# Zupportly – WordPress Helpdesk & Customer Support Ticket System

> Zupportly has <10 active installs, a 5/5 rating from 1 reviews and 42 downloads in the last 30 days. Health score 43/100, keyword rankings, version adoption and the best alternatives.

**Verdict: Use with caution.** Zupportly works, but test it on a staging site before relying on it in 2026. Is rated 5/5 and was last updated 7 months ago, and scores 43/100 on our health check.

**Complete WordPress Helpdesk & Customer Support Ticket System**

## Key facts

- **Overall rank:** —
- **Active installs:** <10
- **Total downloads:** 638
- **Downloads (30 days):** 42 (+5% vs previous 30 days)
- **Rating:** 5/5 from 1 reviews
- **Health score:** 43/100 (Fair)
- **Version:** 1.2
- **Last updated:** Mar 17, 2026
- **Tested up to:** WordPress 6.9.9
- **Requires:** WordPress 6.0+, PHP 7.4+
- **Support resolved:** 0 of 0 threads (last 2 months)
- **Developer:** Anowar Hossain Rana (https://pageforge.pro/directory/authors/ahrana/)
- **WordPress.org:** https://wordpress.org/plugins/zupportly/

## Category rankings

| Category | Rank | Plugins |
|---|---|---|
| [customer support](https://pageforge.pro/directory/plugins/tag/customer-support/) | >100 | 521 |
| [helpdesk](https://pageforge.pro/directory/plugins/tag/helpdesk/) | #85 | 119 |
| [support](https://pageforge.pro/directory/plugins/tag/support/) | >100 | 284 |
| [ticket](https://pageforge.pro/directory/plugins/tag/ticket/) | #23 | 26 |
| [ticketing system](https://pageforge.pro/directory/plugins/tag/ticketing-system/) | #7 | 9 |

## WordPress.org search positions

| Keyword | Position | Results |
|---|---|---|
| customer support | >100 | 10,000 |
| helpdesk | >100 | 364 |
| support | >100 | 10,000 |
| ticket | >100 | 2,548 |
| ticketing system | #88 | 174 |

## Alternatives

| # | Name | Active installs | Rating | Updated | Health |
|---|---|---|---|---|---|
| 1 | [Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons](https://pageforge.pro/directory/plugins/chatway-live-chat/) | 30K+ | 5/5 (761) | Sep 29, 2026 | 95/100 |
| 2 | [LiveChat – Live Chat Plugin for WP Websites](https://pageforge.pro/directory/plugins/wp-live-chat-software-for-wordpress/) | 10K+ | 4.6/5 (98) | May 25, 2026 | 63/100 |
| 3 | [Zendesk Chat](https://pageforge.pro/directory/plugins/zopim-live-chat/) | 10K+ | 4/5 (27) | Aug 20, 2020 | 42/100 |
| 4 | [SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent](https://pageforge.pro/directory/plugins/supportcandy/) | 10K+ | 4.9/5 (289) | Sep 29, 2026 | 87/100 |
| 5 | [WPChat – Live Chat & Messaging Widget for Customer Support](https://pageforge.pro/directory/plugins/smashballoon-wpchat-livechat-customer-support/) | 6K+ | 4.5/5 (2) | Sep 14, 2026 | 78/100 |
| 6 | [Typebot](https://pageforge.pro/directory/plugins/typebot/) | 3K+ | 5/5 (6) | Apr 8, 2026 | 61/100 |
| 7 | [Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin](https://pageforge.pro/directory/plugins/majestic-support/) | 3K+ | 5/5 (8) | Sep 30, 2026 | 78/100 |
| 8 | [Live Chat with Messenger Customer Chat](https://pageforge.pro/directory/plugins/fb-messenger-live-chat/) | 3K+ | 4.5/5 (212) | Apr 14, 2025 | 46/100 |
| 9 | [Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System](https://pageforge.pro/directory/plugins/support-genix-lite/) | 2K+ | 4.5/5 (10) | Sep 6, 2026 | 85/100 |
| 10 | [Chatra Live Chat + ChatBot + Cart Saver](https://pageforge.pro/directory/plugins/chatra-live-chat/) | 2K+ | 5/5 (12) | Jul 9, 2026 | 74/100 |

## Frequently asked questions

### Is Zupportly free?
Yes. Zupportly is free to download and use from the official WordPress.org plugin directory.

### Is Zupportly safe to use in 2026?
Zupportly works, but test it on a staging site before relying on it in 2026. Is rated 5/5 and was last updated 7 months ago, and scores 43/100 on our health check.

### How many websites use Zupportly?
Zupportly is active on <10 WordPress websites and has been downloaded 638 times since it launched in March 2026. It was downloaded 42 times in the last 30 days.

### Does Zupportly work with WordPress 7.1?
Zupportly is officially tested up to WordPress 6.9.9, while the latest release is 7.1.2. It may still work, but try it on a staging site first.

### What PHP version does Zupportly need?
Zupportly requires PHP 7.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.

### When was Zupportly last updated?
The latest version, 1.2, was released on March 17, 2026 (7 months ago).

### Who makes Zupportly?
Zupportly is developed and maintained by Anowar Hossain Rana.

### What are the best alternatives to Zupportly?
The most popular alternatives to Zupportly are Chatway Live Chat (30K+ installs), LiveChat (10K+ installs) and Zendesk Chat (10K+ installs).


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/plugins/zupportly/ · Generated 2026-09-30 22:42 UTC by PageForge