Head-to-head · October 2026
HelpCrunch vs ProProfs Chat- Live Chat…
HelpCrunch comes out ahead, winning 5 of 7 head-to-head checks against ProProfs Chat- Live Chat &….
HelpCrunch
Take your customer support to the next level with the HelpCrunch WordPress plugin. Do you think it’s a tough…
ProProfs Chat- Live Chat & Chatbot Plug…
ProProfs Chat is a SaaS-based live chat software that helps businesses of all sizes communicate with their…
| Metric | HelpCrunch | ProProfs Chat- Live Chat… |
|---|---|---|
| Active installs | 2K+ | 100+ |
| Downloads (30 days) | 418 | 169 |
| Download trend | -28.2% | +49.6% |
| Rating | 5/5 | 5/5 |
| Reviews | 6 | 8 |
| Health score | 79/100 | 40/100 |
| Last updated | 2 months ago | 2 years ago |
| Tested up to | WP 7.1.0 | WP 6.7.0 |
| Support resolved | — | — |
| Requires PHP | Any | 5.6+ |
| First released | Mar 2016 | Jul 2018 |
Daily downloads, last 90 days
HelpCrunchProProfs Chat- Live Cha…
Choose HelpCrunch if…
You care most about active installs, downloads (30 days) and health score.
- Tested with the latest WordPress (7.1)
Choose ProProfs Chat- Live Chat… if…
You care most about download trend and reviews.
- Small user base (100+ active installs)
- No update in over a year
- Only tested up to WordPress 6.7 (latest is 7.1)
Both compete in: chat plugin chatbot live chat
FAQ
HelpCrunch vs ProProfs Chat- Live Chat…: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 7, 2026
Which is better, HelpCrunch or ProProfs Chat- Live Chat &…?
HelpCrunch comes out ahead, winning 5 of 7 head-to-head checks against ProProfs Chat- Live Chat &…. Choose HelpCrunch if you care most about active installs, downloads (30 days) and health score. Choose ProProfs Chat- Live Chat &… if you care most about download trend and reviews.
Is HelpCrunch more popular than ProProfs Chat- Live Chat &…?
HelpCrunch is the more popular of the two with 2K+ active installs, compared with 100+ for ProProfs Chat- Live Chat &….
Can I use HelpCrunch and ProProfs Chat- Live Chat &… together?
Both plugins cover chat plugin, chatbot and live chat, so most sites only need one. Running two plugins that do the same job can cause conflicts and slow your site down — pick the one that fits best and remove the other.
Are HelpCrunch and ProProfs Chat- Live Chat &… free?
Yes. Both are free to download from the official WordPress.org plugin directory. Either may also offer paid upgrades from its developer.
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