# WP Advanced Ticket System, Elite Support Helpdesk

> WP Advanced Ticket System, Elite… has 100+ active installs, a 4/5 rating from 58 reviews and 124 downloads in the last 30 days. Health score 52/100, keyword rankings, version adoption and the best alternatives.

**Verdict: Use with caution.** WP Advanced Ticket System, Elit… works, but test it on a staging site before relying on it in 2026. It runs on 100+ sites, is rated 4/5 and was last updated 12 months ago, and scores 52/100 on our health check.

**WATS is a ticket system, used by helpdesk staff to deliver support. WATS stands for WP Advanced Ticket System.**

## Key facts

- **Overall rank:** —
- **Active installs:** 100+
- **Total downloads:** 105,750
- **Downloads (30 days):** 124 (+5.1% vs previous 30 days)
- **Rating:** 4/5 from 58 reviews
- **Health score:** 52/100 (Fair)
- **Version:** 1.0.65
- **Last updated:** Oct 12, 2025
- **Tested up to:** WordPress 6.8.10
- **Requires:** WordPress 4.0+
- **Support resolved:** 0 of 0 threads (last 2 months)
- **Developer:** firebird75 (https://pageforge.pro/directory/authors/firebird75/)
- **WordPress.org:** https://wordpress.org/plugins/wats/

## Category rankings

| Category | Rank | Plugins |
|---|---|---|
| [helpdesk](https://pageforge.pro/directory/plugins/tag/helpdesk/) | #16 | 119 |
| [support](https://pageforge.pro/directory/plugins/tag/support/) | #27 | 284 |
| [support system](https://pageforge.pro/directory/plugins/tag/support-system/) | #1 | 6 |
| [ticket](https://pageforge.pro/directory/plugins/tag/ticket/) | #1 | 26 |
| [ticket system](https://pageforge.pro/directory/plugins/tag/ticket-system/) | #6 | 26 |

## WordPress.org search positions

| Keyword | Position | Results |
|---|---|---|
| helpdesk | #24 | 364 |
| support | >100 | 10,000 |
| support system | #95 | 9,804 |
| ticket | #95 | 2,548 |
| ticket system | #36 | 1,137 |

## Version adoption

- 1.0: 100%

## Alternatives

| # | Name | Active installs | Rating | Updated | Health |
|---|---|---|---|---|---|
| 1 | [SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent](https://pageforge.pro/directory/plugins/supportcandy/) | 10K+ | 4.9/5 (289) | Sep 29, 2026 | 87/100 |
| 2 | [Fluent Support – Helpdesk & Customer Support Ticket System](https://pageforge.pro/directory/plugins/fluent-support/) | 10K+ | 4.6/5 (69) | Sep 15, 2026 | 85/100 |
| 3 | [JS Help Desk – AI-Powered Support & Ticketing System](https://pageforge.pro/directory/plugins/js-support-ticket/) | 7K+ | 3.7/5 (74) | Sep 7, 2026 | 83/100 |
| 4 | [Awesome Support – WordPress HelpDesk & Support Plugin](https://pageforge.pro/directory/plugins/awesome-support/) | 6K+ | 3.5/5 (194) | Sep 29, 2026 | 86/100 |
| 5 | [Jotform – AI Chatbot](https://pageforge.pro/directory/plugins/jotform-ai-chatbot/) | 5K+ | 5/5 (1) | Sep 24, 2026 | 83/100 |
| 6 | [Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin](https://pageforge.pro/directory/plugins/majestic-support/) | 3K+ | 5/5 (8) | Sep 30, 2026 | 78/100 |
| 7 | [Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System](https://pageforge.pro/directory/plugins/support-genix-lite/) | 2K+ | 4.5/5 (10) | Sep 6, 2026 | 85/100 |
| 8 | [Zendesk Support for WordPress](https://pageforge.pro/directory/plugins/zendesk/) | 1K+ | 2/5 (7) | Sep 5, 2023 | 27/100 |
| 9 | [Freshdesk (official)](https://pageforge.pro/directory/plugins/freshdesk-support/) | 800+ | 2.5/5 (8) | Jul 1, 2024 | 29/100 |
| 10 | [Nirweb support](https://pageforge.pro/directory/plugins/nirweb-support/) | 700+ | 4.2/5 (12) | Dec 5, 2023 | 36/100 |

## Frequently asked questions

### Is WP Advanced Ticket System, Elit… free?
Yes. WP Advanced Ticket System, Elit… is free to download and use from the official WordPress.org plugin directory.

### Is WP Advanced Ticket System, Elit… safe to use in 2026?
WP Advanced Ticket System, Elit… works, but test it on a staging site before relying on it in 2026. It runs on 100+ sites, is rated 4/5 and was last updated 12 months ago, and scores 52/100 on our health check.

### How many websites use WP Advanced Ticket System, Elit…?
WP Advanced Ticket System, Elit… is active on 100+ WordPress websites and has been downloaded 105,750 times since it launched in June 2009. It was downloaded 124 times in the last 30 days.

### Does WP Advanced Ticket System, Elit… work with WordPress 7.1?
WP Advanced Ticket System, Elit… is officially tested up to WordPress 6.8.10, while the latest release is 7.1.2. It may still work, but try it on a staging site first.

### When was WP Advanced Ticket System, Elit… last updated?
The latest version, 1.0.65, was released on October 12, 2025 (12 months ago).

### Who makes WP Advanced Ticket System, Elit…?
WP Advanced Ticket System, Elit… is developed and maintained by firebird75.

### What are the best alternatives to WP Advanced Ticket System, Elit…?
The most popular alternatives to WP Advanced Ticket System, Elit… are SupportCandy (10K+ installs), Fluent Support (10K+ installs) and JS Help Desk (7K+ installs).


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/plugins/wats/ · Generated 2026-10-01 00:26 UTC by PageForge