Head-to-head · October 2026
Chatway Live Chat vs Intercom Integration for…
Chatway Live Chat comes out ahead, winning 6 of 7 head-to-head checks against Intercom Integration for Wo….
Chatway Live Chat
Live chat with your WordPress website visitors. Provide customer support using the Chatway AI chatbot and…
Intercom Integration for WordPress
Obox Intercom is a free plugin which integrates Intercom, one of the best customer communication apps.
| Metric | Chatway Live Chat | Intercom Integration for… |
|---|---|---|
| Active installs | 30K+ | 10+ |
| Downloads (30 days) | 7K | 37 |
| Download trend | -12.6% | -9.8% |
| Rating | 5/5 | 5/5 |
| Reviews | 768 | 5 |
| Health score | 95/100 | 35/100 |
| Last updated | 2 days ago | 11 years ago |
| Tested up to | WP 7.1.3 | WP 4.3.34 |
| Support resolved | 100% | — |
| Requires PHP | Any | Any |
| First released | Nov 2023 | Sep 2015 |
Daily downloads, last 90 days
Chatway Live ChatIntercom Integration fo…
Choose Chatway Live Chat if…
You care most about active installs, downloads (30 days) and reviews.
- Proven at scale on 30K+ active sites
- Loved by users — 5/5 from 768 reviews
- Actively developed — last update 2 days ago
- Tested with the latest WordPress (7.1)
- Responsive support — 100% of recent threads resolved
Choose Intercom Integration for… if…
You care most about download trend.
- Small user base (10+ active installs)
- No update in 10 years
- Only tested up to WordPress 4.3 (latest is 7.1)
Both compete in: customer support
FAQ
Chatway Live Chat vs Intercom Integration for…: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 16, 2026
Which is better, Chatway Live Chat or Intercom Integration for Wo…?
Chatway Live Chat comes out ahead, winning 6 of 7 head-to-head checks against Intercom Integration for Wo…. Choose Chatway Live Chat if you care most about active installs, downloads (30 days) and reviews. Choose Intercom Integration for Wo… if you care most about download trend.
Is Chatway Live Chat more popular than Intercom Integration for Wo…?
Chatway Live Chat is the more popular of the two with 30K+ active installs, compared with 10+ for Intercom Integration for Wo….
Can I use Chatway Live Chat and Intercom Integration for Wo… together?
Both plugins cover customer support, so most sites only need one. Running two plugins that do the same job can cause conflicts and slow your site down — pick the one that fits best and remove the other.
Are Chatway Live Chat and Intercom Integration for Wo… free?
Yes. Both are free to download from the official WordPress.org plugin directory. Either may also offer paid upgrades from its developer.
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