-head checks against Support Tickets v2. Choose Nifty Desk if you care most about downloads (30 days), health score and last updated. Choose Support Tickets v2 if you care most about download trend and reviews.
Is Nifty Desk more popular than Support Tickets v2?
Nifty Desk is the more popular of the two with 10+ active installs, compared with 10+ for Support Tickets v2.
Can I use Nifty Desk and Support Tickets v2 together?
Both plugins cover support and support tickets, so most sites only need one. Running two plugins that do the same job can cause conflicts and slow your site down — pick the one that fits best and remove the other.
Are Nifty Desk and Support Tickets v2 free?
Yes. Both are free to download from the official WordPress.org plugin directory. Either may also offer paid upgrades from its developer.
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