# WPBuddy – Get Reliable WordPress Support

> WPBuddy has <10 active installs and 55 downloads in the last 30 days. Health score 49/100, keyword rankings, version adoption and the best alternatives.

**Verdict: Use with caution.** WPBuddy works, but test it on a staging site before relying on it in 2026. Was last updated 4 months ago, and scores 49/100 on our health check.

**Streamline your customer support process with WP Problem Solvers Support Ticket. This plugin allows admin users on your WordPress site to easily create support tickets from the admin dashboard and integrates seamlessly…**

## Key facts

- **Overall rank:** —
- **Active installs:** <10
- **Total downloads:** 2,484
- **Downloads (30 days):** 55 (+37.5% vs previous 30 days)
- **Rating:** No ratings yet
- **Health score:** 49/100 (Fair)
- **Version:** 1.0.6
- **Last updated:** Jun 22, 2026
- **Tested up to:** WordPress 7.0.6
- **Requires:** WordPress 5.6+, PHP 7.4+
- **Support resolved:** 0 of 0 threads (last 2 months)
- **Developer:** WP Problem Solvers (https://pageforge.pro/directory/authors/wpproblemsolvers/)
- **WordPress.org:** https://wordpress.org/plugins/wpbuddy/

## Category rankings

| Category | Rank | Plugins |
|---|---|---|
| [customer support](https://pageforge.pro/directory/plugins/tag/customer-support/) | >100 | 541 |
| [support tickets](https://pageforge.pro/directory/plugins/tag/support-tickets/) | #6 | 10 |
| [ticket system](https://pageforge.pro/directory/plugins/tag/ticket-system/) | #15 | 26 |

## WordPress.org search positions

| Keyword | Position | Results |
|---|---|---|
| customer support | >100 | 10,000 |
| support tickets | >100 | 2,299 |
| ticket system | >100 | 1,151 |

## Alternatives

| # | Name | Active installs | Rating | Updated | Health |
|---|---|---|---|---|---|
| 1 | [Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons](https://pageforge.pro/directory/plugins/chatway-live-chat/) | 30K+ | 5/5 (762) | Sep 29, 2026 | 95/100 |
| 2 | [LiveChat – Live Chat Plugin for WP Websites](https://pageforge.pro/directory/plugins/wp-live-chat-software-for-wordpress/) | 10K+ | 4.6/5 (98) | May 25, 2026 | 63/100 |
| 3 | [Zendesk Chat](https://pageforge.pro/directory/plugins/zopim-live-chat/) | 10K+ | 4/5 (27) | Aug 20, 2020 | 42/100 |
| 4 | [SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent](https://pageforge.pro/directory/plugins/supportcandy/) | 10K+ | 4.9/5 (289) | Sep 29, 2026 | 79/100 |
| 5 | [JS Help Desk – AI-Powered Support & Ticketing System](https://pageforge.pro/directory/plugins/js-support-ticket/) | 7K+ | 3.7/5 (74) | Oct 2, 2026 | 83/100 |
| 6 | [WPChat – Live Chat & Messaging Widget for Customer Support](https://pageforge.pro/directory/plugins/smashballoon-wpchat-livechat-customer-support/) | 6K+ | 4.5/5 (2) | Sep 14, 2026 | 78/100 |
| 7 | [Typebot](https://pageforge.pro/directory/plugins/typebot/) | 3K+ | 5/5 (6) | Apr 8, 2026 | 61/100 |
| 8 | [Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin](https://pageforge.pro/directory/plugins/majestic-support/) | 3K+ | 5/5 (8) | Sep 30, 2026 | 78/100 |
| 9 | [Live Chat with Messenger Customer Chat](https://pageforge.pro/directory/plugins/fb-messenger-live-chat/) | 3K+ | 4.5/5 (212) | Apr 14, 2025 | 46/100 |
| 10 | [Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System](https://pageforge.pro/directory/plugins/support-genix-lite/) | 2K+ | 4.5/5 (10) | Sep 6, 2026 | 85/100 |

## Frequently asked questions

### Is WPBuddy free?
Yes. WPBuddy is free to download and use from the official WordPress.org plugin directory.

### Is WPBuddy safe to use in 2026?
WPBuddy works, but test it on a staging site before relying on it in 2026. Was last updated 4 months ago, and scores 49/100 on our health check.

### How many websites use WPBuddy?
WPBuddy is active on <10 WordPress websites and has been downloaded 2,484 times since it launched in March 2023. It was downloaded 55 times in the last 30 days.

### Does WPBuddy work with WordPress 7.1?
WPBuddy is officially tested up to WordPress 7.0.6, while the latest release is 7.1.2. It may still work, but try it on a staging site first.

### What PHP version does WPBuddy need?
WPBuddy requires PHP 7.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.

### When was WPBuddy last updated?
The latest version, 1.0.6, was released on June 22, 2026 (4 months ago).

### Who makes WPBuddy?
WPBuddy is developed and maintained by WP Problem Solvers.

### What are the best alternatives to WPBuddy?
The most popular alternatives to WPBuddy are Chatway Live Chat (30K+ installs), LiveChat (10K+ installs) and Zendesk Chat (10K+ installs).


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/plugins/wpbuddy/ · Generated 2026-10-06 03:27 UTC by PageForge