Head-to-head · October 2026
GoTo’s Contact Center Web… vs Wise Chat
Wise Chat comes out ahead, winning 7 of 7 head-to-head checks against GoTo’s Contact Center Webch….
GoTo’s Contact Center Webchat
Our Contact Center webchat plugin allows you to easily add chat functionality to your website to reach more…
Wise Chat
Wise Chat is a leading chat plugin that helps to build social networks and this way it increases user’s…
| Metric | GoTo’s Contact Center Web… | Wise Chat |
|---|---|---|
| Active installs | 100+ | 5K+ |
| Downloads (30 days) | 98 | 4.2K |
| Download trend | +58.1% | +245.1% |
| Rating | — | 4.4/5 |
| Reviews | 0 | 105 |
| Health score | 25/100 | 74/100 |
| Last updated | 3 years ago | 2 weeks ago |
| Tested up to | WP 6.3.12 | WP 6.9.9 |
| Support resolved | — | — |
| Requires PHP | 5.3+ | 7.4+ |
| First released | Apr 2022 | Dec 2014 |
Daily downloads, last 90 days
GoTo’s Contact Center W…Wise Chat
Choose GoTo’s Contact Center Web… if…
You prefer its feature set and workflow — it holds its own on the fundamentals.
- Small user base (100+ active installs)
- Very few reviews so far
- No update in 3 years
- Only tested up to WordPress 6.3 (latest is 7.1)
Choose Wise Chat if…
You care most about active installs, downloads (30 days) and download trend.
- Actively developed — last update 2 weeks ago
- Momentum — downloads up 245.1% vs the previous 30 days
- Only tested up to WordPress 6.9 (latest is 7.1)
FAQ
GoTo’s Contact Center Web… vs Wise Chat: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 3, 2026
Which is better, GoTo’s Contact Center Webch… or Wise Chat?
Wise Chat comes out ahead, winning 7 of 7 head-to-head checks against GoTo’s Contact Center Webch…. Choose Wise Chat if you care most about active installs, downloads (30 days) and download trend.
Is GoTo’s Contact Center Webch… more popular than Wise Chat?
Wise Chat is the more popular of the two with 5K+ active installs, compared with 100+ for GoTo’s Contact Center Webch….
Can I use GoTo’s Contact Center Webch… and Wise Chat together?
Both plugins cover chat and webchat, so most sites only need one. Running two plugins that do the same job can cause conflicts and slow your site down — pick the one that fits best and remove the other.
Are GoTo’s Contact Center Webch… and Wise Chat free?
Yes. Both are free to download from the official WordPress.org plugin directory. Either may also offer paid upgrades from its developer.
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