Head-to-head · October 2026
ChatSupport vs Free customer chat soluti…
Free customer chat solution comes out ahead, winning 5 of 6 head-to-head checks against ChatSupport.
ChatSupport
With the ChatSupport plugin, you can easily add a live chat widget to your WordPress site. Start providing…
Free customer chat solution
Increase sales by making your business look more professional and approachable. An easy-to-use solution for…
| Metric | ChatSupport | Free customer chat soluti… |
|---|---|---|
| Active installs | 60+ | 400+ |
| Downloads (30 days) | 78 | 163 |
| Download trend | +44.4% | +34.7% |
| Rating | — | 3.8/5 |
| Reviews | 0 | 6 |
| Health score | 25/100 | 37/100 |
| Last updated | 3 years ago | 2 years ago |
| Tested up to | WP 6.3.12 | WP 6.3.12 |
| Support resolved | — | — |
| Requires PHP | Any | 5.2.4+ |
| First released | Nov 2020 | Nov 2019 |
Daily downloads, last 90 days
ChatSupportFree customer chat solu…
Choose ChatSupport if…
You care most about download trend.
- Small user base (60+ active installs)
- Very few reviews so far
- No update in 3 years
- Only tested up to WordPress 6.3 (latest is 7.1)
Choose Free customer chat soluti… if…
You care most about active installs, downloads (30 days) and reviews.
- Small user base (400+ active installs)
- No update in over a year
- Only tested up to WordPress 6.3 (latest is 7.1)
Both compete in: free chat
FAQ
ChatSupport vs Free customer chat soluti…: quick answers
Straight answers, pulled from live WordPress.org data.
Live data from WordPress.org · checked Oct 6, 2026
Which is better, ChatSupport or Free customer chat solution?
Free customer chat solution comes out ahead, winning 5 of 6 head-to-head checks against ChatSupport. Choose ChatSupport if you care most about download trend. Choose Free customer chat solution if you care most about active installs, downloads (30 days) and reviews.
Is ChatSupport more popular than Free customer chat solution?
Free customer chat solution is the more popular of the two with 400+ active installs, compared with 60+ for ChatSupport.
Can I use ChatSupport and Free customer chat solution together?
Both plugins cover free chat, so most sites only need one. Running two plugins that do the same job can cause conflicts and slow your site down — pick the one that fits best and remove the other.
Are ChatSupport and Free customer chat solution free?
Yes. Both are free to download from the official WordPress.org plugin directory. Either may also offer paid upgrades from its developer.
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