Head-to-head · September 2026
Footer Contact Form vs Zendesk Chat
Zendesk Chat comes out ahead, winning 5 of 6 head-to-head checks against Footer Contact Form.
Footer Contact Form
Contact Us plug-in which add a static contact form in footer. Supports custom Thank You page and let you add…
Zendesk Chat
Did you know that 83% of consumers need some kind of customer support when making an online purchase? And 45%…
| Metric | Footer Contact Form | Zendesk Chat |
|---|---|---|
| Active installs | <10 | 10K+ |
| Downloads (30 days) | 34 | 768 |
| Download trend | +61.9% | +23.9% |
| Rating | — | 4/5 |
| Reviews | 0 | 27 |
| Health score | 29/100 | 42/100 |
| Last updated | 9 years ago | 6 years ago |
| Tested up to | — | WP 5.5.22 |
| Support resolved | — | — |
| Requires PHP | Any | Any |
| First released | Feb 2018 | Jan 2010 |
Daily downloads, last 90 days
Footer Contact FormZendesk Chat
Choose Footer Contact Form if…
You care most about download trend.
- Small user base (<10 active installs)
- Very few reviews so far
- No update in 8 years
Choose Zendesk Chat if…
You care most about active installs, downloads (30 days) and reviews.
- Proven at scale on 10K+ active sites
- Momentum — downloads up 23.9% vs the previous 30 days
- No update in 6 years
- Only tested up to WordPress 5.5 (latest is 7.1)
Both compete in: contact us
FAQ
Footer Contact Form vs Zendesk Chat: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Sep 29, 2026
Which is better, Footer Contact Form or Zendesk Chat?
Zendesk Chat comes out ahead, winning 5 of 6 head-to-head checks against Footer Contact Form. Choose Footer Contact Form if you care most about download trend. Choose Zendesk Chat if you care most about active installs, downloads (30 days) and reviews.
Is Footer Contact Form more popular than Zendesk Chat?
Zendesk Chat is the more popular of the two with 10K+ active installs, compared with <10 for Footer Contact Form.
Can I use Footer Contact Form and Zendesk Chat together?
Both plugins cover contact us, so most sites only need one. Running two plugins that do the same job can cause conflicts and slow your site down — pick the one that fits best and remove the other.
Are Footer Contact Form and Zendesk Chat free?
Yes. Both are free to download from the official WordPress.org plugin directory. Either may also offer paid upgrades from its developer.
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